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Freddy James
Head of Learning and Development
Summary
A highly accomplished and results-oriented Head of Learning and Development with over 10 years of experience in the design, implementation, and evaluation of learning and development programs. Proven track record of increasing employee engagement, reducing training costs, and improving operational efficiency through the development and delivery of innovative training solutions. Expertise in instructional design, curriculum development, training needs analysis, employee development, and training delivery. Strong understanding of learning management systems and state-of-the-art learning technologies. Passionate about creating a culture of continuous learning and development within organizations.
Education
Master’s Degree in Education
February 2018
Skills
- Instructional Design
- Learning Management Systems
- Curriculum Development
- Training Needs Analysis
- Employee Development
- Training Delivery
Work Experience
Head of Learning and Development
- Implemented a competency-based training framework that aligned with industry best practices and organizational goals.
- Utilized data analytics to track and evaluate the effectiveness of training programs and make data-driven improvements.
- Established a mentorship program to foster employee growth and development.
- Developed and facilitated leadership training programs to enhance the capabilities of high-potential employees.
Head of Learning and Development
- Led the implementation of a new LMS, resulting in a 20% increase in employee training completion rates.
- Developed and delivered customized training programs that addressed specific skill gaps and improved team performance.
- Created and managed a learning and development budget of $1 million, ensuring cost-effective delivery of training initiatives.
- Collaborated with HR and business leaders to identify and prioritize training needs across the organization.
Accomplishments
- Led the design and implementation of a blended learning program that increased employee engagement by 20% and reduced training costs by 30%.
- Developed and delivered training programs to equip employees with critical skills, resulting in a significant reduction in operational errors and increased customer satisfaction.
- Partnered with business leaders to identify and address learning and development needs, ensuring alignment with strategic goals.
- Conducted a comprehensive needs assessment to identify gaps in employee knowledge and skills, leading to the development of targeted training interventions.
- Collaborated with vendors to procure and implement stateoftheart learning technologies that enhanced the learner experience and improved training outcomes.
Awards
- Received the Excellence in Learning and Development award for developing and implementing innovative training programs that resulted in a 15% increase in employee productivity.
- Awarded the Learning and Development Leader of the Year title for spearheading the implementation of a learning management system that enhanced employee access to training and development opportunities.
- Recognized as a Top Performer in Learning and Development for consistently exceeding expectations in designing and delivering engaging training experiences.
- Honored with the Innovation in Learning Award for developing a gamified training platform that boosted employee participation and knowledge retention by 45%.
Certificates
- Certified Professional in Learning and Performance (CPLP)
- Certified Professional in Talent Development (CPTD)
- Master Certified Coach (MCC)
- Certified Training and Development Professional (CTDP)
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How To Write Resume For Head of Learning and Development
- Highlight your experience in designing and implementing blended learning programs that incorporate both online and offline elements.
- Quantify your accomplishments with specific metrics, such as increased employee engagement, reduced training costs, and improved operational efficiency.
- Showcase your skills in instructional design, curriculum development, and training delivery, and provide examples of successful training programs you have developed and implemented.
- Demonstrate your understanding of learning management systems and state-of-the-art learning technologies, and how you have used them to enhance the learner experience.
- Emphasize your ability to partner with business leaders and other stakeholders to identify learning and development needs and ensure alignment with the strategic goals of the organization.
Essential Experience Highlights for a Strong Head of Learning and Development Resume
- Lead the design, implementation, and evaluation of learning and development programs to meet the strategic goals of the organization.
- Conduct comprehensive needs assessments to identify gaps in employee knowledge and skills, and develop targeted training interventions to address those gaps.
- Develop and deliver training programs that equip employees with the critical skills and knowledge required for their roles.
- Partner with business leaders to identify learning and development needs and ensure alignment with the strategic direction of the organization.
- Collaborate with vendors to procure and implement state-of-the-art learning technologies to enhance the learner experience and improve training outcomes.
- Evaluate the effectiveness of learning and development programs and make recommendations for continuous improvement.
- Stay abreast of the latest trends and best practices in learning and development, and incorporate innovative approaches into training programs.
Frequently Asked Questions (FAQ’s) For Head of Learning and Development
What are the key responsibilities of a Head of Learning and Development?
The key responsibilities of a Head of Learning and Development include leading the design, implementation, and evaluation of learning and development programs, conducting needs assessments, developing and delivering training programs, partnering with business leaders, collaborating with vendors, and staying abreast of the latest trends and best practices in learning and development.
What are the essential skills and qualifications for a Head of Learning and Development?
The essential skills and qualifications for a Head of Learning and Development include a Master’s degree in Education or a related field, experience in instructional design, curriculum development, training needs analysis, employee development, and training delivery, as well as strong understanding of learning management systems and state-of-the-art learning technologies.
What are the career prospects for a Head of Learning and Development?
The career prospects for a Head of Learning and Development are excellent, as there is a growing demand for qualified professionals in this field. With experience, a Head of Learning and Development can advance to senior leadership positions, such as Chief Learning Officer or Vice President of Human Resources.
What are the challenges facing Heads of Learning and Development?
The challenges facing Heads of Learning and Development include keeping up with the latest trends and best practices in learning and development, creating training programs that are engaging and effective, and measuring the impact of training programs on employee performance and organizational outcomes.
What are the key trends in learning and development?
The key trends in learning and development include the use of blended learning, the adoption of mobile learning, the use of data and analytics to measure the impact of training, and the increasing importance of soft skills training.
What are the best resources for Heads of Learning and Development?
The best resources for Heads of Learning and Development include professional organizations such as the Association for Talent Development, industry publications such as Training Magazine, and online resources such as LinkedIn Learning and Coursera.
What are the top companies for Heads of Learning and Development?
The top companies for Heads of Learning and Development include Google, Amazon, Microsoft, Walmart, and Starbucks.