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Curtis Evans
Billiard Parlor Manager
Summary
Highly driven and experienced Billiard Parlor Manager with a proven track record of success in increasing revenue, managing teams, and delivering exceptional customer service. Expertise in pool table maintenance, event planning, inventory management, budgeting, and finance. Passionate about creating a positive and welcoming environment for players and staff.
Education
Bachelor of Science in Hospitality Management
July 2019
Skills
- Pool Table Maintenance
- Customer Service
- Event Planning
- Team Management
- Inventory Management
- Budgeting and Finance
Work Experience
Billiard Parlor Manager
- Resolved customer complaints and conflicts in a professional and efficient manner
- Conducted staff training to ensure adherence to safety regulations and proper billiard etiquette
- Organized and hosted tournaments and special events, promoting the billiard parlor and attracting new customers
- Collaborated with local businesses and organizations to build community partnerships and increase visibility
Billiard Parlor Manager
- Developed and implemented operational strategies that increased revenue by 15% over a 6month period
- Managed a team of 10 employees, providing guidance and support to ensure a positive and productive work environment
- Developed and maintained a comprehensive budget, tracking expenses and implementing costsaving measures
- Supervised daily operations, including opening and closing procedures, table and equipment maintenance
Accomplishments
- Successfully implemented a new inventory management system, resulting in a 15% reduction in stock discrepancies and improved profitability.
- Revamped staff training programs, leading to a 20% increase in employee proficiency and improved customer service delivery.
- Negotiated favorable contracts with vendors, securing discounts and ensuring cost optimization for the business.
- Enhanced marketing strategies, increasing customer footfall by 25% through targeted campaigns and community outreach.
- Managed a team of 15 employees effectively, fostering a positive and productive work environment.
Awards
- Recognized as Manager of the Year for exceptional leadership and performance in billiard parlor management.
- Awarded Top Sales Performer for consistently exceeding revenue targets and driving profit growth.
- Received Customer Service Excellence Award for maintaining high levels of customer satisfaction and resolving inquiries effectively.
Certificates
- BCA Pool Manager Certification
- USTA Tournament Director Certification
- Servsafe Food Handler Certification
- First Aid and CPR Certification
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How To Write Resume For Billiard Parlor Manager
- Highlight your experience in the billiard industry and your passion for the game.
- Quantify your accomplishments with specific metrics, such as the percentage increase in revenue or the number of new customers you attracted.
- Showcase your leadership and management skills by describing how you motivated and developed your team.
- Emphasize your customer service skills and your ability to resolve conflicts in a professional and efficient manner.
- Proofread your resume carefully for any errors in grammar or spelling.
Essential Experience Highlights for a Strong Billiard Parlor Manager Resume
- Managed all aspects of billiard parlor operations, including daily operations, staff training, and special events.
- Developed and implemented strategies that increased revenue by 15% over a 6-month period.
- Managed a team of 10 employees, providing guidance and support to ensure a positive and productive work environment.
- Supervised daily operations, including opening and closing procedures, table and equipment maintenance, and resolved customer complaints.
- Conducted staff training to ensure adherence to safety regulations and proper billiard etiquette.
- Organized and hosted tournaments and special events, promoting the billiard parlor and attracting new customers.
Frequently Asked Questions (FAQ’s) For Billiard Parlor Manager
What are the key responsibilities of a Billiard Parlor Manager?
The key responsibilities of a Billiard Parlor Manager include managing all aspects of the billiard parlor’s operations, including daily operations, staff training, and special events.
What are the qualifications for a Billiard Parlor Manager?
The qualifications for a Billiard Parlor Manager typically include a high school diploma or equivalent, as well as experience in the billiard industry and management.
What are the career prospects for a Billiard Parlor Manager?
The career prospects for a Billiard Parlor Manager are good, as the demand for qualified managers is expected to increase in the coming years.
What are the challenges of being a Billiard Parlor Manager?
The challenges of being a Billiard Parlor Manager include managing a large staff, dealing with difficult customers, and ensuring the profitability of the business.
What are the rewards of being a Billiard Parlor Manager?
The rewards of being a Billiard Parlor Manager include the opportunity to work in a fun and fast-paced environment, meet new people, and make a difference in the community.