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Alton Howard
Food Order Expediter
Summary
Skilled Food Order Expediter with over 5 years of experience in fast-paced restaurant environments. Proven ability to process and prioritize over 100 orders per hour, ensuring accuracy and timeliness. Demonstrated expertise in menu knowledge, inventory management, and kitchen coordination. Exceptional customer service skills and ability to handle inquiries and resolve discrepancies professionally and effectively. Seeking to leverage my expertise in a challenging and growth-oriented role as a Food Order Expediter.
Education
Associate’s Degree in Culinary Arts
September 2015
Skills
- Food Order Expediting
- Order Entry and Management
- Order Fulfillment
- Menu Knowledge
- Inventory Management
- Kitchen Coordination
Work Experience
Food Order Expediter
- Handled customer inquiries and resolved order discrepancies professionally and effectively.
- Monitored and maintained kitchen inventory, providing timely restock notifications.
- Coordinated with delivery drivers to ensure timely and accurate order fulfillment.
- Provided exceptional customer service, exceeding guest expectations.
Food Order Expediter
- Processed and prioritized over 100 orders per hour, ensuring accuracy and timeliness.
- Maintained a clean and organized work area, adhering to health and safety regulations.
- Collaborated with kitchen and service staff to ensure food orders were prepared and served promptly.
- Utilized pointofsale systems to efficiently take and process orders.
Accomplishments
- Optimized order fulfillment processes by implementing a new workflow that reduced order preparation time by 15%.
- Improved communication with kitchen staff by establishing a dedicated communication channel, resulting in a 10% increase in order accuracy.
- Trained and mentored a team of order expediters, enhancing their skills and fostering a positive work environment.
- Developed and implemented a system to track order status and expedite orders based on priority, reducing customer wait times by 7%.
- Collaborated with kitchen staff to identify and resolve bottlenecks in the order preparation process, leading to a 5% increase in order fulfillment capacity.
Awards
- Received the Top Performer Award for consistently exceeding performance expectations in order accuracy and customer satisfaction.
- Recognized as Employee of the Quarter for exceptional customer service and consistently delivering errorfree orders.
- Honored with the Team Leader Award for effectively coordinating the order expediting team during peak hours.
- Recipient of the Operational Excellence Award for streamlining order processing procedures and improving overall restaurant efficiency.
Certificates
- Certified Logistics Professional (CLP)
- Certified Supply Chain Professional (CSCP)
- Certified Production and Inventory Management (CPIM)
- Certified Warehouse Manager (CWM)
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How To Write Resume For Food Order Expediter
- Highlight your experience in a fast-paced restaurant environment.
- Quantify your accomplishments whenever possible.
- Showcase your knowledge of menu items and inventory management.
- Emphasize your customer service skills and ability to resolve discrepancies.
- Tailor your resume to the specific requirements of the job description.
Essential Experience Highlights for a Strong Food Order Expediter Resume
- Processed and prioritized over 100 orders per hour, ensuring accuracy and timeliness.
- Maintained a clean and organized work area, adhering to health and safety regulations.
- Collaborated with kitchen and service staff to ensure food orders were prepared and served promptly.
- Utilized point-of-sale systems to efficiently take and process orders.
- Handled customer inquiries and resolved order discrepancies professionally and effectively.
- Monitored and maintained kitchen inventory, providing timely restock notifications.
- Coordinated with delivery drivers to ensure timely and accurate order fulfillment.
Frequently Asked Questions (FAQ’s) For Food Order Expediter
What are the key responsibilities of a Food Order Expediter?
The key responsibilities of a Food Order Expediter include processing and prioritizing orders, ensuring accuracy and timeliness, maintaining a clean and organized work area, collaborating with kitchen and service staff, handling customer inquiries, monitoring and maintaining kitchen inventory, and coordinating with delivery drivers.
What skills are required to be a successful Food Order Expediter?
Successful Food Order Expediters typically possess excellent communication and interpersonal skills, the ability to work well in a fast-paced environment, strong organizational skills, and a good understanding of food preparation and inventory management.
What is the average salary for a Food Order Expediter?
The average salary for a Food Order Expediter in the United States is around $12-$15 per hour.
What are the career prospects for Food Order Expediters?
Food Order Expediters with experience and a strong track record can advance to supervisory or management positions within the food service industry.
What are the challenges of being a Food Order Expediter?
The challenges of being a Food Order Expediter include working in a fast-paced environment, dealing with demanding customers, and ensuring accuracy and timeliness in a high-volume setting.
What are the rewards of being a Food Order Expediter?
The rewards of being a Food Order Expediter include the satisfaction of providing excellent customer service, the opportunity to work in a team environment, and the potential for career advancement.