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Levi Hunter
Director of Quality
Summary
Highly accomplished Director of Quality with over 10 years of experience in developing and implementing comprehensive quality management systems. Proven ability to improve product quality, reduce customer complaints, and enhance overall operational efficiency. Expertise in Six Sigma methodologies, ISO 9001 standards, and statistical process control. Strong leadership and communication skills with a focus on continuous improvement and collaboration.
Education
Master’s Degree in Quality Management
January 2019
Skills
- Quality Management System Development
- Quality Assurance and Control
- Root Cause Analysis
- Statistical Process Control
- Corrective and Preventive Action
- Regulatory Compliance
Work Experience
Director of Quality
- Collaborated with crossfunctional teams to identify and address potential quality issues, ensuring a proactive approach to risk management.
- Developed and implemented a supplier quality assurance program, which resulted in a 20% reduction in defective raw materials.
- Trained and certified employees on quality standards and inspection techniques, empowering them to maintain exceptional quality levels.
- Conducted internal audits to assess compliance with quality standards, identifying areas for improvement and recommending corrective actions.
Director of Quality
- Led the implementation of a comprehensive quality management system in accordance with ISO 9001, resulting in a 15% reduction in customer complaints.
- Developed and deployed a Six Sigma program, which yielded a 12% improvement in overall product quality and a 5% increase in customer satisfaction.
- Established key performance indicators (KPIs) and metrics to monitor and measure quality performance, ensuring alignment with organizational objectives.
- Supervised a team of Quality Analysts, providing guidance and mentoring on quality control methodologies and best practices.
Accomplishments
- Implemented a comprehensive quality management system (QMS) aligned with ISO 9001 standards, leading to a 15% increase in customer satisfaction.
- Developed and executed a comprehensive quality audit program, ensuring compliance with regulatory requirements and identifying areas for improvement.
- Collaborated with crossfunctional teams to optimize production processes, reducing cycle time by 10% while maintaining high quality standards.
- Developed and implemented a comprehensive training program for employees, equipping them with the knowledge and skills to maintain and improve quality throughout the organization.
- Established a system for realtime data collection and analysis, enabling proactive identification and resolution of quality issues, reducing product recalls by 30%.
Awards
- Awarded the Quality Excellence Award for exceptional leadership and innovation in quality management practices, resulting in a 30% reduction in product defects.
- Recognized with the Industry Leader in Quality award for leveraging data analytics to drive continuous improvement initiatives, resulting in a 20% reduction in operating costs.
- Honored with the National Quality Award for establishing a culture of quality within the organization, fostering collaboration and innovation among team members.
- Received the Best Practices in Quality Management award for implementing innovative techniques to monitor and control product quality, leading to a 25% improvement in product reliability.
Certificates
- CQE (Certified Quality Engineer)
- CQA (Certified Quality Auditor)
- CMC (Certified Measurement and Control Professional)
- CMQ/OE (Certified Manager of Quality/Organizational Excellence)
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How To Write Resume For Director of Quality
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate the impact of your work.
- Highlight your experience in developing and implementing quality management systems based on industry-recognized standards.
- Emphasize your leadership and communication skills, showcasing your ability to motivate and guide teams.
- Demonstrate your knowledge of statistical process control and Six Sigma methodologies, and how you have applied them to improve quality.
- Showcase your ability to collaborate with cross-functional teams and build strong relationships with stakeholders.
Essential Experience Highlights for a Strong Director of Quality Resume
- Establish and maintain a comprehensive quality management system aligned with ISO 9001 standards.
- Lead the development and implementation of Six Sigma programs to improve product quality and customer satisfaction.
- Develop and monitor key performance indicators (KPIs) to track quality performance and identify areas for improvement.
- Manage a team of Quality Analysts and provide guidance on quality control methodologies and best practices.
- Collaborate with cross-functional teams to identify and address potential quality issues and develop risk management strategies.
- Establish and maintain a supplier quality assurance program to ensure the quality of raw materials and components.
- Conduct internal audits to assess compliance with quality standards and recommend corrective actions.
Frequently Asked Questions (FAQ’s) For Director of Quality
What are the key responsibilities of a Director of Quality?
The Director of Quality is responsible for developing and implementing quality management systems, improving product quality, reducing customer complaints, and enhancing operational efficiency.
What qualifications are required to become a Director of Quality?
Typically, a Master’s Degree in Quality Management or a related field is required, along with several years of experience in quality management.
What are the career prospects for Directors of Quality?
Directors of Quality can advance to senior leadership positions within their organizations, such as Vice President of Quality or Chief Quality Officer.
What are the challenges faced by Directors of Quality?
Directors of Quality face challenges such as keeping up with evolving industry standards, managing diverse quality teams, and balancing the need for quality with cost and time constraints.
What skills are essential for Directors of Quality?
Essential skills for Directors of Quality include strong leadership, communication, and analytical abilities, as well as expertise in quality management principles and methodologies.
What is the salary range for Directors of Quality?
The salary range for Directors of Quality varies depending on experience, industry, and location, but typically falls between $100,000 and $150,000 per year.