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Jimmie Sanders
Cafe Server
Summary
Highly motivated and experienced Cafe Server with a proven track record of providing exceptional customer service and ensuring guest satisfaction. Proficient in order taking, food and beverage knowledge, and point-of-sale systems. Proven ability to manage multiple tasks effectively, prioritize orders, and deliver food and beverages timely. Committed to maintaining a clean and organized work area and adhering to all health and safety regulations. Eager to contribute my skills and experience to a dynamic and fast-paced cafe environment.
Education
Associate Degree in Culinary Arts
April 2016
Skills
- Customer Service
- Order Taking
- Food and Beverage Knowledge
- Serving and Clearing Tables
- Point-of-Sale Systems (POS) Proficiency
- Upselling and Cross-Selling Techniques
Work Experience
Cafe Server
- Assisted with food preparation and beverage production, ensuring quality and presentation standards were met.
- Collaborated with kitchen staff to ensure smooth flow of orders and timely delivery.
- Upsold menu items and suggested complementary items to enhance customer experience and increase sales.
- Managed cash and credit card transactions accurately, reconciling daily financial records.
Cafe Server
- Provided exceptional customer service to over 100 guests per day, ensuring satisfaction and resolving any issues promptly.
- Effectively managed multiple orders and table assignments, prioritizing tasks and ensuring timely food and beverage delivery.
- Utilized POS system proficiently to process orders, apply discounts, and handle payments efficiently.
- Maintained a clean and organized work area, adhering to all health and safety regulations.
Accomplishments
- Increased customer satisfaction scores by 15% by implementing a personalized greeting system and actively listening to customer feedback
- Streamlined order taking process by optimizing the POS system, reducing order errors and improving kitchen efficiency
- Reduced food waste by 10% by implementing portion control measures and training staff on proper storage techniques
- Managed a team of servers during peak hours, ensuring smooth operations and efficient service delivery
- Provided personalized recommendations to customers based on their preferences, leading to increased sales and positive reviews
Awards
- Employee of the Month Award for exceptional customer service and dedication to the team
- Top Sales Award for consistently exceeding daily sales targets and providing excellent customer recommendations
- Barista of the Year Award for demonstrating exceptional coffeemaking skills and creating innovative specialty drinks
- Safety Star Award for maintaining a safe and clean work environment, preventing accidents and promoting a positive health culture
Certificates
- ServSafe Food Handler Certification
- National Restaurant Association (NRA) ServSafe Manager Certification
- American Red Cross First Aid/CPR/AED Certification
- Brewmaster’s Certificate (if applicable)
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How To Write Resume For Cafe Server
- Highlight your customer service skills and ability to handle a fast-paced environment.
- Quantify your accomplishments whenever possible, using specific numbers and metrics.
- Tailor your resume to the specific requirements of the job you are applying for.
- Proofread your resume carefully before submitting it, and ask a friend or family member to review it as well.
Essential Experience Highlights for a Strong Cafe Server Resume
- Provided exceptional customer service to over 100 guests per day, ensuring satisfaction and resolving any issues promptly.
- Effectively managed multiple orders and table assignments, prioritizing tasks and ensuring timely food and beverage delivery.
- Utilized POS system proficiently to process orders, apply discounts, and handle payments efficiently.
- Maintained a clean and organized work area, adhering to all health and safety regulations.
- Assisted with food preparation and beverage production, ensuring quality and presentation standards were met.
- Collaborated with kitchen staff to ensure smooth flow of orders and timely delivery.
Frequently Asked Questions (FAQ’s) For Cafe Server
What are the key skills required to be a successful Cafe Server?
The key skills for a successful Cafe Server include excellent customer service skills, order taking, food and beverage knowledge, serving and clearing tables, proficiency in point-of-sale systems, and upselling and cross-selling techniques.
What are the typical responsibilities of a Cafe Server?
Typical responsibilities include greeting and seating guests, taking orders, serving food and beverages, clearing tables, and providing excellent customer service.
What are the career advancement opportunities for Cafe Servers?
Cafe Servers can advance to positions such as shift supervisor, assistant manager, and manager.
How can I prepare for a job interview as a Cafe Server?
To prepare for a job interview as a Cafe Server, you should research the company, practice answering common interview questions, and dress professionally.
What are the common mistakes to avoid on a Cafe Server resume?
Common mistakes to avoid on a Cafe Server resume include using generic language, failing to quantify accomplishments, and not tailoring the resume to the specific job you are applying for.