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Lonnie Torres
Field Reimbursement Manager
Summary
Highly accomplished Field Reimbursement Manager with over 10 years of experience in the healthcare industry. Proven ability to manage and lead teams, develop and implement efficient expense reporting systems, negotiate favorable reimbursement rates, and establish strong relationships with key stakeholders. Consistently exceeded performance targets and achieved customer satisfaction ratings of 95% or higher.
Key areas of expertise include:
- Medical Billing and Coding
- Insurance Verification and Processing
- Patient and Provider Communications
- Reimbursement Management and Analysis
- Denial Management and Appeals
- Payer Contract Negotiations
Seeking a challenging role where I can leverage my skills and experience to drive operational efficiency and improve financial performance.
Education
Bachelor’s Degree
June 2017
Skills
- Medical Billing and Coding
- Insurance Verification and Processing
- Patient and Provider Communications
- Reimbursement Management and Analysis
- Denial Management and Appeals
- Payer Contract Negotiations
Work Experience
Field Reimbursement Manager
- Consistently met or exceeded performance targets, achieving a customer satisfaction rating of 95% or higher.
- Developed and delivered training programs to educate field staff on expense reporting policies and procedures.
- Collaborated with crossfunctional teams to ensure alignment and support of reimbursement initiatives.
- Led the implementation of a new electronic expense reporting system, reducing manual data entry and improving accuracy.
Field Reimbursement Manager
- Managed a team of 5 reimbursement analysts, providing guidance and support in the processing of field expenses.
- Developed and implemented a new expense reporting system, reducing processing time by 20%.
- Negotiated and secured favorable reimbursement rates with over 20 vendors, saving the company an estimated $500,000 annually.
- Established and maintained strong working relationships with key stakeholders, including sales, finance, and operations.
Accomplishments
- Developed and implemented a centralized reimbursement system that streamlined operations, improved compliance, and reduced errors by 25%.
- Negotiated advantageous reimbursement rates with vendors, resulting in annual savings of over $100,000.
- Created a training program for field staff on reimbursement best practices, reducing compliance issues by 10%.
- Led a project to automate the invoice reconciliation process, reducing processing time by 40%.
- Implemented a realtime expense tracking system that provided managers with visibility into employee expenses and facilitated timely reimbursements.
Awards
- Recognized for outstanding performance in optimizing field reimbursement processes, resulting in 15% operational cost savings.
- Received the Field Reimbursement Manager of the Year award for exceptional contributions to improving reimbursement efficiency.
- Recognized for implementing a data analytics tool that provided insights into reimbursement trends and identified areas for improvement.
- Received the Excellence in Reimbursement Innovation award for developing a mobile app that simplified the reimbursement process for field technicians.
Certificates
- Certified Professional Coder (CPC)
- Certified Coding Associate (CCA)
- Certified Medical Reimbursement Specialist (CMRS)
- Certified Revenue Cycle Representative (CRCR)
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How To Write Resume For Field Reimbursement Manager
Quantify your accomplishments.
When describing your experience, use specific numbers and metrics to demonstrate the impact of your work.Highlight your leadership and management skills.
If you have experience leading or managing a team, be sure to emphasize this in your resume.Tailor your resume to the job you’re applying for.
Take the time to read the job description and identify the skills and experience that the employer is looking for.Proofread your resume carefully.
Before you submit your resume, make sure to proofread it carefully for any errors in grammar or spelling.
Essential Experience Highlights for a Strong Field Reimbursement Manager Resume
- Managed a team of 5 reimbursement analysts, providing guidance and support in the processing of field expenses..
- Developed and implemented a new expense reporting system, reducing processing time by 20%..
- Negotiated and secured favorable reimbursement rates with over 20 vendors, saving the company an estimated $500,000 annually..
- Established and maintained strong working relationships with key stakeholders, including sales, finance, and operations..
- Consistently met or exceeded performance targets, achieving a customer satisfaction rating of 95% or higher..
- Developed and delivered training programs to educate field staff on expense reporting policies and procedures..
- Collaborated with crossfunctional teams to ensure alignment and support of reimbursement initiatives..
- Led the implementation of a new electronic expense reporting system, reducing manual data entry and improving accuracy.
Frequently Asked Questions (FAQ’s) For Field Reimbursement Manager
What is the average salary for a Field Reimbursement Manager?
The average salary for a Field Reimbursement Manager in the United States is $95,000, according to Salary.com.
What are the job prospects for Field Reimbursement Managers?
The job outlook for Field Reimbursement Managers is expected to grow 7% over the next ten years, according to the U.S. Bureau of Labor Statistics.
What are the educational requirements for becoming a Field Reimbursement Manager?
Most Field Reimbursement Managers have a Bachelor’s degree in business, healthcare, or a related field.
What are the key skills required for a Field Reimbursement Manager?
Key skills for a Field Reimbursement Manager include medical billing and coding, insurance verification and processing, patient and provider communications, reimbursement management and analysis, denial management and appeals, and payer contract negotiations.
What are the day-to-day responsibilities of a Field Reimbursement Manager?
Day-to-day responsibilities of a Field Reimbursement Manager include managing a team of reimbursement analysts, developing and implementing expense reporting systems, negotiating and securing favorable reimbursement rates, establishing and maintaining strong working relationships with key stakeholders, and consistently meeting or exceeding performance targets.
What are the challenges of working as a Field Reimbursement Manager?
Challenges of working as a Field Reimbursement Manager include managing a large volume of claims, dealing with complex regulations, and negotiating with insurance companies.
What are the rewards of working as a Field Reimbursement Manager?
Rewards of working as a Field Reimbursement Manager include helping patients get the care they need, improving the financial performance of healthcare organizations, and making a difference in the lives of others.