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Banks Bennett
Billing Supervisor
Summary
Highly motivated and experienced Billing Supervisor with a proven track record of success in managing and improving billing operations. Expertise in medical billing and coding, insurance verification and processing, patient account management, denial management, revenue cycle management, and HIPAA compliance. Demonstrated ability to lead and motivate teams, develop and implement new processes, and resolve billing discrepancies. Seeking a challenging role where I can contribute my skills and experience to improve billing efficiency and customer satisfaction.
Education
Health Information Management Degree
July 2015
Skills
- Medical Billing and Coding
- Insurance Verification and Processing
- Patient Account Management
- Denial Management
- Revenue Cycle Management
- HIPAA Compliance
Work Experience
Billing Supervisor
- Negotiated and obtained favorable terms with vendors for billing services, saving the company over $100,000 annually
- Established and implemented key performance indicators (KPIs) to monitor and improve billing operations
- Developed and delivered training programs for new and existing employees on billing procedures and policies
- Utilized project management tools and techniques to plan, execute, and monitor billing projects
Billing Supervisor
- Managed and trained a team of 10+ billing specialists, resulting in a 20% increase in productivity and a 15% reduction in errors
- Developed and implemented new billing processes that optimized workflow, reduced cycle time by 30%, and improved customer satisfaction
- Collaborated with stakeholders across multiple departments to gather requirements, design solutions, and ensure seamless implementation of billing systems
- Conducted thorough audits and investigations to identify and resolve billing discrepancies, resulting in a 95% reduction in disputes
Accomplishments
- Challenge Streamlined the billing process by implementing an automated invoicing system. Action Collaborated with IT to customize and deploy the system, training staff on its use. Result Reduced billing errors by 20% and improved invoice delivery time by 5 days.
- Challenge Enhanced billing accuracy by introducing a comprehensive invoice review process. Action Developed and implemented a multistep review system involving multiple staff members. Result Boosted billing accuracy by 15% and reduced customer inquiries.
- Challenge Optimized billing operations by identifying and eliminating inefficiencies. Action Conducted a thorough analysis of processes and procedures, implementing automation tools and streamlining workflows. Result Increased billing efficiency by 25% and reduced operational costs.
- Challenge Improved billing transparency and clarity for clients. Action Developed and implemented a new billing format that simplified the layout and included detailed explanations. Result Increased client satisfaction ratings by 10% and reduced queries.
- Challenge Reduced billing turnaround time without compromising accuracy. Action Implemented a new billing schedule and automated workflow, reducing manual processing tasks. Result Reduced billing turnaround time by 2 days while maintaining 99.9% accuracy.
Awards
- Outstanding Performance Award for consistently exceeding billing targets and improving process efficiency.
- Employee of the Quarter for exceptional customer service and resolution of complex billing inquiries.
- Industry Recognition Award for innovative billing solutions that improved client satisfaction.
- Team Excellence Award for exceptional collaboration and support in delivering highquality billing services.
Certificates
- Certified Billing and Coding Specialist (CBCS)
- Certified Professional Medical Biller (CPMB)
- Certified Revenue Cycle Executive (CRCE)
- Fellow of the American Academy of Professional Coders (FAAPC)
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How To Write Resume For Billing Supervisor
- Highlight your experience and skills in medical billing and coding, insurance verification and processing, and revenue cycle management.
- Quantify your accomplishments with specific metrics, such as the percentage increase in productivity or reduction in errors.
- Demonstrate your leadership and management skills by describing how you have motivated and developed your team.
- Showcase your ability to collaborate with stakeholders and resolve billing discrepancies effectively.
- Showcase your knowledge of HIPAA compliance and your commitment to protecting patient information.
Essential Experience Highlights for a Strong Billing Supervisor Resume
- Supervise and train a team of billing specialists to ensure accuracy and efficiency in billing operations.
- Develop and implement new billing processes to optimize workflow, reduce cycle time, and improve customer satisfaction.
- Collaborate with stakeholders across multiple departments to gather requirements, design solutions, and ensure seamless implementation of billing systems.
- Conduct thorough audits and investigations to identify and resolve billing discrepancies, resulting in a reduction in disputes.
- Negotiate and obtain favorable terms with vendors for billing services, saving the company significant costs.
- Establish and implement key performance indicators (KPIs) to monitor and improve billing operations.
- Develop and deliver training programs for new and existing employees on billing procedures and policies.
- Utilize project management tools and techniques to plan, execute, and monitor billing projects.
Frequently Asked Questions (FAQ’s) For Billing Supervisor
What are the key responsibilities of a Billing Supervisor?
The key responsibilities of a Billing Supervisor include supervising and training a team of billing specialists, developing and implementing new billing processes, collaborating with stakeholders, conducting audits and investigations, negotiating with vendors, establishing KPIs, and providing training.
What are the qualifications for a Billing Supervisor?
The qualifications for a Billing Supervisor typically include a Health Information Management Degree or a related field, as well as experience in medical billing and coding, insurance verification and processing, and revenue cycle management.
What are the career prospects for a Billing Supervisor?
Billing Supervisors can advance to roles such as Billing Manager, Revenue Cycle Manager, or Healthcare Finance Director.
What are the top skills for a Billing Supervisor?
The top skills for a Billing Supervisor include medical billing and coding, insurance verification and processing, patient account management, denial management, revenue cycle management, HIPAA compliance, leadership, and communication.
What are the challenges faced by Billing Supervisors?
Billing Supervisors may face challenges such as managing a large volume of invoices, dealing with insurance companies, and staying up-to-date on regulatory changes.
What are the benefits of working as a Billing Supervisor?
The benefits of working as a Billing Supervisor include a competitive salary, opportunities for career advancement, and the chance to make a difference in the healthcare industry.