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Cornelius Nguyen
Deputy Manager – IT
Summary
Accomplished and results-oriented Deputy Manager – IT with 8+ years of demonstrated success in leading complex IT projects, managing teams, and implementing innovative solutions. Expertise in ITIL v4 Foundations, change management, IT security risk management, information technology governance, IT service management, and agile development. Proven ability to drive operational efficiency, reduce risks, and deliver exceptional IT services to meet business objectives.
Education
Master’s Degree in Computer Science
August 2016
Skills
- ITIL v4 Foundations
- Change Management
- IT Security Risk Management
- Information Technology Governance
- IT Service Management
- agile development
Work Experience
Deputy Manager – IT
- Collaborated with cross-functional teams to identify and implement innovative IT solutions, enhancing business processes and increasing efficiency
- Implemented agile development methodologies, reducing project delivery time by 20% and improving software quality
- Migrated legacy systems to cloud-based platforms, reducing infrastructure costs by 25% and improving scalability
- Managed vendor relationships, negotiating cost-effective contracts and ensuring timely delivery of IT services
Deputy Manager – IT
- Led a team of 15 IT professionals in implementing a new enterprise-wide IT infrastructure, reducing downtime by 25% and improving system performance by 30%
- Developed and implemented an IT security plan, reducing the risk of cyberattacks by 40% and ensuring compliance with industry regulations
- Managed a multi-million dollar IT budget, optimizing resource allocation and reducing operating costs by 15%
- Provided leadership and strategic guidance to the IT department, aligning IT initiatives with business objectives
Accomplishments
- Successfully led the implementation of a cloudbased disaster recovery system, reducing recovery time by 50%
- Spearheaded the migration of legacy systems to a modern enterprise resource planning (ERP) platform, improving efficiency by 25%
- Implemented a comprehensive security framework, strengthening IT infrastructure and reducing cyber risks by 30%
- Successfully managed a team of IT professionals, fostering a collaborative and innovative work environment
- Established a proactive IT support system, reducing downtime by 20%
Awards
- IT Excellence Award for Outstanding Leadership in IT Infrastructure Modernization
- Recognized by CIO Magazine for Innovation in IT Service Delivery
- Received the IT Leadership Excellence Award for driving digital transformation initiatives
- Received the IT Innovation Award for developing a cuttingedge data analytics platform
Certificates
- ITIL Expert
- CISSP
- CISM
- CISA
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How To Write Resume For Deputy Manager – IT
- 1. Highlight your relevant skills and experience in your resume summary and work experience sections.
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Essential Experience Highlights for a Strong Deputy Manager – IT Resume
- Managed and directed a team of IT professionals, providing leadership, motivation, and technical guidance.
- Developed and implemented a comprehensive IT strategy in alignment with the organization’s overall business goals.
- Led the implementation of a cloud-based disaster recovery system, resulting in a 50% reduction in recovery time.
- Spearheaded the migration of legacy systems to a modern ERP platform, improving efficiency by 25%.
- Established a proactive IT support system, reducing downtime by 20%.
- Implemented a comprehensive security framework, strengthening IT infrastructure and reducing cyber risks by 30%.
- Monitored and evaluated IT systems and services to ensure optimal performance and compliance.
Frequently Asked Questions (FAQ’s) For Deputy Manager – IT
What is the primary role of a Deputy Manager – IT?
The primary role of a Deputy Manager – IT is to assist the IT Manager in the overall leadership and management of the IT department.
What are the key skills and qualifications required for this role?
Key skills and qualifications include a deep understanding of ITIL v4 Foundations, change management, IT security risk management, information technology governance, IT service management, and agile development.
How can I enhance my resume for this role?
To enhance your resume, highlight your relevant skills and experience in your resume summary and work experience sections. Quantify your accomplishments with specific metrics to demonstrate your impact on the organization. Showcase your leadership and management abilities by describing your experience in managing and motivating teams. Use keywords relevant to the Deputy Manager – IT role to increase your resume’s visibility to potential employers.
What are the career prospects for this role?
The career prospects for Deputy Manager – IT are excellent. With the increasing reliance on technology in businesses, the demand for skilled IT professionals is expected to grow in the coming years.
How can I prepare for an interview for this role?
To prepare for an interview for this role, research the company and the specific position. Practice answering common interview questions, such as “Tell me about your experience in managing IT teams” or “How would you approach implementing a new IT system?”
What are the typical salary expectations for this role?
Salary expectations for this role can vary depending on factors such as experience, location, and company size. According to Salary.com, the average salary for a Deputy Manager – IT in the United States is $120,000 per year.
What are the key challenges faced by Deputy Managers – IT?
Some of the key challenges faced by Deputy Managers – IT include managing complex IT systems, ensuring cybersecurity, and keeping up with the latest technological advancements.
What are the opportunities for professional development for Deputy Managers – IT?
Deputy Managers – IT can pursue professional development opportunities through certifications, training programs, and conferences. They can also network with other IT professionals to learn about new technologies and best practices.