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Jagger Kelly
Checker In
Summary
Highly skilled and experienced Checker In with a proven track record of providing exceptional customer service in the airline industry. Possesses a deep understanding of airline policies and procedures, and a commitment to ensuring smooth and efficient checkin operations.
Skilled in guest registration, problem solving, and attention to detail, with a proven ability to handle multiple tasks simultaneously and maintain a positive and professional demeanor. Proficient in using airline checkin systems and assisting passengers with special needs.
Looking to leverage my skills and experience to contribute to the success of a reputable airline.
Education
Associate of Science in Aviation
April 2016
Skills
- Guest Registration
- Customer Service
- Front Desk Management
- Guest Services
- Problem Solving
- Attention to Detail
Work Experience
Checker In
- Maintained a positive and professional demeanor while interacting with customers from diverse backgrounds and cultures.
- Worked effectively as part of a team, collaborating with other checkin agents and airport staff to provide seamless customer service.
- Monitored flight status and provided timely updates to passengers in the event of delays or cancellations.
- Utilized airlines checkin system to accurately record passenger information and baggage handling.
Checker In
- Assisted customers with checkin procedures, including verifying reservations, issuing boarding passes, and directing passengers to appropriate gates.
- Utilized knowledge of airline policies and procedures to resolve customer inquiries and provide accurate information.
- Handled checkin for multiple flights simultaneously, ensuring smooth and efficient operations.
- Processed checkin for special needs passengers, including providing assistance with wheelchairs, escorts, and additional accommodations.
Certificates
- Certified Check-In Associate (CCIA)
- Certified Guest Service Professional (CGSP)
- Certified Lodging Manager (CLM)
Languages
- English
- French
- German
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How To Write Resume For Checker In
- Highlight your customer service skills and ability to handle diverse passengers.
- Quantify your accomplishments whenever possible to demonstrate your impact.
- Showcase your knowledge of airline policies and procedures.
- Proofread your resume carefully for any errors before submitting it.
Essential Experience Highlights for a Strong Checker In Resume
- Assisted customers with checkin procedures, including verifying reservations, issuing boarding passes, and directing passengers to appropriate gates.
- Utilized knowledge of airline policies and procedures to resolve customer inquiries and provide accurate information.
- Handled checkin for multiple flights simultaneously, ensuring smooth and efficient operations.
- Processed checkin for special needs passengers, including providing assistance with wheelchairs, escorts, and additional accommodations.
- Monitored flight status and provided timely updates to passengers in the event of delays or cancellations.
- Utilized airlines checkin system to accurately record passenger information and baggage handling.
Frequently Asked Questions (FAQ’s) For Checker In
What are the key qualities of a successful Checker In?
The key qualities of a successful Checker In include excellent customer service skills, attention to detail, and a strong knowledge of airline policies and procedures.
What is the role of a Checker In?
The role of a Checker In is to assist customers with check-in procedures, issue boarding passes, and provide information on flights.
What are the career opportunities for a Checker In?
Checker Ins can advance their careers by becoming supervisors, trainers, or managers in the airline industry.
What are the challenges faced by a Checker In?
Checker Ins may face challenges such as dealing with difficult customers, working under pressure, and having to stand for long periods of time.
What is the best way to prepare for a job interview as a Checker In?
The best way to prepare for a job interview as a Checker In is to research the airline, practice your customer service skills, and be familiar with airline policies and procedures.