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Claude James
Information Services Vice President
Summary
Highly accomplished and results-oriented Information Services Vice President with over 15 years of experience in leading and managing IT operations. Proven ability to develop and execute strategic IT plans, implement innovative cloud-based solutions, and enhance cybersecurity posture. Expertise in data analytics, IT budget management, and vendor management. Demonstrated success in driving operational efficiency, reducing costs, and improving customer satisfaction through digital transformation initiatives.
Education
Master’s degree in Information Systems or a related field
April 2018
Skills
- IT Strategy Planning
- Information Security Management
- Cloud Computing
- Cybersecurity Risk Management
- Data Analytics
- IT Budget Management
Work Experience
Information Services Vice President
- Overhauled the IT service desk, implementing a ticketing system and automating processes, leading to a 35% reduction in support calls.
- Managed a team of 50+ IT professionals, fostering a culture of innovation and continuous improvement.
- Developed and implemented an enterprisewide data governance program, ensuring compliance with regulatory requirements and improving data quality by 20%.
- Led the digital transformation of the organization, implementing a suite of cloudbased applications that enhanced collaboration, productivity, and customer satisfaction.
Information Services Vice President
- Spearheaded the implementation of a cloudbased data analytics platform, resulting in a 25% improvement in operational efficiency and a 15% reduction in IT costs.
- Led the migration of onpremises infrastructure to a hybrid cloud environment, ensuring seamless operations and improving scalability by 30%.
- Developed and implemented a comprehensive cybersecurity strategy, resulting in a 40% reduction in security incidents and a 20% increase in employee awareness.
- Established strategic partnerships with technology vendors, securing favorable pricing and improving service levels by 15%.
Accomplishments
- Led the implementation of a cloudbased data center, resulting in a 30% reduction in IT infrastructure costs.
- Developed and executed an enterprisewide cybersecurity strategy, significantly reducing the risk of data breaches.
- Implemented a data analytics platform, enabling datadriven decisionmaking and improving business outcomes.
- Oversaw the migration of a complex IT system to a new platform, ensuring seamless business continuity.
- Established a vendor management program, optimizing IT procurement processes and reducing vendor costs.
Awards
- Received the CIO 100 Award for innovative use of technology to transform business operations.
- Recognized with the InformationWeek 500 Award for leadership in IT strategy and execution.
- Honored with the Computerworld Premier 100 Award for excellence in IT management and innovation.
- Conferred with the IT Executive of the Year Award by the local chapter of the CIO Association.
Certificates
- Certified Information Systems Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- Certified Information Systems Auditor (CISA)
- Certified Cloud Security Professional (CCSP)
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Essential Experience Highlights for a Strong Information Services Vice President Resume
- Develop and implement IT strategies that align with business objectives
- Lead and manage a team of IT professionals, fostering a culture of innovation and continuous improvement
- Oversee the development and implementation of cloud-based solutions to enhance scalability, efficiency, and cost-effectiveness
- Establish and maintain robust cybersecurity measures to protect against threats and ensure data integrity
- Implement data analytics solutions to extract valuable insights from data and inform decision-making
- Develop and enforce IT policies, standards, and procedures to ensure compliance and best practices
- Manage IT budgets and negotiate favorable terms with vendors to optimize resource allocation
Frequently Asked Questions (FAQ’s) For Information Services Vice President
What are the key skills and qualifications required for an Information Services Vice President?
The key skills and qualifications include IT strategy planning, information security management, cloud computing, cybersecurity risk management, data analytics, IT budget management, and vendor relationship management.
What are the typical responsibilities of an Information Services Vice President?
The typical responsibilities include developing and implementing IT strategies, leading and managing IT teams, overseeing cloud-based solutions, establishing cybersecurity measures, implementing data analytics solutions, developing IT policies, and managing IT budgets.
What are the career growth opportunities for an Information Services Vice President?
The career growth opportunities include Chief Information Officer (CIO), Chief Technology Officer (CTO), or other senior leadership positions within IT or technology-related fields.
What are the challenges faced by Information Services Vice Presidents?
The challenges faced include keeping up with the rapid pace of technological change, managing cybersecurity risks, ensuring compliance with regulations, and optimizing IT resources to meet business needs.
What are the salary expectations for an Information Services Vice President?
The salary expectations vary depending on factors such as experience, qualifications, location, and company size, but typically range between $150,000 and $300,000 per year.