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Royce Jordan
Billing Administrator
Summary
As a highly accomplished Billing Administrator with 5+ years of experience, I possess a proven track record of success in streamlining billing processes, enhancing revenue collection, and maintaining strong customer relationships. I am proficient in Medical Billing and Coding, Revenue Cycle Management, and Insurance Verification and Processing, and I am adept at implementing new billing systems and policies to optimize efficiency and compliance. My dedication to accuracy and attention to detail has consistently resulted in a 99% accuracy rate in invoice processing, and I have successfully implemented process improvements that have reduced processing time by 20% and improved customer satisfaction.
Education
Associate Degree in Business Administration
October 2015
Skills
- Medical Billing and Coding
- Revenue Cycle Management
- Insurance Verification and Processing
- Patient Billing and Collections
- Electronic Health Records (EHR) Systems
- Claims Processing and Payment Posting
Work Experience
Billing Administrator
- Participated in crossfunctional projects to streamline billing processes and improve revenue collection.
- Reconciled bank statements and accounts receivable, ensuring accurate financial reporting.
- Developed and implemented billing policies and procedures to enhance compliance and efficiency.
- Collaborated with sales and marketing teams to ensure accurate billing for new and existing customers.
Billing Administrator
- Processed an average of 500 invoices per month, resulting in a 99% accuracy rate.
- Established and maintained strong relationships with customers, resolving billing inquiries and disputes effectively.
- Implemented a new billing system, reducing processing time by 20% and improving customer satisfaction.
- Managed a team of billing associates, providing guidance and support to ensure efficient operations.
Accomplishments
- Successfully led a team in implementing a new billing system, reducing processing time by 30%.
- Optimized billing processes by automating key functions, resulting in a 40% reduction in clerical errors.
- Developed and implemented a comprehensive billing audit program, improving accuracy by 10%.
- Collaborated with crossfunctional teams to resolve complex billing disputes, maintaining customer satisfaction.
- Successfully managed a high volume of billing inquiries with a firstcall resolution rate of 95%.
Awards
- Recognized for outstanding performance in revenue cycle management, reducing billing errors by 25%.
- Awarded for exceeding monthly billing targets by 15% consistently for six consecutive quarters.
- Industry recognition for implementing innovative billing solutions that improved efficiency by 20%.
- Certified as a Master Billing Administrator by a reputable professional organization.
Certificates
- Certified Billing and Coding Specialist (CBCS)
- Certified Professional Coder (CPC)
- Certified Revenue Cycle Specialist (CRCS)
- Certified Medical Billing and Coding Professional (CMBSCP)
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How To Write Resume For Billing Administrator
- Highlight your proficiency in medical billing and coding, revenue cycle management, and insurance verification and processing.
- Showcase your experience in implementing new billing systems and policies, as well as your ability to streamline processes and improve efficiency.
- Emphasize your strong communication and interpersonal skills, as well as your ability to build and maintain strong customer relationships.
- Quantify your accomplishments with specific metrics, such as the reduction in processing time or improvement in customer satisfaction.
Essential Experience Highlights for a Strong Billing Administrator Resume
- Process and verify invoices for accuracy, ensuring compliance with established billing policies.
- Establish and maintain strong relationships with customers, effectively resolving billing inquiries and disputes.
- Manage a team of billing associates, providing guidance and support to ensure efficient operations.
- Participate in cross-functional projects to streamline billing processes and improve revenue collection.
- Develop and implement billing policies and procedures to enhance compliance and efficiency.
Frequently Asked Questions (FAQ’s) For Billing Administrator
What are the key responsibilities of a Billing Administrator?
Billing Administrators are responsible for processing and verifying invoices, establishing and maintaining customer relationships, managing billing teams, participating in process improvement projects, and developing and implementing billing policies and procedures.
What skills are required to be a successful Billing Administrator?
Successful Billing Administrators possess strong proficiency in medical billing and coding, revenue cycle management, and insurance verification and processing. They are also adept at implementing new billing systems and policies, and have excellent communication and interpersonal skills.
What is the career path for a Billing Administrator?
Billing Administrators can advance their careers by taking on leadership roles, such as Billing Manager or Director of Billing. They can also specialize in specific areas, such as revenue cycle management or patient billing and collections.
What is the job outlook for Billing Administrators?
The job outlook for Billing Administrators is expected to grow faster than average in the coming years, due to the increasing demand for healthcare services and the need for efficient billing practices.
What are the benefits of being a Billing Administrator?
Benefits of being a Billing Administrator include competitive salaries, opportunities for career advancement, and the chance to make a positive impact on the healthcare industry.