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Danny Henderson
Cargo Operations Agent
Summary
Highly accomplished Cargo Operations Agent with 5+ years of experience in managing and coordinating cargo shipments across various modes of transportation. Expertise in IATA Dangerous Goods Regulations, Air Waybill Preparation, Cargo Handling and Storage, Customs Documentation and Clearance, Export and Import Regulations, and Freight Forwarding and Logistics. Proven ability to negotiate and arrange transportation, supervise loading and unloading operations, and calibrate cargo handling equipment. Seeking a challenging role where I can leverage my skills to streamline operations and improve efficiency within the supply chain.
Education
Bachelor’s Degree in Logistics or Supply Chain Management
January 2016
Skills
- IATA Dangerous Goods Regulations Compliance
- Air Waybill Preparation
- Cargo Handling and Storage
- Customs Documentation and Clearance
- Export and Import Regulations
- Freight Forwarding and Logistics
Work Experience
Cargo Operations Agent
- Maintained and calibrated cargo handling equipment, including forklifts, cranes, and conveyors, ensuring operational efficiency.
- Collaborated with freight forwarders, customs brokers, and airlines to facilitate seamless cargo movement.
- Developed and implemented cargo handling procedures to streamline operations and improve safety.
- Trained and supervised a team of ground handling personnel, ensuring adherence to safety protocols and quality standards.
Cargo Operations Agent
- Managed and maintained inventory of cargo in transit and storage, ensuring accuracy and compliance.
- Processed shipping documentation, including bills of lading, manifests, and airway bills, ensuring adherence to customs regulations.
- Negotiated and arranged transportation of cargo via air, ocean, and ground, securing optimal rates and timely deliveries.
- Supervised the loading and unloading of cargo aircraft and vessels, ensuring proper handling and safety procedures.
Accomplishments
- Challenge Optimized cargo storage and retrieval processes, resulting in a 25% reduction in handling time and increased warehouse utilization by 10%
- Action Led the implementation of a new cargo tracking system, improving cargo visibility and reducing inventory discrepancies by 15%
- Result Developed and delivered training programs for staff on safe and efficient cargo handling practices, reducing damage claims by over 30%
- Challenge Reduced processing time for airfreight shipments by 20% through automation of documentation and streamlined communication with airlines
- Action Negotiated favorable rates with transportation providers to lower shipping costs and improve supply chain efficiency
Awards
- Air Cargo Excellence Award for Outstanding Performance in Cargo Handling and Management
- IATA Certificate for Advanced Cargo Operations
- Companywide Recognition for Exceptional Contributions to Cargo Operations Efficiency
- Employee of the Quarter Award for Exceptional Customer Service and Relationship Management
Certificates
- Certified Dangerous Goods Handler (IATA)
- Cargo Operations Certificate (IATA)
- Certified Air Freight Forwarder (FIATA)
- Customs Broker License
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How To Write Resume For Cargo Operations Agent
- Highlight your experience and expertise in IATA Dangerous Goods Regulations and other industry-specific certifications.
- Showcase your ability to negotiate and secure cost-effective transportation rates.
- Emphasize your proficiency in using cargo handling equipment and ensuring safety procedures.
- Describe your experience in supervising and managing a team of ground handling personnel.
Essential Experience Highlights for a Strong Cargo Operations Agent Resume
- Managed and maintained inventory of cargo in transit and storage, ensuring accuracy and compliance.
- Processed shipping documentation, including bills of lading, manifests, and airway bills, ensuring adherence to customs regulations.
- Negotiated and arranged transportation of cargo via air, ocean, and ground, securing optimal rates and timely deliveries.
- Supervised the loading and unloading of cargo aircraft and vessels, ensuring proper handling and safety procedures.
- Maintained and calibrated cargo handling equipment, including forklifts, cranes, and conveyors, ensuring operational efficiency.
- Collaborated with freight forwarders, customs brokers, and airlines to facilitate seamless cargo movement.
- Developed and implemented cargo handling procedures to streamline operations and improve safety.
Frequently Asked Questions (FAQ’s) For Cargo Operations Agent
What are the key responsibilities of a Cargo Operations Agent?
The key responsibilities of a Cargo Operations Agent include managing cargo inventory, processing shipping documentation, negotiating and arranging transportation, supervising loading and unloading operations, maintaining cargo handling equipment, collaborating with stakeholders, and developing cargo handling procedures.
What are the educational requirements for a Cargo Operations Agent?
Most Cargo Operations Agents have a Bachelor’s Degree in Logistics or Supply Chain Management, or a related field.
What certifications are beneficial for a Cargo Operations Agent?
IATA Dangerous Goods Regulations Compliance, Air Waybill Preparation, Cargo Handling and Storage, Customs Documentation and Clearance, Export and Import Regulations, and Freight Forwarding and Logistics are beneficial certifications for a Cargo Operations Agent.
What are the career prospects for a Cargo Operations Agent?
Cargo Operations Agents can advance to roles such as Cargo Manager, Logistics Manager, and Supply Chain Manager.
What are the challenges faced by Cargo Operations Agents?
Cargo Operations Agents may face challenges such as handling hazardous materials, working in fast-paced environments, and dealing with delays and disruptions.
What are the key skills required for a Cargo Operations Agent?
IATA Dangerous Goods Regulations Compliance, Air Waybill Preparation, Cargo Handling and Storage, Customs Documentation and Clearance, Export and Import Regulations, Freight Forwarding and Logistics, communication, problem-solving, and teamwork are key skills for a Cargo Operations Agent.