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Galen Perry
Housing Management Officer
Summary
Highly experienced Housing Management Officer with over 10 years of proven success in managing a large portfolio of housing units. Proven ability to reduce eviction rates, develop and implement effective tenant screening and selection processes, and build strong relationships with contractors and vendors. Excellent communication and problem-solving skills. Proficient in property management software and public housing laws. Seeking a challenging role where I can apply my expertise to improve housing conditions for low-income families.
Education
Bachelor’s Degree in Housing Management
December 2015
Skills
- Public Housing Laws
- Rent Collection
- Housing Inspection
- Property Management
- Resident Screening
- Work Order Management
Work Experience
Housing Management Officer
- Implemented a new software system for rent collection and property management, streamlining operations and improving efficiency by 20%.
- Conducted regular inspections of properties to ensure compliance with building and safety codes.
- Prepared and submitted monthly reports to management on all aspects of property performance.
- Developed and executed marketing campaigns to attract and retain tenants.
Housing Management Officer
- Managed a portfolio of 1200+ housing units, overseeing all aspects of property management, including rent collection, maintenance, and tenant relations.
- Developed and implemented a comprehensive tenant screening and selection process, resulting in a 25% reduction in eviction rates.
- Established and maintained strong relationships with contractors, vendors, and community organizations to ensure timely and costeffective repairs and services.
- Supervised a team of 10 property managers, providing guidance, training, and performance management.
Accomplishments
- Successfully implemented a new rent collection system that resulted in a 10% increase in ontime payments, reducing late fees and improving tenant satisfaction.
- Developed and implemented a comprehensive maintenance program that extended the life of housing units, reduced repair costs, and enhanced tenant safety.
- Successfully negotiated lease agreements with developers, resulting in the acquisition of new affordable housing units and expanding housing options for lowincome families.
- Implemented a financial literacy program for tenants, empowering them with budgeting and financial planning skills, reducing rental arrears.
- Successfully partnered with local organizations to provide essential services to tenants, such as job training, healthcare, and childcare, improving their overall wellbeing and housing stability.
Awards
- Received the Housing Management Excellence Award for outstanding performance in managing a large portfolio of affordable housing units.
- Recognized by the local housing authority for exceptional tenant relations, reducing eviction rates and fostering a positive community atmosphere.
- Awarded the Housing Management Innovator of the Year award for leading the implementation of a new technology platform that streamlined operations and improved efficiency.
- Received the Community Service Award for volunteering countless hours to provide housing assistance to homeless individuals and families.
Certificates
- Certified Public Housing Manager (CPHM)
- Certified Housing Management Professional (CHMP)
- Housing Quality Standards (HQS) Inspector Certification
- Fair Housing Enforcement Officer (FHEO)
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How To Write Resume For Housing Management Officer
- Highlight your experience in public housing management, particularly in low-income communities.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Showcase your ability to manage a large team and oversee multiple projects simultaneously.
- Emphasize your knowledge of fair housing laws and regulations.
Essential Experience Highlights for a Strong Housing Management Officer Resume
- Manage a portfolio of 1200+ housing units, overseeing all aspects of property management, including rent collection, maintenance, and tenant relations.
- Develop and implement a comprehensive tenant screening and selection process, resulting in a 25% reduction in eviction rates.
- Establish and maintain strong relationships with contractors, vendors, and community organizations to ensure timely and cost-effective repairs and services.
- Supervise a team of 10 property managers, providing guidance, training, and performance management.
- Implement a new software system for rent collection and property management, streamlining operations and improving efficiency by 20%.
- Conduct regular inspections of properties to ensure compliance with building and safety codes.
Frequently Asked Questions (FAQ’s) For Housing Management Officer
What are the key skills required to be a successful Housing Management Officer?
The key skills required to be a successful Housing Management Officer include knowledge of public housing laws, rent collection, housing inspection, property management, resident screening, and work order management.
What are the typical responsibilities of a Housing Management Officer?
The typical responsibilities of a Housing Management Officer include managing a portfolio of housing units, overseeing rent collection, maintenance, and tenant relations, developing and implementing tenant screening and selection processes, establishing and maintaining relationships with contractors and vendors, supervising a team of property managers, implementing property management software, conducting regular inspections of properties, and preparing and submitting monthly reports to management.
What are the career opportunities for Housing Management Officers?
Housing Management Officers can advance to positions such as Property Manager, Regional Manager, or Director of Housing Management. With additional education and experience, they may also qualify for roles in affordable housing development or policy.
What is the job outlook for Housing Management Officers?
The job outlook for Housing Management Officers is expected to grow faster than average in the coming years due to the increasing demand for affordable housing.
What are some tips for writing a standout Housing Management Officer resume?
To write a standout Housing Management Officer resume, you should highlight your experience in public housing management, particularly in low-income communities, quantify your accomplishments whenever possible, showcase your ability to manage a large team and oversee multiple projects simultaneously, and emphasize your knowledge of fair housing laws and regulations.