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Marcus Morris
E-Business Project Manager
Summary
Highly accomplished E-Business Project Manager with a proven track record of success in managing complex e-commerce projects. Expertise in e-commerce platform management, project lifecycle management, digital marketing analytics, user experience design, agile development methodologies, and e-commerce order fulfillment. Proven ability to lead cross-functional teams, develop and implement e-business strategies, and deliver successful e-commerce solutions that drive business growth.
Key achievements include a 20% increase in online revenue, a successful online marketing campaign generating over $1 million in sales, a 30% increase in website traffic, and a 25% increase in customer engagement.
Education
Master of Science in Electronic Business
December 2016
Skills
- E-commerce Platform Management
- Project Lifecycle Management
- Digital Marketing Analytics
- User Experience Design
- Agile Development Methodologies
- E-commerce Order Fulfillment
Work Experience
E-Business Project Manager
- Led a crossfunctional team to develop and launch a new ecommerce website, resulting in a 30% increase in website traffic.
- Managed the development and implementation of a new mobile app, increasing customer engagement by 25%.
- Developed and implemented an ecommerce analytics dashboard, providing insights into customer behavior and improving conversion rates.
- Managed the budget and resources for multiple ebusiness projects, ensuring timely and costeffective delivery.
E-Business Project Manager
- Managed endtoend implementation of a new ecommerce platform, resulting in a 20% increase in online revenue.
- Led a team of developers and marketers to launch a successful online marketing campaign, generating over $1 million in sales.
- Developed and implemented an ebusiness strategy that aligned with the companys overall business objectives.
- Managed the implementation of a new customer relationship management (CRM) system, improving customer satisfaction by 15%.
Accomplishments
- Challenge Led the implementation of a complex ecommerce platform for a major retailer. Action Collaborated with crossfunctional teams to design and deploy a scalable and userfriendly solution. Result Increased online sales by 25% within the first year.
- Challenge Managed the migration of a legacy ecommerce system to a cloudbased platform for a global manufacturer. Action Developed a comprehensive migration plan, executed the transition with minimal downtime, and ensured seamless integration with existing systems. Result Improved system performance by 30% and reduced infrastructure costs by 20%.
- Challenge Implemented a new analytics dashboard for an ecommerce company to track key performance indicators. Action Collaborated with data analysts to design and develop a customized dashboard, providing realtime insights into customer behavior and market trends. Result Increased datadriven decisionmaking, leading to a 15% increase in conversion rates.
- Challenge Optimized the mobile ecommerce experience for a leading fashion retailer. Action Conducted user research, analyzed data, and implemented design improvements to enhance the mobile checkout process. Result Improved mobile conversion rates by 18% and increased customer satisfaction scores.
- Challenge Led the development of a personalized product recommendation engine for a subscription box service. Action Collaborated with engineers and data scientists to design and train an AI model, integrating it into the user experience. Result Increased subscriber engagement by 20% and reduced product returns.
Awards
- PMI PME (Project Management Excellence) Award for outstanding contributions to the EBusiness project management field
- EPMA (EProject Management Association) Pinnacle Award for innovative EBusiness project management solutions
- SCMP (Supply Chain Management Professionals) Award for Excellence in EBusiness Project Supply Chain Management
- ECommerce Innovation Award for the development of a highly successful online marketplace
Certificates
- Google Analytics Individual Qualification
- Shopify eCommerce Certified Associate
- Certified E-commerce Professional (CEP)
- Magento Certified Solution Specialist
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How To Write Resume For E-Business Project Manager
- Highlight your relevant skills and experience. Make sure your resume clearly shows that you have the skills and experience that employers are looking for in an E-Business Project Manager.
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Essential Experience Highlights for a Strong E-Business Project Manager Resume
- Manage the end-to-end implementation of e-commerce platforms, including planning, development, testing, and launch.
- Lead cross-functional teams to develop and execute e-business strategies.
- Develop and implement digital marketing campaigns to drive traffic and conversions.
- Analyze customer data and behavior to identify opportunities for improvement.
- Manage e-commerce budgets and resources to ensure timely and cost-effective delivery of projects.
- Stay up-to-date on the latest e-commerce trends and technologies.
- Collaborate with other departments, such as marketing, sales, and customer service, to ensure a seamless customer experience.
Frequently Asked Questions (FAQ’s) For E-Business Project Manager
What is an E-Business Project Manager?
An E-Business Project Manager is responsible for managing the development and implementation of e-commerce solutions. They work with cross-functional teams to develop and execute e-business strategies, manage e-commerce budgets and resources, and ensure the successful launch and operation of e-commerce platforms.
What are the key skills and experience required for an E-Business Project Manager?
The key skills and experience required for an E-Business Project Manager include e-commerce platform management, project lifecycle management, digital marketing analytics, user experience design, agile development methodologies, and e-commerce order fulfillment.
What are the career prospects for an E-Business Project Manager?
The career prospects for an E-Business Project Manager are excellent. As the e-commerce industry continues to grow, the demand for qualified E-Business Project Managers will continue to increase.
What is the average salary for an E-Business Project Manager?
The average salary for an E-Business Project Manager in the United States is $105,000 per year.
What are the benefits of working as an E-Business Project Manager?
The benefits of working as an E-Business Project Manager include a competitive salary, challenging and rewarding work, and the opportunity to make a significant impact on the success of an organization.
What are the challenges of working as an E-Business Project Manager?
The challenges of working as an E-Business Project Manager include the need to stay up-to-date on the latest e-commerce trends and technologies, the need to manage complex projects with multiple stakeholders, and the need to deliver results within tight deadlines.
What is the future of E-Business Project Management?
The future of E-Business Project Management is bright. As the e-commerce industry continues to grow, the demand for qualified E-Business Project Managers will continue to increase. E-Business Project Managers will play a key role in the development and implementation of new e-commerce solutions that will help businesses to succeed in the digital age.