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Dash Carter
Credit Charge Authorizer
Summary
Highly skilled and experienced Credit Charge Authorizer with a proven track record of success in processing over 200 charge authorizations per day with an accuracy rate of 98%. Possesses a comprehensive understanding of credit card regulations and industry best practices, and has a strong ability to identify and resolve discrepancies in authorization requests, resulting in reduced chargebacks by 15%. Has collaborated with the fraud prevention team to implement new measures that improved fraud detection by 20%, and has developed and implemented training programs for new credit charge authorizers, ensuring high levels of accuracy and efficiency. Utilizes advanced software tools to automate authorization processes, reducing processing time by 25%, and has established and maintained positive relationships with customers, vendors, and internal stakeholders. Managed a team of 5 charge authorizers, providing guidance and support to ensure optimal performance.
Education
Bachelor’s Degree in Business Administration
December 2016
Skills
- Credit Card Processing
- Fraud Detection
- Customer Service
- Problem Solving
- Attention to Detail
- Data Entry
Work Experience
Credit Charge Authorizer
- Developed and implemented training programs for new credit charge authorizers, ensuring high levels of accuracy and efficiency.
- Utilized advanced software tools to automate authorization processes, reducing processing time by 25%.
- Established and maintained positive relationships with customers, vendors, and internal stakeholders.
- Managed a team of 5 charge authorizers, providing guidance and support to ensure optimal performance.
Credit Charge Authorizer
- Processed over 200 charge authorizations per day with an accuracy rate of 98%.
- Utilized a comprehensive understanding of credit card regulations and industry best practices to ensure compliance.
- Identified and resolved discrepancies in authorization requests, resulting in reduced chargebacks by 15%.
- Collaborated with fraud prevention team to implement new measures that improved fraud detection by 20%.
Accomplishments
- Streamlined the authorization process by implementing automated systems, resulting in a 25% reduction in processing time.
- Developed and executed training programs to enhance team members knowledge of credit authorization policies and procedures, leading to a 10% increase in accuracy.
- Collaborated with risk management team to develop and implement strategies to mitigate fraud and chargebacks, resulting in a 5% reduction in losses.
- Optimized chargeback recovery processes by implementing a standardized dispute process, resulting in a 15% increase in recovered funds.
- Identified and resolved discrepancies in customer accounts, ensuring accurate billing and customer satisfaction.
Awards
- Recognized as the Top Credit Charge Authorizer for the year due to exceptional performance.
- Awarded the Excellence in Risk Management award for implementing innovative strategies to mitigate fraud.
- Received the Customer Service Star award for consistently delivering exceptional customer service.
Certificates
- Certified Credit Charge Authorizer (CCA)
- Certified Fraud Examiner (CFE)
- PCI Professional (PCIP)
- Certified Credit Professional (CCP)
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How To Write Resume For Credit Charge Authorizer
- Include specific examples of your experience and skills that are relevant to the job you are applying for.
- Highlight your accuracy and efficiency in processing charge authorizations.
- Demonstrate your knowledge of credit card regulations and industry best practices.
- Provide evidence of your ability to identify and resolve discrepancies in authorization requests.
- Show your commitment to customer service and teamwork.
Essential Experience Highlights for a Strong Credit Charge Authorizer Resume
- Processing credit card charge authorizations
- Verifying customer information and account details
- Identifying and resolving discrepancies in authorization requests
- Implementing fraud prevention measures
- Training and supervising new credit charge authorizers
- Automating authorization processes
Frequently Asked Questions (FAQ’s) For Credit Charge Authorizer
What is a Credit Charge Authorizer?
A Credit Charge Authorizer is responsible for processing credit card charge authorizations. This involves verifying customer information and account details, identifying and resolving discrepancies in authorization requests, implementing fraud prevention measures, and training and supervising new credit charge authorizers.
What are the job responsibilities of a Credit Charge Authorizer?
The job responsibilities of a Credit Charge Authorizer include processing credit card charge authorizations, verifying customer information and account details, identifying and resolving discrepancies in authorization requests, implementing fraud prevention measures, training and supervising new credit charge authorizers, and automating authorization processes.
What are the qualifications for a Credit Charge Authorizer?
The qualifications for a Credit Charge Authorizer typically include a high school diploma or equivalent, experience in customer service, and a strong understanding of credit card processing procedures.
What are the career opportunities for a Credit Charge Authorizer?
The career opportunities for a Credit Charge Authorizer include promotion to a lead or supervisory role, or a move into a related field such as fraud prevention or credit management.
What are the key skills for a Credit Charge Authorizer?
The key skills for a Credit Charge Authorizer include accuracy, efficiency, attention to detail, problem-solving, and customer service.
What is the salary range for a Credit Charge Authorizer?
The salary range for a Credit Charge Authorizer varies depending on experience and location, but typically falls between $30,000 and $50,000 per year.