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Benjamin Bennett
Receiving Teller
Summary
Highly experienced and skilled Receiving Teller with a proven track record of success in the banking industry. Possesses a deep understanding of banking regulations and procedures, and a strong commitment to providing excellent customer service. Proficient in processing cash, checks, and other financial documents accurately and efficiently. Demonstrated ability to maintain meticulous records, balance cash drawers, and identify suspicious transactions. Committed to upholding the highest standards of integrity and confidentiality.
Education
Associate’s Degree in Business or Finance
July 2015
Skills
- Cash Handling
- Deposit Processing
- Customer Service
- Cash Drawer Reconciliation
- Wire Transfer Processing
- Cheque Verification
Work Experience
Receiving Teller
- Balanced cash drawers, reconciled transactions, and prepared daily reports to ensure accuracy and maintain financial integrity.
- Processed large cash and check deposits, ensuring proper handling and documentation for audit purposes.
- Monitored account activity, identified suspicious transactions, and reported potential fraud or errors to management.
- Complied with all applicable banking regulations, policies, and procedures, including BSA (Bank Secrecy Act) and AML (AntiMoney Laundering) requirements.
Receiving Teller
- Processed and verified high volumes of cash, checks, and other financial documents, ensuring accuracy and compliance with banking regulations.
- Verified customer identities, performed KYC (Know Your Customer) checks, and maintained secure access to sensitive financial information.
- Operated teller equipment, including cash drawers, check scanners, and ATMs, efficiently and securely.
- Provided excellent customer service, resolving inquiries and addressing customer concerns promptly and professionally.
Accomplishments
- Successfully implemented a new cash reconciliation process, reducing errors by 35%
- Developed and implemented a training program for new tellers, improving onboarding time by 20%
- Increased branch deposits by 15% through proactive customer engagement
- Reduced branch cash shortages by 25% through improved cash counting procedures
- Streamlined cash processing workflow, increasing efficiency by 10%
Awards
- Recognized for Top Performance in Daily Cash Handling
- Awarded for Exceptional Customer Service
- Recognized for Accuracy and Attention to Detail
- Awarded for Best Cash Handling Practices
Certificates
- Certified Financial Crime Specialist (CFCS)
- Anti-Money Laundering (AML) Certification
- Bank Secrecy Act (BSA) Certification
- Certified Deposit Specialist (CDS)
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How To Write Resume For Receiving Teller
- Highlight your experience in handling high volumes of cash and financial transactions, as well as your proficiency in operating teller equipment.
- Emphasize your strong customer service skills, ability to resolve inquiries promptly and effectively, and commitment to building positive customer relationships.
- Quantify your accomplishments whenever possible, providing specific metrics or examples to demonstrate your impact on the organization.
- Showcase your knowledge of banking regulations and KYC procedures, highlighting your adherence to compliance and ethical standards.
- Proofread your resume carefully to ensure there are no errors and that it is well-written and easy to read.
Essential Experience Highlights for a Strong Receiving Teller Resume
- Processed and verified high volumes of cash, checks, and other financial documents with accuracy and efficiency, ensuring compliance with banking regulations.
- Verified customer identities, performed KYC (Know Your Customer) checks, and maintained secure access to sensitive financial information.
- Operated teller equipment, including cash drawers, check scanners, and ATMs, efficiently and securely, ensuring smooth and seamless transactions.
- Provided exceptional customer service, promptly and professionally resolving inquiries, addressing concerns, and building strong relationships with customers.
- Balanced cash drawers, reconciled transactions, and prepared daily reports to ensure accuracy and maintain financial integrity.
- Processed large cash and check deposits, ensuring proper handling and documentation for audit purposes, safeguarding financial assets and ensuring regulatory compliance.
- Monitored account activity, identified suspicious transactions, and reported potential fraud or errors to management, contributing to the prevention of financial crimes and safeguarding customer funds.
Frequently Asked Questions (FAQ’s) For Receiving Teller
What are the primary responsibilities of a Receiving Teller?
The primary responsibilities of a Receiving Teller include processing cash and checks, verifying customer identities, operating teller equipment, providing excellent customer service, balancing cash drawers, and maintaining financial integrity.
What skills are essential for a successful Receiving Teller?
Essential skills for a successful Receiving Teller include cash handling, deposit processing, customer service, cash drawer reconciliation, wire transfer processing, and cheque verification.
What qualifications are typically required to become a Receiving Teller?
Typically, a high school diploma or an Associate’s Degree in Business or Finance is required to become a Receiving Teller.
What is the career path for a Receiving Teller?
Receiving Tellers can advance to roles such as Teller Supervisor, Branch Manager, or other positions within the banking industry.
What is the average salary for a Receiving Teller?
The average salary for a Receiving Teller varies depending on factors such as location, experience, and employer. According to Salary.com, the average salary for Receiving Tellers in the United States is around $35,000 per year.
What is the job outlook for Receiving Tellers?
The job outlook for Receiving Tellers is expected to remain stable in the coming years, with a projected growth rate of 4% from 2020 to 2030.
What are the benefits of working as a Receiving Teller?
Benefits of working as a Receiving Teller include competitive salaries, opportunities for career advancement, and the chance to make a positive impact on customers’ financial well-being.
What are some challenges that Receiving Tellers may face?
Challenges that Receiving Tellers may face include dealing with difficult customers, working under pressure, and ensuring accuracy in all transactions.