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Seth Graham
Concessionaire
Summary
Highly skilled and experienced Concessionaire with a proven track record of providing exceptional customer service and maintaining a clean and organized work environment. Processed over 120 transactions per hour during peak sales periods, ensuring efficient service and accurate ordering for customers. Managed inventory levels, placing orders to replenish stock and avoid overstocking or shortages. Collaborated with team members to maintain a positive and efficient work environment.
Education
Associate’s Degree in Hospitality Management
January 2015
Skills
- Customer Service
- Food Preparation
- Cash Handling
- Inventory Management
- Event Planning
- Teamwork
Work Experience
Concessionaire
- Prepared and served food and beverages according to established recipes and presentation standards.
- Operated cash registers, processing payments and providing change accurately.
- Uphold company policies and procedures, ensuring adherence to brand standards and operational guidelines.
- Collaborated with team members to maintain a positive and efficient work environment.
Concessionaire
- Processed over 120 transactions per hour during peak sales periods, ensuring efficient service and accurate ordering for customers.
- Managed inventory levels, placing orders to replenish stock and avoid overstocking or shortages.
- Provided excellent customer service, resolving inquiries and complaints promptly and efficiently.
- Maintained a clean and organized concession area, ensuring compliance with health and safety regulations.
Accomplishments
- Successfully implemented a new inventory management system, reducing waste and increasing profit margins by 10%.
- Developed and implemented a training program for new concessionaires, improving customer satisfaction by 12%.
- Spearheaded a community outreach initiative, increasing concession revenue by 15% through local partnerships.
- Introduced costsaving measures, optimizing supply chain and reducing operating expenses by 8%.
- Successfully implemented a mobile ordering system, enhancing customer convenience and increasing sales by 12%.
Awards
- Consistently recognized as Top Concessionaire for exceeding sales targets by 15%.
- Received Employee of the Year award for exceptional customer service.
- Honored with the Excellence in Food Safety award for maintaining a spotless and sanitary concession area.
- Recognized as Concessionaire of the Month for consistently delivering impeccable service.
Certificates
- ServSafe Food Handler Certification
- Red Cross First Aid and CPR Certification
- Certificate in Event Planning
- Certified Hospitality Administrator (CHA)
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How To Write Resume For Concessionaire
- Highlight your customer service skills and experience in a fast-paced environment.
- Quantify your accomplishments whenever possible, using specific data to demonstrate your impact.
- Tailor your resume to each job you apply for, highlighting the skills and experience that are most relevant to the position.
- Proofread your resume carefully for any errors in grammar or spelling.
- Consider getting feedback on your resume from a career counselor or recruiter.
Essential Experience Highlights for a Strong Concessionaire Resume
- Processed over 120 transactions per hour during peak sales periods, ensuring efficient service and accurate ordering for customers.
- Managed inventory levels, placing orders to replenish stock and avoid overstocking or shortages.
- Provided excellent customer service, resolving inquiries and complaints promptly and efficiently.
- Maintained a clean and organized concession area, ensuring compliance with health and safety regulations.
- Prepared and served food and beverages according to established recipes and presentation standards.
- Operated cash registers, processing payments and providing change accurately.
- Uphold company policies and procedures, ensuring adherence to brand standards and operational guidelines.
Frequently Asked Questions (FAQ’s) For Concessionaire
What are the key skills required to be a successful Concessionaire?
The key skills required to be a successful Concessionaire include customer service, food preparation, cash handling, inventory management, event planning, and teamwork.
What are the typical job duties of a Concessionaire?
The typical job duties of a Concessionaire include preparing and serving food and beverages, operating cash registers, maintaining inventory levels, providing customer service, and cleaning and maintaining the concession area.
What are the qualifications required to become a Concessionaire?
The qualifications required to become a Concessionaire typically include a high school diploma or equivalent and some experience in customer service or food preparation.
What is the salary range for Concessionaires?
The salary range for Concessionaires can vary depending on experience, location, and employer. According to Salary.com, the average salary for a Concessionaire in the United States is $12.50 per hour.
What are the career advancement opportunities for Concessionaires?
Concessionaires can advance their careers by becoming shift supervisors, managers, or even owners of their own concessions.
What are the challenges of being a Concessionaire?
The challenges of being a Concessionaire can include working long hours, standing for long periods of time, and dealing with difficult customers.