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Felix Griffin
Interlibrary Loan Specialist
Summary
Highly skilled and experienced Interlibrary Loan Specialist with a proven track record of success in processing over 2500 interlibrary loan requests per month. Proven ability to manage complex operations while meeting strict deadlines and adhering to all industry standards. Demonstrated expertise in resource sharing using ILL systems, MARC Records, and Bibliographic Verification. Strong understanding of copyright permissions and invoicing systems. Exceptional customer service skills with a commitment to providing timely and accurate support to researchers, faculty, and students.
Education
Master of Library Science (MLS)
November 2017
Skills
- Interlibrary Loan Code (ILL Code)
- OCLC Interlibrary Loan Subsystem
- Resource Sharing
- MARC Records
- Bibliographic Verification
- Document Delivery
Work Experience
Interlibrary Loan Specialist
- Provided exceptional customer service to researchers, faculty, and students, resolving loanrelated inquiries promptly.
- Collaborated with librarians and staff in other departments to enhance interlibrary loan services.
- Managed copyright permissions and paid interlibrary loan fees in accordance with industry standards.
- Utilized electronic invoicing systems to process interlibrary loan charges.
Interlibrary Loan Specialist
- Processed over 2500 interlibrary loan requests per month, ensuring timely and accurate delivery of materials.
- Utilized various interlibrary loan systems (e.g., OCLC, ILLiad) to facilitate loan requests and track item status.
- Established and maintained relationships with peer institutions to ensure efficient interlibrary loan operations.
- Developed and implemented policies and procedures to streamline interlibrary loan processes.
Accomplishments
- Developed an automated request management system that streamlined the ILL process, reducing turnaround time by 25%.
- Established strong relationships with lending libraries, increasing the fill rate for interlibrary loan requests by 10%.
- Implemented a new retrieval system that reduced the time to locate and deliver ILL materials by 50%.
- Developed and executed training programs for staff, ensuring optimal efficiency in interlibrary loan processes.
- Implemented a digital delivery system, allowing patrons to receive ILL materials electronically, reducing waiting time.
Awards
- Recognized for outstanding contributions to Interlibrary Loan services, receiving the ILL Excellence Award for two consecutive years.
- Received the Library Champion Award for innovative solutions that improved ILL accessibility for patrons.
- Honored with the ILL Star Award for exceptional customer service and dedication to interlibrary cooperation.
- Recognized by the American Library Association for contributions to the advancement of Interlibrary Loan practices.
Certificates
- ILLiad Certification
- OCLC Resource Sharing Certification
- ALA Reference and Information Services
- MLA Interlibrary Loan Certificate
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How To Write Resume For Interlibrary Loan Specialist
- Highlight your experience in processing a high volume of interlibrary loan requests.
- Showcase your expertise in utilizing various interlibrary loan systems and resource sharing tools.
- Demonstrate your strong customer service skills and ability to resolve loan-related inquiries effectively.
- Emphasize your understanding of copyright permissions and invoicing systems.
- Provide specific examples of how you have improved interlibrary loan processes or enhanced services.
Essential Experience Highlights for a Strong Interlibrary Loan Specialist Resume
- Processed over 2500 interlibrary loan requests per month, ensuring timely and accurate delivery of materials.
- Utilized various interlibrary loan systems (e.g., OCLC, ILLiad) to facilitate loan requests and track item status.
- Established and maintained relationships with peer institutions to ensure efficient interlibrary loan operations.
- Developed and implemented policies and procedures to streamline interlibrary loan processes.
- Provided exceptional customer service to researchers, faculty, and students, resolving loan-related inquiries promptly.
- Collaborated with librarians and staff in other departments to enhance interlibrary loan services.
- Managed copyright permissions and paid interlibrary loan fees in accordance with industry standards.
Frequently Asked Questions (FAQ’s) For Interlibrary Loan Specialist
What are the primary responsibilities of an Interlibrary Loan Specialist?
Interlibrary Loan Specialists are responsible for facilitating the borrowing and lending of materials between libraries. They process interlibrary loan requests, track item status, maintain relationships with peer institutions, and provide customer service to researchers and library staff.
What skills are required to be a successful Interlibrary Loan Specialist?
Successful Interlibrary Loan Specialists typically have a Master’s degree in Library Science and experience working in a library setting. They should be proficient in using interlibrary loan systems, resource sharing tools, and bibliographic verification techniques. Excellent customer service skills and a strong attention to detail are also essential.
What are the career opportunities for Interlibrary Loan Specialists?
Interlibrary Loan Specialists can advance to supervisory or management roles within library systems. They may also specialize in areas such as resource sharing, copyright management, or digital preservation.
What is the job outlook for Interlibrary Loan Specialists?
The job outlook for Interlibrary Loan Specialists is expected to be good over the next several years. The increasing demand for access to information and the growth of electronic resources are driving the need for skilled professionals in this field.
What are the key challenges facing Interlibrary Loan Specialists?
Interlibrary Loan Specialists face a number of challenges, including the increasing volume of loan requests, the need to comply with copyright regulations, and the impact of technology on resource sharing. They must also be able to adapt to changing budget constraints and the evolving needs of researchers and library staff.