Are you a seasoned Claims Collector seeking a new career path? Discover our professionally built Claims Collector Resume Template. This time-saving tool provides a solid foundation for your job search. Simply click “Edit Resume” to customize it with your unique experiences and achievements. Customize fonts and colors to match your personal style and increase your chances of landing your dream job. Explore more Resume Templates for additional options.

Donnie Cox
Claims Collector
Summary
Highly skilled and experienced Claims Collector with a proven track record of successfully recovering outstanding receivables. Demonstrated expertise in negotiating settlements, resolving billing errors, and utilizing skip tracing techniques to locate debtors. Proficient in developing and implementing comprehensive collection processes to streamline operations and improve recovery rates. Excellent communication, problem-solving, and time management skills. Collaborated with legal counsel to pursue legal action against uncooperative debtors, ensuring compliance with industry regulations.
Key Achievements:
- Successfully recovered $1.5 million in outstanding receivables within a 6-month period.
- Reduced accounts receivable aging by 25% through efficient collection strategies.
- Negotiated settlements and payment plans with delinquent customers, resulting in improved cash flow.
Education
Bachelor’s Degree in Finance or Accounting
October 2016
Skills
- Negotiation
- Communication
- Problem Solving
- Attention to Detail
- Time Management
- Claims Resolution
Work Experience
Claims Collector
- Identified and resolved billing errors, preventing unnecessary disputes and improving customer satisfaction.
- Collaborated with legal counsel to pursue legal action against uncooperative debtors.
- Utilized skip tracing techniques to locate debtors and recover outstanding balances.
- Maintained accurate records of collection activities, ensuring compliance with industry regulations.
Claims Collector
- Successfully recovered $1.5 million in outstanding receivables within a 6month period.
- Reduced accounts receivable aging by 25% through efficient collection strategies.
- Negotiated settlements and payment plans with delinquent customers, resulting in improved cash flow.
- Developed and implemented a comprehensive collection process to streamline operations and improve recovery rates.
Accomplishments
- Successfully recovered over $1 million in pastdue receivables by implementing a proactive collection strategy involving personalized communication and timely followups.
- Developed and implemented a new workflow that streamlined the claims processing system, resulting in a 25% reduction in turnaround time and improved accuracy.
- Negotiated and settled over 500 claims with insurance companies, securing favorable outcomes for the organization and maximizing recoveries.
- Managed a portfolio of over 1,000 claims, effectively prioritizing and managing the collection process to ensure timely resolution and compliance with regulatory guidelines.
- Developed and utilized data analytics to identify trends in claim patterns and implemented targeted strategies to improve recovery rates.
Awards
- Received the Claims Collector of the Year Award for consistently exceeding performance targets and demonstrating exceptional customer service.
- Recognized for Excellence in Customer Resolution for effectively resolving complex claim disputes and maintaining high customer satisfaction ratings.
- Awarded the Team Player of the Year Award for consistently collaborating with colleagues and contributing to team success in resolving highpriority claims.
- Recognized for Outstanding Leadership in mentoring new claims collectors and promoting a culture of continuous improvement.
Certificates
- Claims Adjuster License
- Certified Claims Professional (CCP)
- Associate in Claims (AIC)
- Professional Claims Adjuster (PCA)
Career Expert Tips:
- Select the ideal resume template to showcase your professional experience effectively.
- Master the art of resume writing to highlight your unique qualifications and achievements.
- Explore expertly crafted resume samples for inspiration and best practices.
- Build your best resume for free this new year with ResumeGemini. Enjoy exclusive discounts on ATS optimized resume templates.
How To Write Resume For Claims Collector
- Quantify your accomplishments whenever possible. This will provide concrete evidence of your skills and abilities.
- Use keywords that potential employers will be searching for. This will help your resume get noticed.
- Proofread your resume carefully before submitting it. Any errors will reflect poorly on you.
- Tailor your resume to each job you apply for. Highlight the skills and experience that are most relevant to the specific position.
Essential Experience Highlights for a Strong Claims Collector Resume
- Investigate and resolve customer inquiries and complaints related to claims.
- Negotiate and arrange payment plans with customers to recover overdue balances.
- Identify and pursue legal action against customers who fail to comply with payment obligations.
- Maintain accurate and up-to-date records of all collection activities, including customer interactions, payment arrangements, and legal proceedings.
- Collaborate with other departments, such as sales and customer service, to ensure a cohesive approach to customer collections.
- Stay abreast of industry best practices and regulations related to debt collection.
- Utilize technology and skip tracing techniques to locate and contact debtors.
Frequently Asked Questions (FAQ’s) For Claims Collector
What is the average salary for a Claims Collector?
According to Salary.com, the average salary for a Claims Collector in the United States is $56,334.
What are the job prospects for Claims Collectors?
The job outlook for Claims Collectors is expected to grow by 4% over the next ten years, according to the U.S. Bureau of Labor Statistics.
What are the most important skills for Claims Collectors?
The most important skills for Claims Collectors include communication, negotiation, problem-solving, attention to detail, and time management.
What is the best way to prepare for a career as a Claims Collector?
The best way to prepare for a career as a Claims Collector is to earn a bachelor’s degree in finance or accounting. You should also develop strong communication, negotiation, and problem-solving skills.
What are the typical working hours for Claims Collectors?
Claims Collectors typically work full-time during regular business hours. However, they may also be required to work overtime during peak collection periods.
What is the difference between a Claims Collector and a Debt Collector?
Claims Collectors are responsible for collecting outstanding balances from customers who have already been billed. Debt Collectors, on the other hand, are responsible for collecting debts that have been turned over to a collection agency.