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Miguel Ross
Banquet Steward/Stewardess
Summary
Highly experienced Banquet Steward/Stewardess with a proven track record of success in the hospitality industry. Skilled in planning, executing, and managing a wide range of events, ensuring the highest levels of guest satisfaction. Expertise in food and beverage service, setup and breakdown of banquet rooms, and inventory management. Committed to providing exceptional customer service and creating memorable experiences for guests.
Education
Bachelor’s degree in Hospitality or Related Field
September 2015
Skills
- Table Setting and Clearing
- Food and Beverage Service
- Event Coordination
- Banquet Setup and Breakdown
- Guest Relations
- Inventory Management
Work Experience
Banquet Steward/Stewardess
- Collaborated with other staff members to provide excellent customer service and create a memorable experience for guests.
- Managed inventory of supplies and equipment, maintaining an organized and fully stocked environment.
- Followed all safety and sanitation protocols, ensuring the health and wellbeing of guests and staff.
- Operated audiovisual equipment and assisted with presentations, enhancing guest engagement.
Banquet Steward/Stewardess
- Assisted in planning and executing events for up to 500 guests, ensuring flawless execution and exceeding client expectations.
- Maintained a spotless banquet hall and dining areas, including tables, chairs, linens, and décor.
- Prepared and served food and beverages to guests, ensuring accuracy and presentation standards.
- Set up and broke down banquet rooms efficiently, including tables, chairs, linens, and staging.
Accomplishments
- Created and implemented a new tray balancing technique, resulting in a 15% increase in table turnover rate.
- Trained and mentored new banquet stewards, ensuring seamless service and maintaining high quality standards.
- Developed and implemented a new inventory system, reducing inventory discrepancies by 70%.
- Established and maintained strong relationships with vendors, ensuring timely delivery and availability of necessary supplies.
- Implemented a new meal preparation system, resulting in a 10% reduction in food waste and cost savings.
Awards
- Outstanding Banquet Steward Award for consistently exceeding guest satisfaction and industry standards.
- Employee of the Month for exceptional attention to detail and ability to handle highpressure situations.
- Recognition for exceptional team leadership during largescale events, coordinating over 50 staff members.
- Award for proactive identification and resolution of potential service issues, ensuring smooth and flawless events.
Certificates
- ServSafe Food Handler Certification
- WSET Level 1 Award in Wines
- Certified Hospitality Supervisor (CHS)
- Professional Bartender Certification
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How To Write Resume For Banquet Steward/Stewardess
- Highlight your experience in planning and executing events, emphasizing your ability to handle large groups and ensure smooth operations.
- Showcase your skills in food and beverage service, including your knowledge of menu items and dining etiquette.
- Demonstrate your proficiency in setting up and breaking down banquet rooms efficiently and professionally.
- Emphasize your customer service skills and your commitment to providing a positive and memorable experience for guests.
Essential Experience Highlights for a Strong Banquet Steward/Stewardess Resume
- Assisted in planning and executing events for up to 500 guests, ensuring flawless execution and exceeding client expectations.
- Prepared and served food and beverages to guests, ensuring accuracy and presentation standards.
- Set up and broke down banquet rooms efficiently, including tables, chairs, linens, and staging.
- Collaborated with other staff members to provide excellent customer service and create a memorable experience for guests.
- Managed inventory of supplies and equipment, maintaining an organized and fully stocked environment.
- Followed all safety and sanitation protocols, ensuring the health and wellbeing of guests and staff.
- Operated audiovisual equipment and assisted with presentations, enhancing guest engagement.
Frequently Asked Questions (FAQ’s) For Banquet Steward/Stewardess
What are the key responsibilities of a Banquet Steward/Stewardess?
Banquet Stewards/Stewardesses are responsible for assisting in the planning and execution of events, preparing and serving food and beverages, setting up and breaking down banquet rooms, providing excellent customer service, and managing inventory.
What qualifications are required to become a Banquet Steward/Stewardess?
Most Banquet Stewards/Stewardesses have a high school diploma or equivalent, with some having a degree in hospitality or a related field.
What are the career prospects for Banquet Stewards/Stewardesses?
Banquet Stewards/Stewardesses can advance to management positions, such as Banquet Manager or Event Coordinator, or they can specialize in a particular area, such as food and beverage service or event planning.
What is the work environment for Banquet Stewards/Stewardesses?
Banquet Stewards/Stewardesses typically work in a fast-paced environment, often on their feet for long periods of time. They must be able to work well under pressure and as part of a team.
What are the benefits of working as a Banquet Steward/Stewardess?
Banquet Stewards/Stewardesses can enjoy a variety of benefits, including health insurance, paid time off, and opportunities for advancement.
What are the challenges of working as a Banquet Steward/Stewardess?
The challenges of working as a Banquet Steward/Stewardess include working long hours, often on weekends and holidays, and dealing with difficult customers.