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Jaxson Murphy
Director of Casework
Summary
Highly skilled and experienced Director of Casework with over 10 years of experience in the social work field. Proven ability to manage a team of caseworkers, develop and implement case management protocols, and collaborate with external stakeholders. Strong advocate for clients and their families, with a deep understanding of the social work code of ethics. Seeking a challenging role where I can use my skills to make a positive impact on the lives of others.
Education
Master of Social Work
December 2018
Skills
- Case Management
- Social Work
- Advocacy
- Interpersonal Skills
- Conflict Resolution
- Needs Assessment
Work Experience
Director of Casework
- Developed and implemented quality assurance programs to ensure adherence to best practices and regulatory compliance.
- Facilitated interdisciplinary case conferences to develop comprehensive plans and coordinate services for complex cases.
- Provided expert testimony and guidance to courts, attorneys, and other professionals on caseworkrelated issues.
- Served as a subject matter expert and provided training and consultation on casework management practices to other professionals.
Director of Casework
- Supervised and managed a team of 10 caseworkers, providing guidance, support, and training.
- Developed and implemented case management protocols and procedures, ensuring consistency and efficiency in service delivery.
- Collaborated with external stakeholders, such as attorneys, law enforcement, and social service agencies, to coordinate case planning and service delivery.
- Utilized data analysis and reporting techniques to track case progress, identify trends, and improve service delivery.
Accomplishments
- Challenge Streamlined caseload management system, reducing processing time by 20%
- Challenge Developed and implemented a comprehensive training program for caseworkers, leading to a 15% increase in client satisfaction
- Challenge Collaborated with community partners to secure resources for clients, resulting in improved housing and employment outcomes
- Challenge Implemented a traumainformed approach to casework, leading to reduced recidivism rates
- Challenge Developed an innovative case management software tool that enhanced case tracking and communication
Awards
- Recognized as Caseworker of the Year for Exceptional Performance in Client Advocacy
- Received National Award for Excellence in Case Management Innovation
- Honored with the Leadership Award for Outstanding Contributions to the Field of Casework
- Certified Casework Manager (CCM) Credential
Certificates
- Certified Case Manager (CCM)
- Licensed Clinical Social Worker (LCSW)
- Certified Social Work Supervisor (CSWS)
- Certified Grief Counseling Specialist (CGCS)
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How To Write Resume For Director of Casework
- Highlight your experience in managing a team of caseworkers and your ability to develop and implement case management protocols.
- Showcase your collaboration skills and your ability to work with external stakeholders.
- Demonstrate your knowledge of data analysis and reporting techniques, as well as your ability to use this data to improve service delivery.
- Emphasize your commitment to quality assurance and your ability to ensure adherence to best practices and regulatory compliance.
Essential Experience Highlights for a Strong Director of Casework Resume
- Supervised and managed a team of 10 caseworkers, providing guidance, support, and training.
- Developed and implemented case management protocols and procedures, ensuring consistency and efficiency in service delivery.
- Collaborated with external stakeholders, such as attorneys, law enforcement, and social service agencies, to coordinate case planning and service delivery.
- Utilized data analysis and reporting techniques to track case progress, identify trends, and improve service delivery.
- Developed and implemented quality assurance programs to ensure adherence to best practices and regulatory compliance.
- Facilitated interdisciplinary case conferences to develop comprehensive plans and coordinate services for complex cases.
- Provided expert testimony and guidance to courts, attorneys, and other professionals on casework-related issues.
Frequently Asked Questions (FAQ’s) For Director of Casework
What are the key responsibilities of a Director of Casework?
The key responsibilities of a Director of Casework include supervising and managing a team of caseworkers, developing and implementing case management protocols, collaborating with external stakeholders, utilizing data analysis and reporting techniques, and ensuring adherence to best practices and regulatory compliance.
What are the qualifications for a Director of Casework?
The qualifications for a Director of Casework typically include a Master’s degree in Social Work or a related field, along with several years of experience in case management and supervision.
What are the career opportunities for a Director of Casework?
The career opportunities for a Director of Casework include positions in social service agencies, healthcare settings, and government agencies.
What are the challenges of being a Director of Casework?
The challenges of being a Director of Casework include managing a large caseload, working with clients who have complex needs, and collaborating with a variety of stakeholders.
What are the rewards of being a Director of Casework?
The rewards of being a Director of Casework include making a positive impact on the lives of others, working with a team of dedicated professionals, and developing leadership skills.
What are the skills needed to be a Director of Casework?
The skills needed to be a Director of Casework include case management, social work, advocacy, interpersonal skills, conflict resolution, and needs assessment.
What are the salary expectations for a Director of Casework?
The salary expectations for a Director of Casework vary depending on experience, location, and organization. According to Salary.com, the average salary for a Director of Casework in the United States is $85,000.