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Jean Sanders
Assistant Manager – IT
Summary
Highly motivated and experienced Assistant Manager – IT with a proven track record of success in leading and managing complex IT projects. Proven ability to implement and manage cloud-based solutions, enterprise-wide network infrastructure, and cybersecurity awareness programs. Possess a strong understanding of ITIL Foundation, Agile Project Management, Cloud Computing (AWS/Azure/GCP), VMware vSphere, and Microsoft Azure Administration.
Key accomplishments include successfully implementing a new cloud-based storage solution, reducing storage costs by 40% and improving data accessibility; leading a team of engineers in developing and deploying a new enterprise-wide network infrastructure, enhancing network performance by 25%; successfully managing a complex IT project from inception to completion, delivering a new software system on time and within budget; coordinating and implementing a cybersecurity awareness program, resulting in a 30% reduction in security incidents; and establishing and implementing a knowledge management system, improving staff productivity and reducing support time by 20%.
Education
Bachelor’s degree in Computer Science or Information Technology
August 2018
Skills
- IT Service Management
- Agile Project Management
- Cloud Computing (AWS/Azure/GCP)
- ITIL Foundation
- VMware vSphere
- Microsoft Azure Administration
Work Experience
Assistant Manager – IT
- Established and maintained strong relationships with vendors and service providers, negotiating favorable contracts and ensuring timely delivery of IT services.
- Led the implementation of an IT service management platform, improving efficiency, transparency, and customer satisfaction.
- Evaluated and selected new technologies and solutions, staying abreast of industry trends and best practices.
- Conducted regular IT audits and compliance assessments, ensuring adherence to industry regulations and standards.
Assistant Manager – IT
- Led a team of IT specialists in implementing a cloud-based infrastructure, resulting in a 30% reduction in operating costs and a 20% increase in service uptime.
- Managed a portfolio of IT projects, ensuring on-time delivery and within budget, mitigating risks, and resolving issues proactively.
- Developed and implemented an IT disaster recovery plan, ensuring business continuity and minimizing downtime during critical events.
- Collaborated with business stakeholders to identify and prioritize IT needs, aligning technology solutions with business goals.
Accomplishments
- Successfully implemented a new cloudbased storage solution, reducing storage costs by 40% and improving data accessibility
- Led a team of engineers in developing and deploying a new enterprisewide network infrastructure, enhancing network performance by 25%
- Successfully managed a complex IT project from inception to completion, delivering a new software system on time and within budget
- Coordinated and implemented a cybersecurity awareness program, resulting in a 30% reduction in security incidents
- Established and implemented a knowledge management system, improving staff productivity and reducing support time by 20%
Awards
- IT Excellence Award for outstanding technical support and customer satisfaction
- CIO Recognition for leadership and innovative contributions to the IT department
- Industry Recognition for contributions to the advancement of IT best practices
- IT Leadership Award for exceptional performance and dedication to the IT field
Certificates
- ITIL Foundation Certification
- AWS Certified Solutions Architect Associate
- Microsoft Azure Administrator Associate
- VMware Certified Professional (VCP)
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How To Write Resume For Assistant Manager – IT
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Highlight your skills and experience in cloud computing, Agile project management, and ITIL.
These are in-demand skills that will make you an attractive candidate to potential employers. -
Quantify your accomplishments.
Use numbers and metrics to demonstrate the impact of your work. -
Tailor your resume to the specific job you’re applying for.
Make sure to highlight the skills and experience that are most relevant to the position. -
Proofread your resume carefully.
Make sure there are no errors in grammar or spelling.
Essential Experience Highlights for a Strong Assistant Manager – IT Resume
- Lead and manage a team of IT professionals in the planning, implementation, and maintenance of IT systems and infrastructure.
- Develop and implement IT strategies and policies that align with the organization’s business objectives.
- Oversee the procurement, installation, and maintenance of hardware, software, and network infrastructure.
- Manage IT budgets and ensure the efficient use of resources.
- Stay up-to-date on the latest IT trends and technologies.
- Provide technical support and guidance to staff and customers.
- Develop and implement disaster recovery and business continuity plans.
Frequently Asked Questions (FAQ’s) For Assistant Manager – IT
What is the role of an Assistant Manager – IT?
The Assistant Manager – IT is responsible for assisting the IT Manager in the planning, implementation, and maintenance of IT systems and infrastructure. They may also be responsible for leading and managing a team of IT professionals.
What are the qualifications for an Assistant Manager – IT?
The minimum qualification for an Assistant Manager – IT is usually a Bachelor’s degree in Computer Science or Information Technology. Additional qualifications, such as an MBA or certifications in ITIL, Agile Project Management, or Cloud Computing, may be preferred.
What are the key skills and experience for an Assistant Manager – IT?
The key skills and experience for an Assistant Manager – IT include: – Proven experience in IT systems and infrastructure management – Strong understanding of ITIL, Agile Project Management, and Cloud Computing – Excellent communication and interpersonal skills – Ability to work independently and as part of a team
What is the career path for an Assistant Manager – IT?
The career path for an Assistant Manager – IT can lead to a variety of management positions in the IT field, such as IT Manager, CIO, or CTO. With additional experience and education, Assistant Managers – IT may also move into consulting or other specialized roles.
What is the salary range for an Assistant Manager – IT?
The salary range for an Assistant Manager – IT can vary depending on experience, location, and company size. According to Salary.com, the average salary for an Assistant Manager – IT in the United States is between $75,000 and $120,000.
What are the benefits of working as an Assistant Manager – IT?
The benefits of working as an Assistant Manager – IT can include: – Competitive salary and benefits package – Opportunity to work with cutting-edge technology – Chance to make a real impact on the organization – Opportunity for career growth and development
What are the challenges of working as an Assistant Manager – IT?
The challenges of working as an Assistant Manager – IT can include: – Long hours and high stress levels – Need to keep up with the latest IT trends and technologies – Dealing with demanding stakeholders – Responsibility for ensuring the smooth operation of IT systems and infrastructure