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Chris Wilson
Interlibrary Loan Assistant (ILL)
Summary
A highly accomplished and experienced Interlibrary Loan Assistant (ILL) with over 10 years of experience in the library field. Proven ability to process large volumes of ILL requests, manage ILL systems, and provide exceptional customer service. Skilled in OCLC ILLiad, Interlibrary Loan policies, Cataloging, Technical Services, and Microsoft Office Suite. A dedicated and results-oriented professional with a strong commitment to providing patrons with access to the resources they need.
Education
Master’s Degree in Library Science
April 2016
Skills
- OCLC ILLiad
- Interlibrary Loan Policies
- Cataloging
- Technical Services
- Microsoft Office Suite
- Copy Cataloging
Work Experience
Interlibrary Loan Assistant (ILL)
- Monitored ILL budgets, tracked costs, and processed invoices to ensure accurate financial reporting.
- Developed and implemented workflow improvements to streamline ILL processes and enhance efficiency.
- Participated in professional development opportunities to stay abreast of industry best practices and technological advancements.
- Utilized ILLiads webbased interface to process loan requests, manage user accounts, and generate reports.
Interlibrary Loan Assistant (ILL)
- Processed over 10,000 interlibrary loan requests annually, ensuring timely retrieval of materials for patrons.
- Utilized OCLCs WorldShare Interlibrary Loan system to efficiently manage loan transactions and track item statuses.
- Collaborated with library staff and external partners to resolve complex ILL issues and optimize resource sharing.
- Provided exceptional customer service, resolving patron inquiries and addressing ILL policy concerns.
Accomplishments
- Successfully implemented a new workflow system, reducing overall processing time by 20%
- Developed and executed a training program for new ILL staff, resulting in increased productivity and reduced onboarding time
- Negotiated with external vendors to secure favorable terms and pricing for ILL services
- Collaborated with other departments to streamline ILL fulfillment processes, improving turnaround times
- Identified and resolved workflow inefficiencies, resulting in a 15% increase in overall efficiency
Awards
- Received the ILL Excellence Award for exceptional performance and customer service
- Honored with the Above and Beyond Award for consistently exceeding expectations in processing ILL requests
Certificates
- Interlibrary Loan Assistant Certificate (ILLAC)
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How To Write Resume For Interlibrary Loan Assistant (ILL)
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Highlight your skills and experience in OCLC ILLiad and other relevant library systems.
Quantify your accomplishments whenever possible
.Proofread your resume carefully for any errors.
Tailor your resume to each job you apply for.
Essential Experience Highlights for a Strong Interlibrary Loan Assistant (ILL) Resume
- Processed over 10,000 interlibrary loan requests annually, ensuring timely retrieval of materials for patrons.
- Utilized OCLC’s WorldShare Interlibrary Loan system to efficiently manage loan transactions and track item statuses.
- Collaborated with library staff and external partners to resolve complex ILL issues and optimize resource sharing.
- Provided exceptional customer service, resolving patron inquiries and addressing ILL policy concerns.
- Monitored ILL budgets, tracked costs, and processed invoices to ensure accurate financial reporting.
- Developed and implemented workflow improvements to streamline ILL processes and enhance efficiency.
- Participated in professional development opportunities to stay abreast of industry best practices and technological advancements.
Frequently Asked Questions (FAQ’s) For Interlibrary Loan Assistant (ILL)
What are the duties of an Interlibrary Loan Assistant?
An Interlibrary Loan Assistant is responsible for processing interlibrary loan requests, managing ILL systems, and providing customer service to patrons. They may also be responsible for other tasks such as cataloging, technical services, and budget monitoring.
What are the qualifications for an Interlibrary Loan Assistant?
Most Interlibrary Loan Assistants have a Master’s Degree in Library Science or a related field. They also typically have experience working in a library setting and are proficient in using OCLC ILLiad and other relevant library systems.
What is the salary for an Interlibrary Loan Assistant?
The salary for an Interlibrary Loan Assistant varies depending on their experience and location. According to Salary.com, the average salary for an Interlibrary Loan Assistant in the United States is $45,000.
What are the job prospects for Interlibrary Loan Assistants?
The job outlook for Interlibrary Loan Assistants is expected to be good over the next few years. As more and more libraries rely on interlibrary loan to provide access to materials for their patrons, the demand for qualified Interlibrary Loan Assistants will continue to grow.
What are the benefits of working as an Interlibrary Loan Assistant?
There are many benefits to working as an Interlibrary Loan Assistant, including the opportunity to work with a variety of people, the chance to learn about new cultures and topics, and the satisfaction of knowing that you are helping people access the information they need.