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Elbert Johnston
Hospital Admitting Clerk
Summary
Highly proficient Hospital Admitting Clerk with over 5 years of experience in the healthcare industry. Processed over 100 patient admissions and discharges daily, ensuring accurate and timely completion of paperwork. Verified patient insurance information, obtained necessary authorizations, and resolved coverage issues to expedite the admission process. Collected demographic and medical history information from patients, family members, and medical records to create comprehensive patient profiles. Scheduled and coordinated patient appointments, tests, and procedures, ensuring smooth transitions throughout their hospital stay. Maintained patient confidentiality and adhered to HIPAA regulations in all aspects of admitting duties. Utilized electronic health records (EHR) system to access and update patient information, ensuring accuracy and accessibility. Collaborated with medical staff, nurses, and other departments to provide seamless patient admissions and discharges. Answered patient inquiries, provided clear instructions, and addressed concerns in a professional and empathetic manner.
Education
Associate’s Degree in Health Information Technology or a related field
October 2015
Skills
- Patient Registration
- Insurance Verification
- Medical Terminology
- HIPAA Compliance
- Customer Service
- Data Entry
Work Experience
Hospital Admitting Clerk
- Maintained patient confidentiality and adhered to HIPAA regulations in all aspects of admitting duties.
- Utilized electronic health records (EHR) system to access and update patient information, ensuring accuracy and accessibility.
- Collaborated with medical staff, nurses, and other departments to provide seamless patient admissions and discharges.
- Answered patient inquiries, provided clear instructions, and addressed concerns in a professional and empathetic manner.
Hospital Admitting Clerk
- Processed over 100 patient admissions and discharges daily, ensuring accurate and timely completion of paperwork.
- Verified patient insurance information, obtained necessary authorizations, and resolved coverage issues to expedite admission process.
- Collected demographic and medical history information from patients, family members, and medical records to create comprehensive patient profiles.
- Scheduled and coordinated patient appointments, tests, and procedures, ensuring smooth transitions throughout their hospital stay.
Accomplishments
- Managed an exceptionally high volume of admissions, consistently exceeding daily targets by 15%.
- Developed and implemented a streamlined registration process, reducing patient wait times by 20%.
- Successfully resolved complex patient insurance issues, ensuring timely and accurate billing.
- Effectively triaged and prioritized patient admissions, optimizing bed utilization and reducing patient length of stay.
- Established and maintained positive relationships with patients and their families, fostering a welcoming and compassionate environment.
Awards
- Received the Excellence in Patient Service Award for consistently delivering exceptional care to patients
- Honored with the Employee of the Year Award for outstanding contributions to the hospitals admitting department
- Recognized for Exceptional Communication Skills during a patient satisfaction survey
- Received a Team Excellence Award for collaborating effectively with other departments to enhance patient care
Certificates
- Certified Patient Access Manager (CPAM)
- Certified Health Unit Coordinator (CHUC)
- Certified Medical Administrative Assistant (CMAA)
- Certified Social Worker (CSW)
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How To Write Resume For Hospital Admitting Clerk
- Highlight your experience in patient registration, insurance verification, and medical terminology.
- Demonstrate your strong customer service skills and ability to work effectively with patients and their families.
- Emphasize your knowledge of HIPAA compliance and your commitment to protecting patient privacy.
- Showcase your ability to work independently and as part of a team in a fast-paced environment.
Essential Experience Highlights for a Strong Hospital Admitting Clerk Resume
- Process patient admissions and discharges in a timely and accurate manner.
- Verify patient insurance information and obtain necessary authorizations to expedite the admission process.
- Collect demographic and medical history information from patients to create comprehensive patient profiles.
- Schedule and coordinate patient appointments, tests, and procedures to ensure a seamless hospital stay.
- Maintain patient confidentiality and adhere to HIPAA regulations in all aspects of admitting duties.
- Utilize electronic health records (EHR) system to access and update patient information, ensuring accuracy and accessibility.
- Collaborate with medical staff, nurses, and other departments to provide the best possible care to patients.
Frequently Asked Questions (FAQ’s) For Hospital Admitting Clerk
What are the primary responsibilities of a Hospital Admitting Clerk?
The primary responsibilities of a Hospital Admitting Clerk include registering patients, verifying insurance information, collecting demographic and medical history information, scheduling appointments, and ensuring that all necessary paperwork is completed.
What skills are required to be a successful Hospital Admitting Clerk?
Successful Hospital Admitting Clerks typically possess strong communication and interpersonal skills, as well as a good understanding of medical terminology and procedures. They are also proficient in using computer software and maintaining accurate records.
What is the work environment of a Hospital Admitting Clerk like?
Hospital Admitting Clerks typically work in a fast-paced environment that requires them to be able to multitask and prioritize their work. They may also be required to work evenings, weekends, and holidays.
What are the career advancement opportunities for a Hospital Admitting Clerk?
With experience, Hospital Admitting Clerks may be able to advance to positions such as Patient Access Manager or Medical Records Technician.
What is the salary range for a Hospital Admitting Clerk?
The salary range for a Hospital Admitting Clerk can vary depending on experience, location, and employer. According to Salary.com, the average salary for a Hospital Admitting Clerk in the United States is $35,000 per year.
What are the benefits of working as a Hospital Admitting Clerk?
Benefits of working as a Hospital Admitting Clerk may include health insurance, paid time off, and retirement benefits.
What are the challenges of working as a Hospital Admitting Clerk?
Challenges of working as a Hospital Admitting Clerk may include dealing with difficult patients, working long hours, and being on your feet for extended periods of time.