Are you a seasoned Headwaiter/Headwaitress seeking a new career path? Discover our professionally built Headwaiter/Headwaitress Resume Template. This time-saving tool provides a solid foundation for your job search. Simply click “Edit Resume” to customize it with your unique experiences and achievements. Customize fonts and colors to match your personal style and increase your chances of landing your dream job. Explore more Resume Templates for additional options.

Billie Cox
Headwaiter/Headwaitress
Summary
Highly motivated and experienced Headwaiter/Headwaitress with a proven track record of managing and supervising a team of servers, ensuring exceptional customer service, and maintaining a high level of dining standards. Expertise in table management, shift leadership, fine dining service, staff supervision, and menu knowledge. Possess excellent communication, interpersonal, and problem-solving skills, enabling me to effectively resolve customer inquiries and complaints and provide a positive and memorable dining experience for guests.
In my previous role at [previous employer name], I was responsible for training and mentoring new staff, managing a team of 10 servers, and maintaining a clean and organized dining area. I consistently exceeded sales targets and received positive feedback from customers, with many expressing their appreciation for the exceptional service they received.
I am passionate about the hospitality industry and am committed to providing guests with an unforgettable dining experience. I am confident that my skills and experience would be a valuable asset to any establishment.
Education
Bachelor’s degree in Hospitality Management
September 2017
Skills
- Table Management
- Shift Leadership
- Customer Service
- Fine Dining Service
- Staff Supervision
- Menu Knowledge
Work Experience
Headwaiter/Headwaitress
- Resolved customer inquiries and complaints promptly and professionally.
- Assisted in menu development and preparation, providing input on menu items and presentation.
- Worked effectively in a fastpaced and demanding environment.
- Managed reservations and seating arrangements, ensuring efficient table turnover.
Headwaiter/Headwaitress
- Prepared and trained new staff on appropriate serving techniques and ensured adherence to restaurant policies.
- Managed a team of 10 servers, providing training, guidance, and performance evaluations.
- Utilized a POS system to efficiently take orders, process payments, and manage reservations.
- Maintained a clean and organized dining area, ensuring a positive dining experience for guests.
Accomplishments
- Successfully implemented a new table management system, reducing wait times by 15% and increasing customer satisfaction.
- Trained and mentored new headwaiters, equipping them with the skills and knowledge to provide exceptional dining experiences.
- Developed and implemented a new staffing plan, resulting in a 20% reduction in labor costs while maintaining high levels of service.
- Successfully implemented a new reservation system, streamlining the booking process and reducing noshows by 10%.
- Improved guest satisfaction by 10% through personalized recommendations, upselling techniques, and prompt conflict resolution.
Awards
- Received the Headwaiter of the Year award at the Annual Restaurant Awards, recognizing exceptional service and leadership within the profession.
- Recognized with the Excellence in Customer Service award for consistently exceeding guest expectations and resolving complaints effectively.
- Received the Highest Sales Generation award for consistently exceeding targets and maximizing revenue through effective table allocation.
- Honored with the Best Team Leader award for effectively managing and motivating a team of 15 staff members.
Certificates
- ServSafe Manager Certification
- Wine Sommelier Certification
- Hospitality Management Certificate
- Bartending Certification
Career Expert Tips:
- Select the ideal resume template to showcase your professional experience effectively.
- Master the art of resume writing to highlight your unique qualifications and achievements.
- Explore expertly crafted resume samples for inspiration and best practices.
- Build your best resume for free this new year with ResumeGemini. Enjoy exclusive discounts on ATS optimized resume templates.
How To Write Resume For Headwaiter/Headwaitress
- Highlight your relevant skills and experience in your resume. Be sure to include keywords that potential employers will be looking for, such as ‘table management,’ ‘shift leadership,’ and ‘customer service.’
- Quantify your accomplishments whenever possible. For example, instead of saying ‘I managed a team of servers,’ say ‘I managed a team of 10 servers and increased sales by 15%.’
- Proofread your resume carefully before submitting it. Make sure there are no errors in grammar or spelling.
- Tailor your resume to each job you apply for. Be sure to highlight the skills and experience that are most relevant to the position.
- Network with other professionals in the hospitality industry. Attend industry events and connect with people on LinkedIn.
Essential Experience Highlights for a Strong Headwaiter/Headwaitress Resume
- Managed and supervised a team of servers, providing training, guidance, and performance evaluations.
- Utilized a POS system to efficiently take orders, process payments, and manage reservations.
- Maintained a clean and organized dining area, ensuring a positive dining experience for guests.
- Resolved customer inquiries and complaints promptly and professionally.
- Assisted in menu development and preparation, providing input on menu items and presentation.
- Worked effectively in a fast-paced and demanding environment.
- Managed reservations and seating arrangements, ensuring efficient table turnover.
Frequently Asked Questions (FAQ’s) For Headwaiter/Headwaitress
What are the key responsibilities of a Headwaiter/Headwaitress?
The key responsibilities of a Headwaiter/Headwaitress include managing and supervising a team of servers, providing training and guidance, resolving customer inquiries and complaints, and maintaining a clean and organized dining area.
What skills are required to be a successful Headwaiter/Headwaitress?
Successful Headwaiters/Headwaitresses typically possess excellent communication, interpersonal, and problem-solving skills, as well as a strong knowledge of fine dining service and menu items.
What is the career path for a Headwaiter/Headwaitress?
With experience, Headwaiters/Headwaitresses can advance to management positions, such as Restaurant Manager or General Manager.
What is the average salary for a Headwaiter/Headwaitress?
The average salary for a Headwaiter/Headwaitress varies depending on experience and location, but typically ranges between $25,000 and $50,000 per year.
What are the benefits of working as a Headwaiter/Headwaitress?
Benefits of working as a Headwaiter/Headwaitress include the opportunity to work in a fast-paced and challenging environment, develop valuable leadership and management skills, and interact with a variety of people.
What are the challenges of working as a Headwaiter/Headwaitress?
Challenges of working as a Headwaiter/Headwaitress include working long hours, including nights and weekends, dealing with difficult customers, and managing a team of servers.