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Glen Sullivan
Leasing Agent
Summary
Leasing Agent with 5+ years of experience in the property management industry. Proven track record of exceeding leasing goals, developing successful marketing campaigns, and providing exceptional customer service. Proficient in lease administration, CRM software, and tenant relations. Seeking a challenging role where I can leverage my skills to drive leasing success and contribute to the growth of a reputable property management company.
Education
Bachelor’s Degree in Business Administration
February 2015
Skills
- Lease Administration
- Customer Relationship Management
- Negotiation
- Lease Renewals
- Prospecting and Lead Generation
- Property Management
Work Experience
Leasing Agent
- Negotiated and drafted lease agreements that protected the landlords interests.
- Managed tenant relations, resolving issues promptly and maintaining high tenant satisfaction.
- Executed rent collection, ensuring timely payments and minimizing arrears.
- Collaborated with maintenance staff to address property repairs and ensure a wellmaintained living environment.
Leasing Agent
- Successfully leased over 100 apartments per year, exceeding company targets by 15%.
- Developed and implemented a comprehensive marketing campaign that increased website traffic by 25%.
- Utilized industryleading CRM software to streamline leasing processes and improve tenant onboarding.
- Proficient in conducting thorough applicant screenings, including credit checks and income verification.
Accomplishments
- Successfully leased a recordbreaking number of units in a highly competitive market, exceeding sales targets by 25%
- Consistently achieved 95% occupancy rate for assigned properties, demonstrating exceptional leasing skills and property management capabilities
- Developed and implemented innovative marketing strategies that increased lead generation by 30%, resulting in a significant increase in potential renters
- Negotiated favorable lease terms with tenants, ensuring maximum profitability while maintaining strong tenant relationships
- Spearheaded a crossfunctional team to streamline leasing processes, reducing turnaround time by 20% and enhancing customer satisfaction
Awards
- Leasing Agent of the Year Award, 2023
- Top Performer Award, 2022
- Excellent Customer Service Award, 2021
- Leasing Excellence Award, 2020
Certificates
- Certified Leasing Professional (CLP)
- Residential Leasing Specialist (RLS)
- Fair Housing Certified
- NARPM Certified Manager of Commercial Properties (CMCP)
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How To Write Resume For Leasing Agent
- Highlight your leasing?? in quantifiable terms, such as the number of apartments leased or the percentage of target achieved.
- Showcase your marketing skills by describing successful campaigns that you have implemented.
- Emphasize your customer service skills and ability to build strong relationships with tenants.
- Demonstrate your knowledge of lease administration and property management software.
- Tailor your resume to each specific job application by highlighting the skills and experiences that are most relevant to the position.
Essential Experience Highlights for a Strong Leasing Agent Resume
- Developed and implemented targeted marketing campaigns that generated qualified leads and increased website traffic by 25%.
- Managed the leasing process from start to finish, including property showings, applicant screening, lease negotiations, and move-in coordination.
- Negotiated and drafted lease agreements that protected the landlord’s interests while ensuring compliance with all legal requirements.
- Provided excellent customer service to prospective and existing tenants, resolving issues promptly and maintaining high tenant satisfaction.
- Collaborated with maintenance staff to address property repairs and ensure a well-maintained living environment.
- Executed rent collection, ensuring timely payments and minimizing arrears.
Frequently Asked Questions (FAQ’s) For Leasing Agent
What are the key responsibilities of a Leasing Agent?
Leasing Agents are responsible for marketing and leasing residential or commercial properties. They work with prospective tenants to show them properties, answer their questions, and help them complete the lease application process.
What are the qualifications for becoming a Leasing Agent?
Most Leasing Agents have a high school diploma or equivalent. Some employers may prefer candidates with a degree in business, marketing, or a related field.
What are the career prospects for Leasing Agents?
Leasing Agents can advance to positions such as Property Manager, Regional Manager, or Director of Operations.
What are the challenges of being a Leasing Agent?
Leasing Agents may face challenges such as working irregular hours, dealing with difficult tenants, and meeting sales goals.
What are the rewards of being a Leasing Agent?
Leasing Agents can enjoy the rewards of helping people find their dream homes, building relationships with clients, and earning a competitive salary.