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Wendell Myers
Funeral Pre-Need Consultant
Summary
Highly accomplished and results-driven Funeral Pre-Need Consultant with a proven track record of success in generating leads, converting consultations into contracts, and building strong customer relationships. Possesses a deep understanding of the death care industry and a commitment to providing compassionate and personalized service to families during their time of need.
Education
Associate of Science in Funeral Services
June 2016
Skills
- Funeral Pre-Need Planning and Consultation
- Sales and Marketing
- Customer Relationship Management
- Death Care Industry Knowledge
- Grief Counseling and Support
- Financial Planning and Budgeting
Work Experience
Funeral Pre-Need Consultant
- Negotiated and closed contracts with clients, ensuring compliance with legal and ethical guidelines.
- Maintained accurate and confidential client records, including contracts, payments, and personal information.
- Provided exceptional customer service, building strong relationships with clients and their families.
- Collaborated with other funeral professionals to provide comprehensive services to families.
Funeral Pre-Need Consultant
- Proactively contacted and qualified leads through phone, email, and inperson meetings, converting 75% of consultations into preneed contracts.
- Developed and implemented effective marketing campaigns to generate leads and increase brand awareness, resulting in a 20% increase in sales leads.
- Collaborated with funeral directors to create and deliver personalized preneed plans that met the unique needs of individuals.
- Educated prospective clients on the benefits of preneed planning, including financial savings, emotional peace of mind, and legacy building.
Accomplishments
- Developed and implemented a comprehensive preneed planning program, resulting in a 20% increase in prearranged funeral contracts.
- Created a personalized and empathetic approach to preneed planning, ensuring clients wishes are respected and understood.
- Implemented a digital preplanning platform, streamlining the process and enhancing convenience for clients.
- Effectively managed a portfolio of over 100 preneed contracts, ensuring timely execution and client satisfaction.
- Collaborated with other funeral professionals to provide comprehensive and integrated preplanning services.
Awards
- Won the Excellence in Funeral PrePlanning award, recognizing outstanding contributions to the industry.
- Received the Outstanding Funeral Service Professional award for exceptional customer service and commitment.
- Honored with the Innovative Funeral PreNeed Consultant award for developing unique and effective strategies.
- Recognized by the National Funeral Directors Association for contributions to the advancement of preneed planning.
Certificates
- National Funeral Directors Association (NFDA) Pre-Planning Consultant Certification
- Certified Funeral Service Practitioner (CFSP)
- Certified Pre-Need Consultant (CPC)
- Association for Death Education and Counseling (ADEC) Death Educator Certification
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How To Write Resume For Funeral Pre-Need Consultant
- Highlight your passion for providing support and guidance to families during their time of need.
- Showcase your sales and marketing skills by quantifying your accomplishments and providing specific examples of successful campaigns.
- Emphasize your knowledge of the death care industry and the legal and ethical considerations involved in preneed planning.
- Demonstrate your commitment to providing exceptional customer service and building strong relationships with clients.
Essential Experience Highlights for a Strong Funeral Pre-Need Consultant Resume
- Proactively contact and qualify leads through phone, email, and in-person appointments
- Develop and implement marketing campaigns to generate leads and increase brand awareness
- Collaborate with funeral directors to create and deliver personalized preneed plans
- Educate prospective clients on the benefits of preneed planning, including financial savings, emotional peace of mind, and legacy building
- Negotiate and close contracts with clients, ensuring compliance with legal and ethical guidelines
- Maintain accurate and confidential client records, including contracts, payments, and personal information
Frequently Asked Questions (FAQ’s) For Funeral Pre-Need Consultant
What are the key responsibilities of a Funeral Pre-Need Consultant?
Funeral Pre-Need Consultants are responsible for proactively contacting and qualifying leads, developing and implementing marketing campaigns, collaborating with funeral directors to create and deliver personalized preneed plans, educating prospective clients on the benefits of preneed planning, negotiating and closing contracts, and maintaining accurate and confidential client records.
What skills are required to be a successful Funeral Pre-Need Consultant?
Successful Funeral Pre-Need Consultants possess strong sales and marketing skills, a deep understanding of the death care industry, knowledge of legal and ethical considerations, and a commitment to providing compassionate and personalized service to families.
What is the average salary for a Funeral Pre-Need Consultant?
According to the U.S. Bureau of Labor Statistics, the median annual salary for funeral directors in May 2021 was $63,780. Funeral Pre-Need Consultants may earn a similar salary depending on their experience and location.
What is the job outlook for Funeral Pre-Need Consultants?
The job outlook for Funeral Pre-Need Consultants is expected to grow faster than average over the next decade due to the increasing demand for funeral services as the population ages.
What are the benefits of preneed planning?
Preneed planning offers numerous benefits, including financial savings, emotional peace of mind for loved ones, and the opportunity to create a personalized and meaningful funeral service.
How do I become a Funeral Pre-Need Consultant?
To become a Funeral Pre-Need Consultant, you typically need an associate’s degree in funeral services or a related field, as well as experience in sales and marketing.
What is the difference between a funeral director and a Funeral Pre-Need Consultant?
Funeral directors are responsible for managing the funeral arrangements and services, while Funeral Pre-Need Consultants focus on selling preneed plans and educating families about the benefits of preplanning.