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Betty Brooks
Counter Attendant
Summary
Highly motivated and experienced Counter Attendant with a proven track record of providing exceptional customer service and ensuring operational efficiency. Proficient in order taking, food preparation, and cash handling, with a strong attention to detail and a commitment to accuracy. Demonstrated ability to work effectively in a fast-paced environment, prioritize tasks, and maintain a clean and organized work area. Eager to contribute to a team-oriented and customer-focused organization.
Education
Associate in Hospitality Management or a related field
April 2016
Skills
- Customer Service
- Cash Handling
- Order Taking
- Food Preparation
- Inventory Management
- Cleaning and Sanitation
Work Experience
Counter Attendant
- Prepared food items to order, ensuring accuracy and freshness, exceeding customer expectations.
- Assisted in inventory management, ensuring adequate stock levels and minimizing waste.
- Worked effectively as part of a team, supporting colleagues and contributing to a positive work environment.
- Managed multiple priorities simultaneously, prioritizing tasks to ensure timely order fulfillment.
Counter Attendant
- Processed high volume orders with accuracy, ensuring customer satisfaction and minimizing order discrepancies.
- Provided excellent customer service, resolving inquiries promptly and efficiently, resulting in increased customer loyalty.
- Maintained a clean and organized counter area, adhering to all health and safety regulations.
- Processed cash, debit, and credit card transactions with efficiency, reducing wait times and streamlining operations.
Accomplishments
- Streamlined order taking process by implementing a new POS system, resulting in a 15% decrease in order processing time.
- Developed and executed a training program for new counter attendants, leading to a 20% improvement in customer satisfaction.
- Implemented a new inventory management system, reducing inventory discrepancies by 30%.
- Developed a loyalty program that increased repeat customers by 10%.
- Crosstrained as a cashier to provide support during peak hours, ensuring seamless customer service.
Certificates
- ServSafe Manager Certification
- TIPs Alcohol Server Training Certification
- First Aid and CPR Certification
- HACCP Manager Certification
Languages
- English
- French
- German
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How To Write Resume For Counter Attendant
- Highlight your customer service skills and ability to work in a fast-paced environment.
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Essential Experience Highlights for a Strong Counter Attendant Resume
- Process high volume orders with accuracy and speed, ensuring customer satisfaction and minimizing discrepancies.
- Provide excellent customer service by resolving inquiries promptly and efficiently, building strong customer relationships.
- Maintain a clean and organized counter area, adhering to all health and safety regulations to ensure a safe and hygienic environment.
- Process cash, debit, and credit card transactions efficiently, reducing wait times and streamlining operations.
- Prepare food items to order, ensuring accuracy and freshness, exceeding customer expectations.
- Assist in inventory management, ensuring adequate stock levels and minimizing waste, contributing to cost-effective operations.
- Work effectively as part of a team, supporting colleagues and contributing to a positive and collaborative work environment.
Frequently Asked Questions (FAQ’s) For Counter Attendant
What are the key responsibilities of a Counter Attendant?
The key responsibilities of a Counter Attendant include providing excellent customer service, taking orders accurately, preparing food and beverages, processing payments, and maintaining a clean and organized work area.
What skills are required to be a successful Counter Attendant?
To be a successful Counter Attendant, you should possess strong customer service skills, attention to detail, accuracy, and the ability to work quickly and efficiently in a fast-paced environment.
What is the typical work environment for a Counter Attendant?
Counter Attendants typically work in fast-paced and demanding environments such as restaurants, cafes, and retail stores.
What is the career path for a Counter Attendant?
With experience and additional training, Counter Attendants can advance to roles such as Shift Manager, Restaurant Manager, or Assistant Manager.
What is the average salary for a Counter Attendant?
The average salary for a Counter Attendant varies depending on experience, location, and employer, but typically ranges from $10 to $15 per hour.