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Canyon Perry
Freight Agent
Summary
Highly experienced and skilled Freight Agent with over 20 years in the logistics industry. Proven ability to manage daily freight operations for multiple clients, including booking, tracking, and billing. Expertise in negotiating and securing competitive freight rates with carriers, saving clients significant costs. Excellent customer service skills with a proven track record of resolving inquiries and ensuring client satisfaction. In-depth knowledge of industry trends and regulations, ensuring compliance with best practices. Utilize advanced freight management software to optimize shipping efficiency and reduce costs. Experience managing a team of freight agents, providing training and support. Developed and implemented a new freight auditing process, reducing errors by 25%.
Education
Bachelor’s degree
March 2015
Skills
- Air Waybill (AWB) Management
- Bill of Lading (BOL) Preparation
- Carrier Management
- Classification and Coding
- Compliance Management
- Container Loading and Unloading
Work Experience
Freight Agent
- Utilized advanced freight management software to optimize shipping efficiency and reduce costs
- Collaborated with logistics providers to ensure timely and costeffective delivery of goods
- Managed a team of 5 freight agents, providing training and support
- Developed and implemented a new freight auditing process, reducing errors by 25%
Freight Agent
- Managed daily freight operations for over 20 clients, including booking, tracking, and billing
- Negotiated and secured competitive freight rates with carriers, saving clients an average of 15%
- Provided exceptional customer service, resolving inquiries and ensuring client satisfaction
- Monitored industry trends and regulations to stay uptodate on freight best practices
Accomplishments
- Developed and implemented a new freight management system, resulting in a 25% reduction in operating costs.
- Led a team of freight agents in coordinating the transportation of over 100,000 shipments per year.
- Negotiated and secured favorable shipping rates with multiple carriers, saving the company over $500,000 annually.
- Optimized freight routing and consolidation strategies to reduce transit times and improve delivery accuracy.
- Developed and implemented training programs for new and existing freight agents.
Awards
- Freight Agent of the Year Award, presented by [Organization Name]
- Top 10 Freight Agents in the Nation Award, recognized by [Publication Name]
- Excellence in Customer Service Award, presented by [Client Name]
- Employee of the Month award, [Company Name]
Certificates
- Certified Customs Specialist (CCS)
- Certified International Freight Forwarder (CIFF)
- Certified Logistics Associate (CLA)
- Certified Supply Chain Professional (CSCP)
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How To Write Resume For Freight Agent
- Highlight your experience and skills in managing freight operations, including booking, tracking, and billing.
- Quantify your accomplishments whenever possible, such as the average savings you secured for clients.
- Showcase your customer service skills and ability to resolve inquiries effectively.
- Emphasize your knowledge of industry trends and regulations, and any certifications or training you have completed.
- Demonstrate your proficiency in using freight management software and other relevant tools.
Essential Experience Highlights for a Strong Freight Agent Resume
- Managed daily freight operations for over 20 clients, including booking, tracking, and billing
- Negotiated and secured competitive freight rates with carriers, saving clients an average of 15%
- Provided exceptional customer service, resolving inquiries and ensuring client satisfaction
- Monitored industry trends and regulations to stay up-to-date on freight best practices
- Utilized advanced freight management software to optimize shipping efficiency and reduce costs
- Collaborated with logistics providers to ensure timely and cost-effective delivery of goods
- Managed a team of 5 freight agents, providing training and support, and Developed and implemented a new freight auditing process, reducing errors by 25%
Frequently Asked Questions (FAQ’s) For Freight Agent
What are the key responsibilities of a Freight Agent?
Freight Agents are responsible for managing all aspects of freight transportation, including booking, tracking, and billing. They also negotiate with carriers to secure competitive rates, provide customer service, and stay up-to-date on industry trends and regulations.
What are the qualifications required to become a Freight Agent?
A Freight Agent typically requires a high school diploma or equivalent, although some employers may prefer candidates with a Bachelor’s degree in logistics or a related field.
What are the career prospects for Freight Agents?
Freight Agents can advance their careers by becoming logistics managers, transportation managers, or even starting their own freight brokerage businesses.
What are the challenges faced by Freight Agents?
Freight Agents face challenges such as managing multiple clients, negotiating with carriers, and staying up-to-date on industry trends and regulations.
What are the key skills required to be a successful Freight Agent?
Successful Freight Agents possess excellent communication and interpersonal skills, as well as strong analytical and problem-solving abilities.
What is the average salary for a Freight Agent?
The average salary for a Freight Agent in the United States is around $50,000 per year.