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Doug Campbell
Configuration Manager
Summary
Highly motivated and experienced Configuration Manager with a proven track record of managing large-scale SCCM environments. Demonstrated expertise in device and application deployment, software update management, operating system deployment, compliance management, and endpoint protection. Proficient in troubleshooting and resolving complex SCCM issues, ensuring high availability and performance. Strong understanding of SCCM architecture and best practices. Excellent communication, interpersonal, and problem-solving skills.
Education
Management Information Systems (MIS)
July 2017
Skills
- Configuration Manager Site and Hierarchy Management
- Device and Application Deployment
- Software Update Management
- Operating System Deployment
- Compliance Management
- Endpoint Protection
Work Experience
Configuration Manager
- Migrated SCCM environments from older versions to newer releases, ensuring smooth transitions
- Deployed and managed SCCM clients on various operating systems, including Windows, macOS, and Linux
- Created and managed SCCM applications, packages, and content to meet business requirements
- Utilized SCCM to manage software updates, patches, and security configurations
Configuration Manager
- Managed a largescale System Center Configuration Manager (SCCM) environment with over 50,000 devices
- Developed and implemented automated software deployment processes using SCCM, reducing deployment time by 40%
- Maintained and optimized SCCM infrastructure to ensure high availability and performance
- Troubleshooted and resolved complex SCCM issues, reducing downtime and improving productivity
Accomplishments
- Led the implementation of a Configuration Manager deployment, automating OS deployment and patch management, resulting in a 50% reduction in downtime
- Optimized Configuration Manager infrastructure to improve performance by 20%, reducing operational costs
- Developed and implemented a custom Configuration Manager reporting solution, providing realtime insights and improving decisionmaking
- Successfully migrated multiple clients to Configuration Manager, ensuring zero downtime and maintaining service continuity
- Automated the deployment of software updates across thousands of devices, reducing manual intervention and improving security
Awards
- Received the Microsoft MVP Award for Configuration Manager (2022)
- Recognized with the Pinnacle Award for delivering an innovative and costeffective Configuration Manager solution
- Received the Microsoft Certified Master Award in Configuration Manager
- Recognized by industry leaders for contributions to the Configuration Manager community
Certificates
- Microsoft Certified: Infrastructure Solutions Expert
- Microsoft Certified: Solutions Associate – Configuration Manager
- Microsoft Certified: Professional – Configuration Manager
- ITIL
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Essential Experience Highlights for a Strong Configuration Manager Resume
- Managed and maintained a large-scale System Center Configuration Manager (SCCM) environment with over 50,000 devices.
- Developed and implemented automated software deployment processes using SCCM, reducing deployment time by 40%.
- Maintained and optimized SCCM infrastructure to ensure high availability, scalability, and performance.
- Troubleshooted and resolved complex SCCM issues, reducing downtime and improving productivity.
- Migrated SCCM environments from older versions to newer releases, ensuring smooth transitions.
- Deployed and managed SCCM clients on various operating systems, including Windows, macOS, and Linux.
- Created and managed SCCM applications, packages, and content to meet business requirements.
Frequently Asked Questions (FAQ’s) For Configuration Manager
What are the key skills and experience required for a Configuration Manager?
The key skills and experience required for a Configuration Manager include: – Experience with System Center Configuration Manager (SCCM) – Strong understanding of SCCM architecture and best practices – Expertise in device and application deployment, software update management, and operating system deployment – Ability to troubleshoot and resolve complex SCCM issues – Excellent communication, interpersonal, and problem-solving skills
What are the different types of Configuration Manager environments?
There are two types of Configuration Manager environments: – Centralized Administration Site (CAS) – Stand-alone Primary Site
What are the benefits of using Configuration Manager?
Configuration Manager provides several benefits, including: – Centralized management of devices and applications – Automated software deployment – Reduced downtime and improved productivity – Improved security and compliance
What are the challenges of managing a large-scale Configuration Manager environment?
Managing a large-scale Configuration Manager environment can be challenging due to the following: – The complexity of the environment – The number of devices and applications to manage – The need for high availability and performance – The need to keep up with the latest SCCM updates
What are the best practices for managing a Configuration Manager environment?
There are several best practices for managing a Configuration Manager environment, including: – Use a centralized administration site (CAS) – Implement a hierarchical site structure – Use boundary groups to optimize network traffic – Use software updates groups to manage software updates – Use compliance settings to enforce security and compliance policies
What are the future trends in Configuration Manager?
The future of Configuration Manager is bright. Some of the key trends include: – Cloud integration – Increased use of automation – Enhanced security features