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Erick George
Freight Representative
Summary
Highly accomplished Freight Representative with over 7 years of experience in freight management, logistics, and supply chain optimization. Demonstrated ability to negotiate competitive freight rates, manage large-scale shipments, and develop comprehensive freight audit programs. Proven track record of reducing transportation costs, recovering shipping overcharges, and improving supply chain efficiency. Proficient in industry-standard freight management software and skilled in building strong relationships with carriers and logistics providers.
Expertise in:
- Negotiation and Rate Management
- Shipment Management and Logistics Optimization
- Freight Audit and Overcharge Recovery
- Carrier and Logistics Provider Management
Seeking a challenging role where I can leverage my skills and experience to drive operational excellence and deliver cost-effective freight solutions.
Education
Bachelor’s Degree in Supply Chain Management
January 2018
Skills
- Negotiation
- Communication
- Customer Service
- Transportation Management
- Logistics
- Supply Chain Management
Work Experience
Freight Representative
- Utilized industrystandard freight management software to track shipments, generate reports, and manage customer accounts.
- Provided excellent customer service, resolving freightrelated inquiries and addressing customer concerns.
- Developed strong relationships with key carriers and logistics providers, ensuring reliable and costeffective transportation solutions.
- Managed a team of freight coordinators, providing guidance and support on shipping operations.
Freight Representative
- Negotiated and secured competitive freight rates with carriers, resulting in a 15% reduction in transportation costs.
- Managed a portfolio of over 500 active shipments, ensuring timely and efficient delivery of goods.
- Collaborated with logistics providers to optimize shipping routes and reduce transit times.
- Developed and implemented a comprehensive freight audit program, resulting in the recovery of over $20,000 in shipping overcharges.
Accomplishments
- Developed and implemented a new pricing strategy that resulted in a 10% increase in revenue
- Negotiated a contract with a major client that increased freight volume by 20%
- Implemented a new tracking system that improved customer communication and reduced complaints by 30%
- Developed a new sales pipeline that increased qualified leads by 15%
- Successfully resolved a major customer issue that prevented a loss of business
Awards
- National Association of Freight and Transportation Professionals (NAF&TP) Award for Excellence in Supply Chain Management
- Top Freight Representative Award from the American Trucking Associations (ATA)
- Received the Presidents Award for exceptional customer service and sales growth
- Recognized for the ability to effectively manage multiple accounts and maintain strong relationships with clients
Certificates
- Certified Freight Broker (CFB)
- Certified Transportation Broker (CTB)
- Certified Logistics Associate (CLA)
- Certified Supply Chain Professional (CSCP)
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How To Write Resume For Freight Representative
Highlight your negotiation and rate management skills.
Freight representatives play a crucial role in securing competitive shipping rates. Quantify your accomplishments in this area by providing specific examples and results.Emphasize your ability to manage complex supply chains.
Discuss your experience in coordinating and managing large-scale shipments, including any challenges you have overcome and improvements you have implemented.Showcase your understanding of freight audit and overcharge recovery.
Explain your approach to freight auditing, including the methods you use to identify and recover overcharges. Provide examples of successful recoveries you have made.Demonstrate your proficiency in freight management software.
List the specific software programs you are proficient in and describe how you have used them to optimize freight operations.Network and Attend Industry Events.
Connect with industry professionals at conferences and trade shows to learn about the latest trends.
Essential Experience Highlights for a Strong Freight Representative Resume
- Negotiated and secured competitive freight rates with carriers, resulting in a 15% reduction in transportation costs.
- Managed a portfolio of over 500 active shipments, ensuring timely and efficient delivery of goods.
- Collaborated with logistics providers to optimize shipping routes and reduce transit times.
- Developed and implemented a comprehensive freight audit program, resulting in the recovery of over $20,000 in shipping overcharges.
- Utilized industry-standard freight management software to track shipments, generate reports, and manage customer accounts.
- Provided excellent customer service, resolving freight-related inquiries and addressing customer concerns.
- Developed strong relationships with key carriers and logistics providers, ensuring reliable and cost-effective transportation solutions.
Frequently Asked Questions (FAQ’s) For Freight Representative
What are the key responsibilities of a Freight Representative?
Freight Representatives are responsible for negotiating and securing competitive freight rates, managing shipments to ensure timely delivery, collaborating with logistics providers to optimize shipping routes, conducting freight audits to recover overcharges, utilizing freight management software to track shipments and manage customer accounts, providing excellent customer service, and developing strong relationships with carriers and logistics providers.
What are the educational requirements for a Freight Representative?
Freight Representatives typically hold a Bachelor’s Degree in Supply Chain Management, Logistics, or a related field.
What are the soft skills required for a successful Freight Representative?
Successful Freight Representatives possess excellent negotiation, communication, and customer service skills. They are also highly organized, detail-oriented, and have a strong understanding of logistics and supply chain management.
What are the career growth opportunities for a Freight Representative?
Freight Representatives can advance their careers by moving into management roles, such as Freight Manager or Logistics Manager. They can also specialize in specific areas, such as international shipping or hazardous materials transportation.
What is the job outlook for Freight Representatives?
The job outlook for Freight Representatives is expected to grow faster than average in the coming years. This growth is driven by the increasing demand for freight transportation services due to globalization and e-commerce.
How can I improve my resume for a Freight Representative position?
To improve your resume for a Freight Representative position, highlight your negotiation and rate management skills, emphasize your ability to manage complex supply chains, showcase your understanding of freight audit and overcharge recovery, demonstrate your proficiency in freight management software, and network and attend industry events.
What are the top companies that hire Freight Representatives?
Top companies that hire Freight Representatives include FedEx, UPS, DHL, and C.H. Robinson.
What is the average salary for a Freight Representative?
The average salary for a Freight Representative in the United States is around $60,000 per year.