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Thor Price
Case Aide
Summary
Experienced Case Aide with a proven ability to assist case managers in coordinating and tracking client services, including medical, social, and legal aid. Skilled in maintaining and organizing case files, ensuring accurate documentation and timely access to information. Proficient in scheduling and coordinating appointments for clients, ensuring access to essential services. Excellent communication and interpersonal skills, with the ability to provide telephone and in-person support to clients, addressing their needs and concerns. Demonstrated experience in collaborating with a team of professionals, including social workers, nurses, and attorneys, to provide comprehensive care. Assisted with client intakes, gathering information and assessing their needs. Performed home visits to provide support and assess clients’ living conditions. Developed and maintained databases to track client progress and outcomes.
Education
Social Work
November 2017
Skills
- Case Management
- Client Advocacy
- Crisis Intervention
- Client Assessment
- Service Planning
- Resource Coordination
Work Experience
Case Aide
- Collaborated with a team of professionals, including social workers, nurses, and attorneys, to provide comprehensive care.
- Assisted with client intakes, gathering information and assessing their needs.
- Performed home visits to provide support and assess clients living conditions.
- Developed and maintained databases to track client progress and outcomes.
Case Aide
- Assisted case managers in coordinating and tracking client services, including medical, social, and legal aid.
- Maintained and organized case files, ensuring accurate documentation and timely access to information.
- Scheduled and coordinated appointments for clients, ensuring access to essential services.
- Provided telephone and inperson support to clients, addressing their needs and concerns.
Accomplishments
- Developed and implemented a triage system that streamlined case processing and improved turnaround time by 25%.
- Trained and mentored new Case Aides, effectively transferring knowledge and best practices.
- Successfully implemented new case management software, enhancing efficiency and accuracy by 15%.
- Developed a comprehensive case tracking system that provided realtime visibility into case statuses and progress.
- Led a team of Case Aides in implementing a new case prioritization process, resulting in a 20% reduction in case backlog.
Awards
- Received the Employee of the Month award for exceptional performance in handling highvolume caseloads.
- Recognized for successfully resolving 98% of cases within the established timeframe.
- Received a commendation for outstanding communication and interpersonal skills, consistently building rapport with clients.
- Honored with the Team Collaboration Award for consistently exceeding expectations in providing support to colleagues.
Certificates
- Certified Case Manager (CCM)
- Certified Social Work Aide (CSWA)
- Crisis Prevention Intervention (CPI)
- Mental Health First Aid
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How To Write Resume For Case Aide
- Highlight your experience in case management, client advocacy, and crisis intervention.
- Showcase your skills in service planning, resource coordination, and client assessment.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Tailor your resume to each job you apply for, highlighting the skills and experience that are most relevant to the position.
Essential Experience Highlights for a Strong Case Aide Resume
- Assisted case managers in coordinating and tracking client services, including medical, social, and legal aid.
- Maintained and organized case files, ensuring accurate documentation and timely access to information.
- Scheduled and coordinated appointments for clients, ensuring access to essential services.
- Provided telephone and in-person support to clients, addressing their needs and concerns.
- Collaborated with a team of professionals, including social workers, nurses, and attorneys, to provide comprehensive care.
- Assisted with client intakes, gathering information and assessing their needs.
- Performed home visits to provide support and assess clients’ living conditions.
Frequently Asked Questions (FAQ’s) For Case Aide
What is the role of a case aide?
A case aide assists case managers in providing support and services to clients in need. They may assist with tasks such as scheduling appointments, providing transportation, and offering emotional support.
What skills are required to be a case aide?
Case aides should have strong communication and interpersonal skills, as well as the ability to work independently and as part of a team. They should also be compassionate and understanding, and have a desire to help others.
What is the work environment of a case aide?
Case aides typically work in office settings, but may also travel to clients’ homes or other locations to provide support. They may work regular hours or may be required to work evenings or weekends.
What is the career outlook for case aides?
The job outlook for case aides is expected to grow faster than average in the coming years. This is due to the increasing demand for social services and the aging population.
What is the average salary for a case aide?
The average salary for a case aide varies depending on experience, location, and employer. However, according to the Bureau of Labor Statistics, the median annual salary for social and human service assistants, which includes case aides, was $30,830 in May 2021.