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Zion Dixon
Intake Clerk
Summary
Highly motivated and experienced Intake Clerk with a proven track record of success in the healthcare industry. Accurately processed over 500 intake forms and medical documentation daily, ensuring completeness and compliance. Skilled in utilizing electronic health records (EHRs) to collect and input patient data, including demographics, medical history, and insurance information. Efficiently screened and triaged patients based on urgency, medical need, and available resources. Established and maintained relationships with patients, providers, and other healthcare professionals to facilitate smooth transitions of care. Developed and implemented standardized intake procedures to improve efficiency and accuracy. Collaborated with the triage team to prioritize and allocate patient flow based on medical urgency and available resources. Assisted with the development and implementation of quality improvement initiatives to enhance patient satisfaction and safety. Provided exceptional customer service and demonstrated empathy and compassion to all patients and their families.
Education
Associate’s Degree in Health Information Management
November 2017
Skills
- Patient Registration
- Triage
- Insurance Verification
- Data Entry
- Customer Service
- HIPAA Compliance
Work Experience
Intake Clerk
- Developed and implemented standardized intake procedures to improve efficiency and accuracy.
- Collaborated with the triage team to prioritize and allocate patient flow based on medical urgency and available resources.
- Assisted with the development and implementation of quality improvement initiatives to enhance patient satisfaction and safety.
- Provided exceptional customer service and demonstrated empathy and compassion to all patients and their families.
Intake Clerk
- Accurately processed over 500 intake forms and medical documentation daily, ensuring completeness and compliance.
- Skilled in utilizing electronic health records (EHRs) to collect and input patient data, including demographics, medical history, and insurance information.
- Efficiently screened and triaged patients based on urgency, medical need, and available resources.
- Established and maintained relationships with patients, providers, and other healthcare professionals to facilitate smooth transitions of care.
Accomplishments
- Efficiently processed a staggering 1,000 intakes per month, resulting in a 20% increase in operational efficiency.
- Developed a streamlined triage system that reduced intake processing time by an average of 15%, improving turnaround and client satisfaction.
- Established a comprehensive client database, ensuring accurate and timely collection of essential client information.
- Collaborated with external agencies to ensure smooth referral processes, fostering strong partnerships and client outcomes.
- Developed a training program for new intake staff, enhancing their knowledge and ensuring seamless operation of the intake process.
Awards
- Recognized for consistently exceeding performance targets in intake processing.
- Received an award for maintaining a high level of accuracy in data entry and verification.
- Honored for exceptional customer service and professionalism in interacting with clients.
Certificates
- Certified Medical Assistant (CMA)
- Certified Professional Coder (CPC)
- Certified Medical Records Technician (CMRT)
- HIPAA Privacy and Security Certification
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How To Write Resume For Intake Clerk
- Highlight your experience in patient registration and data entry.
- Demonstrate your knowledge of HIPAA compliance.
- Emphasize your customer service skills and ability to work effectively with patients and their families.
- Showcase your ability to work independently and as part of a team.
- Consider obtaining certification in patient registration or medical billing and coding.
Essential Experience Highlights for a Strong Intake Clerk Resume
- Process intake forms and medical documentation accurately and efficiently.
- Utilize electronic health records (EHRs) to collect and input patient data.
- Screen and triage patients based on urgency, medical need, and available resources.
- Establish and maintain relationships with patients, providers, and other healthcare professionals.
- Develop and implement standardized intake procedures.
- Collaborate with the triage team to prioritize and allocate patient flow.
- Assist with the development and implementation of quality improvement initiatives.
- Provide exceptional customer service and demonstrate empathy and compassion to patients and their families
Frequently Asked Questions (FAQ’s) For Intake Clerk
What is the role of an Intake Clerk?
An Intake Clerk is responsible for greeting patients, collecting their demographic information, and verifying their insurance coverage. They may also be responsible for scheduling appointments and providing general customer service.
What are the qualifications for an Intake Clerk?
Most Intake Clerks have a high school diploma or equivalent, and some may have experience in customer service or healthcare. Some employers may prefer candidates with a certification in patient registration or medical billing and coding.
What are the responsibilities of an Intake Clerk?
The responsibilities of an Intake Clerk may vary depending on the employer, but typically include greeting patients, collecting demographic information, verifying insurance coverage, scheduling appointments, and providing general customer service.
What are the skills required for an Intake Clerk?
Intake Clerks should have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. They should also be detail-oriented and have a strong understanding of HIPAA compliance.
What is the salary for an Intake Clerk?
The salary for an Intake Clerk can vary depending on experience, location, and employer. According to the U.S. Bureau of Labor Statistics, the median annual salary for Medical Records and Health Information Technicians was $43,790 in May 2021.
What is the job outlook for Intake Clerks?
The job outlook for Intake Clerks is expected to be good over the next few years. The aging population and increasing demand for healthcare services are expected to drive demand for Intake Clerks.
How can I become an Intake Clerk?
To become an Intake Clerk, you can apply for open positions that match your qualifications. You may also want to consider obtaining certification in patient registration or medical billing and coding.