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Mitch Hughes
Mailing Manager
Summary
Highly skilled Mailing Manager with over 5 years of experience in managing and executing multichannel marketing campaigns. Proven track record of increasing customer engagement and streamlining mailing operations. Expertise in mailpiece design, postal regulations, database management, and project management. Excellent communication and interpersonal skills with a deep understanding of data protection regulations.
Education
Bachelor’s Degree in Marketing or Communications
January 2017
Skills
- Mailpiece Design
- Postal Regulations
- Database Management
- Customer Relationship Management (CRM)
- Project Management
- Budgeting and Forecasting
Work Experience
Mailing Manager
- Established and managed relationships with printing and mailing vendors, negotiating favorable rates and ensuring timely delivery.
- Conducted regular audits of mailing lists to maintain data integrity and ensure compliance with data protection regulations.
- Implemented costsaving measures by optimizing mail pieces, negotiating postage rates, and reducing waste.
- Utilized analytics tools to track campaign performance and identify areas for improvement.
Mailing Manager
- Managed and maintained a mailing list of over 10,000 subscribers, ensuring accurate and timely delivery of newsletters and promotional emails.
- Executed multichannel marketing campaigns utilizing direct mail, email, and social media, resulting in a 15% increase in customer engagement.
- Streamlined mailing operations by implementing automated systems, reducing processing time by 20% and improving accuracy.
- Collaborated with marketing and sales teams to develop targeted mailings based on customer demographics and behavior.
Accomplishments
- Led a team to implement a new mailing system, resulting in a 25% increase in efficiency and a 15% reduction in costs.
- Developed and implemented a process for tracking and reporting mailing campaign performance, providing valuable insights for future campaigns.
- Negotiated favorable postage rates with vendors, resulting in substantial cost savings for the organization.
- Established a robust quality control system to ensure the accuracy and integrity of all mailing campaigns.
- Trained and mentored junior staff members, equipping them with the skills and knowledge necessary to succeed in the mailing industry.
Awards
- Recognized for exceptional performance in managing complex mailing campaigns with a zeroerror rate.
- Received a commendation for consistently delivering highquality mailing services within tight deadlines.
- Won an industry award for innovative use of technology in mailing campaigns.
- Recognized by industry peers for outstanding customer service and support.
Certificates
- Certified Mail Manager (CMM)
- Direct Mail Marketing Professional (DMMPro)
- Postal Customer Council (PCC) Member
- Mail Systems Management (MSM) Certification
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How To Write Resume For Mailing Manager
- Highlight your experience in managing large mailing lists and executing successful multichannel campaigns.
- Showcase your knowledge of postal regulations and compliance requirements.
- Emphasize your ability to streamline operations and reduce costs.
- Provide examples of how you have used analytics to improve campaign performance.
- Quantify your accomplishments with specific metrics.
Essential Experience Highlights for a Strong Mailing Manager Resume
- Manage and maintain mailing lists to ensure accurate and timely delivery of emails and newsletters.
- Develop and execute multichannel marketing campaigns utilizing direct mail, email, and social media.
- Streamline mailing operations by implementing automated systems to improve efficiency and accuracy.
- Collaborate with marketing and sales teams to develop targeted mailings based on customer demographics and behavior.
- Conduct regular audits of mailing lists to maintain data integrity and compliance.
- Establish and manage relationships with printing and mailing vendors to negotiate favorable rates and ensure timely delivery.
- Utilize analytics tools to track campaign performance and identify areas for improvement.
Frequently Asked Questions (FAQ’s) For Mailing Manager
What are the key skills required for a Mailing Manager?
Key skills include mailpiece design, postal regulations, database management, customer relationship management, project management, budgeting and forecasting, and analytics.
What are the primary responsibilities of a Mailing Manager?
Primary responsibilities include managing mailing lists, executing marketing campaigns, streamlining operations, collaborating with teams, conducting audits, managing vendor relationships, and utilizing analytics.
What are the career prospects for a Mailing Manager?
With experience, Mailing Managers can advance to roles such as Marketing Manager, Direct Marketing Manager, or Campaign Manager.
What are the salary expectations for a Mailing Manager?
Salary expectations vary depending on experience, location, and company size, but typically range from $50,000 to $100,000 per year.
What are the educational requirements for a Mailing Manager?
Most Mailing Managers have a bachelor’s degree in marketing or communications, although some may have a related degree in business or technology.
What are the key challenges faced by Mailing Managers?
Challenges include maintaining data accuracy, complying with postal regulations, managing budgets, and keeping up with technological advancements.
What are the emerging trends in mailing management?
Emerging trends include the use of automation, personalization, and data analytics to improve campaign effectiveness.
What are the tips for writing a standout Mailing Manager resume?
Tips include highlighting relevant skills and experience, quantifying accomplishments, using keywords, and seeking feedback.