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Valor Lewis
Card Runner
Summary
Highly experienced Card Runner with over 5 years of expertise in processing credit cards, debit cards, and EFTs. Possess a thorough understanding of PCI compliance and excellent customer service skills. Proven ability to detect and prevent fraud. Seeking a challenging role where I can leverage my skills to contribute to the success of a leading financial institution.
Key Accomplishments:
- Processed over $1 billion in transactions with zero errors
- Developed and implemented a new fraud detection system that reduced fraud losses by 20%
- Provided exceptional customer service to resolve inquiries and complaints
Skills:
- Credit Card Processing
- Debit Card Processing
- EFT Processing
- PCI Compliance
- Customer Service
- Fraud Detection
Education
Information Technology
January 2015
Skills
- Credit Card Processing
- Debit Card Processing
- EFT Processing
- PCI Compliance
- Customer Service
- Fraud Detection
Work Experience
Card Runner
- Collaborated with vendors and customers to resolve card-related inquiries and disputes
- Maintained a thorough understanding of card security protocols and regulatory requirements
- Trained and supervised a team of card runners, ensuring adherence to best practices
- Utilized a variety of card management software and hardware systems
Card Runner
- Managed the secure storage and distribution of high-volume card transactions
- Processed over 100,000 card transactions daily with 99.9% accuracy rate
- Optimized card ordering and replenishment processes, reducing lead times by 20%
- Developed and implemented a robust system to track and monitor card inventory
Accomplishments
- Automated card replenishment processes, reducing manual labor by 50% and increasing efficiency.
- Developed and implemented a system to track and control card inventory, reducing losses by 25%.
- Established and maintained strong relationships with bank vendors, ensuring timely and accurate card delivery.
- Trained and supervised a team of Card Runners, ensuring exceptional customer service and compliance with PCI standards.
- Identified and resolved cardrelated issues promptly, minimizing downtime and customer impact.
Certificates
- PCI DSS
- CISP
- CRISC
- CISSP
Languages
- English
- French
- German
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How To Write Resume For Card Runner
- Highlight your experience and skills in credit card processing, debit card processing, and EFT processing.
- Demonstrate your understanding of PCI compliance and customer service.
- Quantify your accomplishments with specific metrics, such as the amount of transactions processed or the reduction in fraud losses.
- Proofread your resume carefully for any errors.
Essential Experience Highlights for a Strong Card Runner Resume
- Process credit card, debit card, and EFT transactions accurately and efficiently
- Verify customer information and identify potential fraud
- Resolve customer inquiries and complaints promptly and courteously
- Maintain compliance with PCI standards
- Monitor transactions for suspicious activity and report any potential fraud
- Provide training and support to other employees on card processing procedures
- Stay up-to-date on the latest card processing regulations and best practices
Frequently Asked Questions (FAQ’s) For Card Runner
What is a card runner?
A card runner is a position responsible for processing credit card, debit card, and EFT transactions.
What are the key skills required for a card runner?
The key skills required for a card runner include credit card processing, debit card processing, EFT processing, PCI compliance, customer service, and fraud detection.
What are the responsibilities of a card runner?
The responsibilities of a card runner include processing transactions, verifying customer information, resolving customer inquiries, maintaining PCI compliance, monitoring transactions for fraud, providing training, and staying up-to-date on regulations.
What are the qualifications for a card runner?
The qualifications for a card runner typically include a high school diploma or equivalent and experience in customer service or a related field.
What is the career outlook for a card runner?
The career outlook for a card runner is expected to be good, with a projected growth rate of 6% from 2019 to 2029.
What is the average salary for a card runner?
The average salary for a card runner is around $30,000 per year.