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Holden Powell
Light Adjuster
Summary
Highly motivated and experienced Light Adjuster with a proven track record of providing excellent customer service and resolving claims efficiently and effectively. Developed and implemented comprehensive loss estimates using industry-standard software, resulting in a 15% reduction in claims processing time. Conducted thorough inspections of damaged properties, preparing detailed reports that accurately assessed the extent of loss and recommended appropriate repairs. Negotiated fair and equitable settlements with policyholders and repair contractors, achieving a 95% success rate in resolving claims amicably. Managed high-volume caseloads, effectively prioritizing and handling multiple claims simultaneously while maintaining accuracy and efficiency. Stayed abreast of industry best practices and regulations, including Xactimate and ISO standards, to ensure compliance.
Education
Associate in Claims Adjusting
July 2015
Skills
- Damage Assessment
- Loss Evaluation
- Claim Investigation
- Estimating
- Policy Interpretation
- Negotiation
Work Experience
Light Adjuster
- Collaborated with insurance brokers, attorneys, and other professionals to ensure a seamless and timely claims process.
- Stay abreast of industry best practices and regulations, including Xactimate and ISO standards, to ensure compliance.
- Skilled in using specialized adjusting software, including Verisk and Symbility, for accurate loss calculations and estimations.
- Effectively communicated complex technical information to policyholders, contractors, and insurance professionals.
Light Adjuster
- Developed and implemented comprehensive loss estimates utilizing industrystandard software, resulting in a 15% reduction in claims processing time.
- Conducted thorough inspections of damaged properties, preparing detailed reports that accurately assessed the extent of loss and recommended appropriate repairs.
- Negotiated fair and equitable settlements with policyholders and repair contractors, achieving a 95% success rate in resolving claims amicably.
- Managed highvolume caseloads, effectively prioritizing and handling multiple claims simultaneously while maintaining accuracy and efficiency.
Accomplishments
- Negotiated a settlement of over $1 million for a complex commercial property loss
- Successfully managed a team of adjusters to investigate and settle over 100 hurricanerelated claims within a sixweek period
- Developed and implemented a new claims handling process that reduced claim settlement time by 20%
- Utilized advanced software tools to streamline the claims investigation process, resulting in a 15% increase in efficiency
- Trained and mentored junior adjusters, fostering their professional development and enhancing team performance
Awards
- National Light Adjuster of the Year Award, presented by the National Association of Independent Insurance Adjusters (NAIIA)
- Excellence in Insurance Claims Award, recognized by the Insurance Institute of America (IIA)
- Top Producer Award, awarded by the Independent Insurance Adjusters Association (IIAA)
- Excellence in Claims Adjusting Award, presented by the National Independent Adjusters Association (NIAA)
Certificates
- Certified Claims Professional (CAP-Property)
- Certified Property Loss Adjuster (CPLA)
- Associate in Claims (AIC)
- National Fire Protection Association (NFPA) Fire Inspector I & II
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Essential Experience Highlights for a Strong Light Adjuster Resume
- Developing and implementing comprehensive loss estimates using industry-standard software.
- Conducting thorough inspections of damaged properties.
- Preparing detailed reports that accurately assess the extent of loss and recommend appropriate repairs.
- Negotiating fair and equitable settlements with policyholders and repair contractors.
- Effectively managing and prioritizing high-volume caseloads.
- Collaborating with other professionals and ensuring compliance with all applicable laws and regulations.
- Staying abreast of new technologies and best practices in the claims adjusting industry.
Frequently Asked Questions (FAQ’s) For Light Adjuster
What is a Light Adjuster?
A Light Adjuster is responsible for investigating and settling insurance claims related to minor property damage, such as damage caused by weather or accidents.
What are the educational requirements for becoming a Light Adjuster?
Most Light Adjusters have a high school diploma or equivalent, but some employers may prefer candidates with a college degree in a related field, such as insurance or business.
What is the salary range for Light Adjusters?
The salary range for Light Adjusters can vary depending on experience, location, and company size.
What are the job prospects for Light Adjusters?
The job outlook for Light Adjusters is expected to be good over the next few years, with an expected increase in demand for these services.
What are the key skills required for Light Adjusters?
Key skills for Light Adjusters include: Analytical Skills Communication Skills Customer Service Skills Inspection Skills Negotiation Skills Problem-Solving Skills Writing Skills.
What are the career advancement opportunities for Light Adjusters?
With experience and additional training, Light Adjusters can advance to more senior positions, such as Senior Adjuster or Claims Manager.
What is the work environment for Light Adjusters?
Light Adjusters typically work in an office setting, but they may also be required to travel to inspect properties.