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Nash Stevens
Admitting Representative
Summary
Highly accomplished Admitting Representative with over 5 years of experience in the healthcare industry. Proven ability to process an average of 75 patient admissions per day, ensuring accurate and timely patient registration. Expertise in verifying insurance information, collecting copayments, and processing patient billing. Strong patient care and customer service skills, providing support and addressing patient and family concerns during the admission process. Proficient in using electronic health record (EHR) systems to document patient information and track progress. Committed to providing compassionate and efficient care while adhering to HIPAA regulations and maintaining patient confidentiality.
Education
Associate Degree in Health Information Management
October 2018
Skills
- Patient Registration
- Medical Terminology
- Triage
- Insurance Verification
- HIPAA Compliance
- Customer Service
Work Experience
Admitting Representative
- Collaborated with healthcare professionals to coordinate patient care and facilitate transitions between departments
- Adhered to HIPAA regulations and maintained patient confidentiality
- Assisted with patient triage and prioritized patients based on medical urgency
- Scheduled appointments, preauthorized procedures, and arranged for transportation
Admitting Representative
- Processed an average of 75 patient admissions per day, ensuring accurate and timely patient registration
- Verified insurance information, collected copayments, and processed patient billing
- Provided support to patients and families during the admission process, addressing questions and concerns
- Used electronic health record (EHR) systems to document patient information and track progress
Accomplishments
- Successfully streamlined the patient intake process, reducing wait times by 25%
- Developed and implemented a new patient registration system that improved accuracy by 15%
- Effectively resolved patient insurance concerns and processed billing information to ensure timely payments
- Exceptional communication skills in handling patient inquiries and providing clear instructions
- Proficient in utilizing healthcare software and electronic health records for patient data management
Awards
- Admitting Representative of the Year Award
- Top Performer Award for Superior Patient Intake
- Excellence in Patient Registration and Verification Award
Certificates
- Certified Admitting Representative (CAR)
- Certified Patient Access Associate (CPAA)
- Registered Health Information Technician (RHIT)
- Certified Healthcare Privacy and Security Professional (CHPSP)
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How To Write Resume For Admitting Representative
- Highlight your patient care and customer service skills, as they are crucial for building rapport and providing a positive patient experience.
- Emphasize your proficiency in using electronic health record (EHR) systems and your ability to maintain accurate and complete patient records.
- Showcase your knowledge of medical terminology and insurance billing procedures, as these are essential for efficient patient registration and billing.
- Quantify your accomplishments with specific metrics, such as the number of patients admitted per day or the percentage of accurate patient registrations.
Essential Experience Highlights for a Strong Admitting Representative Resume
- Process patient admissions, ensuring accurate and timely patient registration.
- Verify insurance information, collect copayments, and process patient billing.
- Provide support to patients and families during the admission process, addressing questions and concerns.
- Use electronic health record (EHR) systems to document patient information and track progress.
- Collaborate with healthcare professionals to coordinate patient care and facilitate transitions between departments.
- Adhere to HIPAA regulations and maintain patient confidentiality.
- Assist with patient triage and prioritize patients based on medical urgency.
Frequently Asked Questions (FAQ’s) For Admitting Representative
What are the primary duties of an Admitting Representative?
Admitting Representatives are responsible for registering patients into a healthcare facility, verifying insurance information, collecting copayments, and providing support and guidance throughout the admission process.
What qualifications are required to become an Admitting Representative?
Typically, an Associate Degree in Health Information Management or a related field is required, along with strong patient care and customer service skills.
What are the key skills required for an Admitting Representative?
Patient Registration, Medical Terminology, Triage, Insurance Verification, HIPAA Compliance, and Customer Service are the key skills required for an Admitting Representative.
What is the expected salary range for an Admitting Representative?
The salary range for Admitting Representatives can vary depending on experience, location, and employer, but generally falls between $35,000 to $55,000 per year.
What are the career advancement opportunities for Admitting Representatives?
With experience and additional training, Admitting Representatives can advance to roles such as Patient Access Manager, Medical Records Technician, or Healthcare Administrator.
What are the challenges faced by Admitting Representatives?
Admitting Representatives may face challenges such as dealing with difficult patients or families, managing high patient volumes, and ensuring patient confidentiality.
How can I prepare for an interview for an Admitting Representative position?
To prepare for an interview, research the healthcare facility and the specific role, practice answering common interview questions, and dress professionally.