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Mars Price
Director of Student Financial Aid
Summary
Highly accomplished and experienced Director of Student Financial Aid with over 10 years of expertise in all aspects of financial aid administration, including policy development, compliance management, software implementation, and budget oversight. Proven ability to lead and motivate teams, develop innovative solutions, and provide exceptional customer service to students and families. Demonstrated commitment to promoting access and affordability in higher education.
Education
Master’s degree in Education or Business
May 2016
Skills
- Financial Aid Administration
- Federal and State Financial Aid Regulations
- Student Aid Software
- Financial Aid Audit and Compliance
- Customer Service and Communication
- Team Leadership and Management
Work Experience
Director of Student Financial Aid
- Collaborated with admissions, academic advising, and other campus departments to ensure a seamless financial aid experience for students.
- Established and maintained relationships with community organizations and local businesses to provide financial aid resources to underserved students.
- Developed and delivered financial literacy workshops to students and families, empowering them to make informed decisions about their financial future.
- Conducted financial aid audits and reviews to ensure accuracy and compliance with federal and state regulations.
Director of Student Financial Aid
- Led the implementation of a new financial aid software system, resulting in a 20% reduction in processing time and a 15% increase in accuracy.
- Developed and implemented a comprehensive financial aid policy manual that streamlined processes and ensured compliance with regulatory requirements.
- Managed a team of financial aid counselors, providing guidance and support to students and families on financial aid matters.
- Negotiated with financial institutions to secure favorable loan terms and interest rates for students.
Accomplishments
- Developed and implemented a new financial aid software system, streamlining processes and reducing processing time by 25%
- Led a team in developing a comprehensive financial aid training program for staff, resulting in a 30% increase in customer satisfaction
- Negotiated with lenders to secure favorable loan terms for students, saving an average of $1,000 per student
- Established partnerships with local banks and credit unions to offer financial literacy workshops to students
- Developed a financial aid mobile app for students, providing easy access to account information and support
Awards
- NASFAA Region III Excellence Award for Outstanding State Student Financial Aid Administrator
- American Council on Education Fellow
- National Association of Student Financial Aid Administrators (NASFAA) Leadership Award
- Outstanding Student Loan Management Award
Certificates
- National Association of Student Financial Aid Administrators (NASFAA) Member
- Certified Financial Aid Administrator (CFA)
- Graduate Certificate in Student Financial Aid
- American Council on Education (ACE) Credentialed Higher Education Administrator
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How To Write Resume For Director of Student Financial Aid
- Highlight your experience in financial aid administration, including the specific software systems you have worked with.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact on the institution.
- Demonstrate your leadership and management skills by describing your experience in leading and motivating teams.
- Emphasize your commitment to student success and access to higher education.
- Review your resume carefully for any errors, such as typos or inconsistencies in formatting.
Essential Experience Highlights for a Strong Director of Student Financial Aid Resume
- Lead and manage the financial aid office, including a team of financial aid counselors
- Develop, implement, and interpret financial aid policies and procedures to ensure compliance with federal and state regulations
- Manage the financial aid budget and negotiate with financial institutions to secure favorable loan terms for students
- Develop and deliver financial literacy workshops to empower students and families to make informed financial decisions
- Collaborate with other campus departments, such as admissions, academic advising, and the registrar, to ensure a seamless financial aid experience for students
Frequently Asked Questions (FAQ’s) For Director of Student Financial Aid
What are the key responsibilities of a Director of Student Financial Aid?
The key responsibilities of a Director of Student Financial Aid include developing and implementing financial aid policies and procedures, managing the financial aid budget, negotiating with financial institutions to secure favorable loan terms for students, developing and delivering financial literacy workshops, and collaborating with other campus departments to ensure a seamless financial aid experience for students.
What are the qualifications for a Director of Student Financial Aid?
The qualifications for a Director of Student Financial Aid typically include a master’s degree in Education or Business, as well as several years of experience in financial aid administration.
What are the challenges facing Directors of Student Financial Aid?
The challenges facing Directors of Student Financial Aid include the increasing cost of higher education, the complexity of financial aid regulations, and the need to ensure that students have access to affordable and sustainable financial aid options.
What are the trends in student financial aid?
The trends in student financial aid include the increasing use of data analytics to identify and support students with financial need, the development of new and innovative financial aid programs, and the growing emphasis on financial literacy.
What are the best practices for student financial aid administration?
The best practices for student financial aid administration include developing a comprehensive financial aid policy manual, streamlining processes to improve efficiency, and providing excellent customer service to students and families.
What are the resources available to Directors of Student Financial Aid?
The resources available to Directors of Student Financial Aid include professional organizations, such as the National Association of Student Financial Aid Administrators (NASFAA), as well as a variety of online resources, such as the Federal Student Aid website.