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Jessica Miller
Field Property Loss Specialist
Summary
Highly skilled and experienced Field Property Loss Specialist with a proven track record of success in investigating and assessing property damage, business interruption losses, and liability claims. Proficient in Xactimate software and other industry-standard tools. Possess excellent negotiation skills and a deep understanding of insurance policies and procedures. Committed to providing exceptional customer service and ensuring policyholders receive fair and equitable settlements.
Education
Bachelor’s degree in Business Administration
January 2015
Skills
- Xactimate Software Proficiency
- Property Loss Estimating
- Insurance Claim Negotiation
- Property Damage Assessment
- Construction Knowledge
- Building Code Interpretation
Work Experience
Field Property Loss Specialist
- Developed and implemented loss prevention strategies for clients
- Managed a team of field adjusters, providing training and guidance
- Utilized industrystandard software and databases to process claims
- Stayed uptodate on industry regulations and best practices
Field Property Loss Specialist
- Investigated and assessed property damage, business interruption losses, and liability claims
- Prepared detailed loss reports, including estimates of repair or replacement costs
- Negotiated settlements with insurance companies on behalf of policyholders
- Assisted policyholders in navigating the claims process, providing guidance and support
Accomplishments
- Successfully negotiated and settled a complex property loss involving a multimillion dollar fire loss, resulting in a significant cost savings for the insurance carrier
- Developed a comprehensive training program for new field property loss specialists, enhancing their technical skills and industry knowledge
- Implemented a new digital claims platform, streamlining the claims process and improving communication with policyholders
- Collaborated with legal counsel to resolve complex coverage disputes, protecting clients interests and ensuring fair settlements
- Led a team of field property loss specialists in responding to a major hurricane, ensuring timely and efficient claims handling for affected policyholders
Awards
- ACE Property Loss Specialist of the Year Award for outstanding achievements in property loss adjusting
- Received the Xactimate User Certification for proficiency in using the industryleading estimating software
- Recognized for exceptional customer service skills, consistently exceeding client expectations and building strong relationships
- Honored with the CPCU (Chartered Property Casualty Underwriter) designation, demonstrating a deep understanding of insurance principles
Certificates
- Certified Property Loss Adjuster (CPLA)
- Associate in Loss Adjusting (ALA)
- Certified Insurance Claims Professional (CIC)
- Certified Professional in Insurance (CPI)
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How To Write Resume For Field Property Loss Specialist
- Highlight your expertise in Xactimate software and other industry-specific tools.
- Quantify your accomplishments whenever possible, using specific numbers and metrics to demonstrate your impact
- Tailor your resume to the specific requirements of each job you apply for, highlighting the skills and experience that are most relevant.
- Proofread your resume carefully for any errors before submitting it.
Essential Experience Highlights for a Strong Field Property Loss Specialist Resume
- Investigate and assess property damage, business interruption losses, and liability claims
- Prepare detailed loss reports, including estimates of repair or replacement costs
- Negotiate settlements with insurance companies on behalf of policyholders
- Assist policyholders in navigating the claims process, providing guidance and support
- Develop and implement loss prevention strategies for clients
- Manage a team of field adjusters, providing training and guidance
- Stay up-to-date on industry regulations and best practices
Frequently Asked Questions (FAQ’s) For Field Property Loss Specialist
What are the key skills required to be a successful Field Property Loss Specialist?
The key skills required to be a successful Field Property Loss Specialist include: Xactimate software proficiency, property loss estimating, insurance claim negotiation, property damage assessment, construction knowledge, building code interpretation, and excellent communication and interpersonal skills.
What is the career outlook for Field Property Loss Specialists?
The career outlook for Field Property Loss Specialists is expected to be good over the next few years. As the number of natural disasters and other events that can cause property damage increases, the demand for qualified Field Property Loss Specialists is expected to grow.
What are the earning prospects for Field Property Loss Specialists?
The earning prospects for Field Property Loss Specialists vary depending on experience, location, and company size. According to the U.S. Bureau of Labor Statistics, the median annual salary for insurance adjusters, appraisers, and examiners was $69,040 in May 2021.
What are the educational requirements for becoming a Field Property Loss Specialist?
Most Field Property Loss Specialists have a bachelor’s degree in business administration, insurance, or a related field. Some employers may also require certification or experience in the insurance industry.
What are the typical job duties of a Field Property Loss Specialist?
The typical job duties of a Field Property Loss Specialist include: investigating and assessing property damage, preparing loss reports, negotiating settlements with insurance companies, assisting policyholders in navigating the claims process, developing and implementing loss prevention strategies, and managing a team of field adjusters.
What are the advancement opportunities for Field Property Loss Specialists?
With experience, Field Property Loss Specialists can advance to positions such as senior adjuster, claims manager, or independent adjuster. Some Field Property Loss Specialists may also start their own businesses.