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Sterling Wilson
Concessionist
Summary
Highly experienced Concessionist with a proven track record of success in the hospitality industry. Proficient in operating cash registers, preparing food and beverages, and providing excellent customer service. Demonstrated ability to work effectively in a fast-paced environment and manage large crowds with professionalism. Seeking a challenging role where I can utilize my skills to contribute to the success of a reputable organization.
Education
Associate’s Degree
October 2018
Skills
- Operating Cash Register
- Preparing Food and Beverages
- Customer Service
- Problem Solving
- Teamwork
- Food Safety
Work Experience
Concessionist
- Managed inventory, ensuring proper stock levels and ordering supplies as needed.
- Prepared food and beverages according to established standards, maintaining high quality.
- Ensured smooth and efficient operations during highvolume events, managing large crowds with professionalism.
- Worked effectively as part of a team to provide exceptional customer service in a fastpaced environment.
Concessionist
- Assisted customers in placing orders with accuracy and efficiency, resulting in a 15% increase in sales.
- Maintained a clean and organized concession area, ensuring compliance with health regulations.
- Operated cash registers, processed payments, and provided change accurately.
- Provided excellent customer service, resolving issues promptly and maintaining a positive demeanor.
Accomplishments
- Implemented a new inventory management system, reducing stock wastage by 15% and improving customer satisfaction.
- Trained and mentored new staff members, enhancing their skills and ensuring a cohesive team environment.
- Developed and implemented new procedures for handling customer complaints, reducing resolution time by 20%.
- Proactively identified and resolved issues with suppliers, ensuring timely delivery of products and maintaining customer satisfaction.
- Analyzed customer feedback and implemented improvements to the concession menu, resulting in increased sales and customer loyalty.
Awards
- Consistently exceeded sales targets, receiving the Employee of the Month award for exceptional performance.
- Recognized for outstanding customer service skills, receiving the Customer Service Excellence Award.
- Received the Safety Star Award for adhering to all safety protocols and contributing to a safe work environment.
- Awarded the Efficiency Medal for optimizing operations and increasing productivity by 10%.
Certificates
- ServSafe Food Handler Certification
- Red Cross First Aid and CPR Certification
- National Restaurant Association Servsafe Manager Certification
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How To Write Resume For Concessionist
- Highlight your customer service skills and experience in a fast-paced environment.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Tailor your resume to each job you apply for, emphasizing the skills and experience that are most relevant to the position.
- Proofread your resume carefully before submitting it and ask a friend or family member to review it as well.
Essential Experience Highlights for a Strong Concessionist Resume
- Assisted customers in placing orders with accuracy and efficiency, resulting in a 15% increase in sales.
- Maintained a clean and organized concession area, ensuring compliance with health regulations.
- Operated cash registers, processed payments, and provided change accurately.
- Provided excellent customer service, resolving issues promptly and maintaining a positive demeanor.
- Managed inventory, ensuring proper stock levels and ordering supplies as needed.
- Prepared food and beverages according to established standards, maintaining high quality.
- Ensured smooth and efficient operations during high-volume events, managing large crowds with professionalism.
Frequently Asked Questions (FAQ’s) For Concessionist
What are the key skills required to be a successful Concessionist?
The key skills required to be a successful Concessionist include operating cash registers, preparing food and beverages, providing excellent customer service, problem-solving, teamwork, and food safety.
What are the key responsibilities of a Concessionist?
The key responsibilities of a Concessionist include assisting customers in placing orders, maintaining a clean and organized concession area, operating cash registers, providing excellent customer service, managing inventory, preparing food and beverages, and ensuring smooth and efficient operations during high-volume events.
What are the career advancement opportunities for Concessionists?
Concessionists can advance their careers by becoming supervisors, managers, or trainers. They can also move into other areas of the hospitality industry, such as food and beverage service or event planning.
What is the average salary for a Concessionist?
The average salary for a Concessionist varies depending on factors such as experience, location, and employer. According to Salary.com, the average salary for a Concessionist in the United States is $11.50 per hour.
What are the benefits of working as a Concessionist?
The benefits of working as a Concessionist include flexible work hours, opportunities for advancement, and a chance to work in a fast-paced and dynamic environment.
What are the challenges of working as a Concessionist?
The challenges of working as a Concessionist include working long hours, dealing with difficult customers, and working in a fast-paced and stressful environment.
What is the best way to prepare for a job interview as a Concessionist?
The best way to prepare for a job interview as a Concessionist is to research the company, practice answering common interview questions, and dress professionally.