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Tucker Nguyen
Mailing Section Clerk
Summary
An experienced Mailing Section Clerk with a proven track record of efficiently processing and sorting incoming and outgoing mail, packages, and parcels. Skilled in managing mailing equipment, maintaining accurate records, and resolving mail delivery issues. Proficient in mail preparation, envelope addressing, mailing list management, data entry, sorting and distribution, labeling and packaging. Possesses excellent customer service skills and a commitment to accuracy and efficiency.
In my previous role, I was responsible for processing over 10,000 pieces of mail daily, ensuring timely and accurate delivery. I consistently exceeded performance metrics and received recognition for my attention to detail and ability to handle high-volume workloads. I am confident that I can leverage my skills and experience to make a valuable contribution to your organization.
Education
Associate’s Degree
May 2015
Skills
- Mail Preparation
- Envelope Addressing
- Mailing List Management
- Data Entry
- Sorting and Distribution
- Labeling and Packaging
Work Experience
Mailing Section Clerk
- Prepared and packaged mail and packages according to size, weight, and destination.
- Applied postage, franked mail, and affixed labels.
- Assisted customers with postage rates, mailing options, and tracking services.
- Resolved mail delivery issues and provided prompt and courteous customer service.
Mailing Section Clerk
- Processed and sorted incoming and outgoing mail, packages, and parcels according to established protocols.
- Managed mailing equipment, including postage meters, label printers, and sorting machines, ensuring efficient operations.
- Maintained accurate records of mail and package handling, including tracking numbers and delivery dates.
- Verified addresses and zip codes, ensuring accurate and timely delivery of mail.
Accomplishments
- Increased mail processing efficiency by 15% through the implementation of automated sorting techniques.
- Reduced mail delivery errors by 20% by implementing a comprehensive quality control system.
- Successfully implemented a new mail tracking software, resulting in improved visibility and enhanced customer service.
- Collaborated with postal carriers to optimize delivery routes, reducing delivery time by 10%.
- Trained new employees on mail processing best practices, ensuring a smooth onboarding process and highquality performance.
Awards
- Received Employee of the Month award for consistently exceeding performance targets in mail processing and distribution.
- Recognized with Quality Assurance Award for maintaining high accuracy and efficiency in mail sorting and handling.
- Awarded Safety Excellence Award for adhering to all safety protocols and contributing to a safe work environment.
Certificates
- Certified Mail Clerk (CMC)
- Certified Addressing Specialist (CAS)
- Forklift Certification
- Certified Logistics Associate (CLA)
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How To Write Resume For Mailing Section Clerk
- Highlight your experience in handling high-volume mail and packages.
- Quantify your accomplishments with specific metrics and results.
- Emphasize your knowledge of mailing equipment and procedures.
- Showcase your customer service skills and ability to resolve issues promptly.
Essential Experience Highlights for a Strong Mailing Section Clerk Resume
- Processed and sorted incoming and outgoing mail, packages, and parcels according to established protocols.
- Managed mailing equipment, including postage meters, label printers, and sorting machines, ensuring efficient operations.
- Maintained accurate records of mail and package handling, including tracking numbers and delivery dates.
- Verified addresses and zip codes, ensuring accurate and timely delivery of mail.
- Prepared and packaged mail and packages according to size, weight, and destination.
- Applied postage, franked mail, and affixed labels.
- Assisted customers with postage rates, mailing options, and tracking services.
Frequently Asked Questions (FAQ’s) For Mailing Section Clerk
What are the primary responsibilities of a Mailing Section Clerk?
The primary responsibilities include processing and sorting mail, managing mailing equipment, maintaining accurate records, verifying addresses, preparing and packaging mail, and assisting customers with postage and mailing services.
What are the essential skills required for a Mailing Section Clerk?
Essential skills include mail preparation, envelope addressing, mailing list management, data entry, sorting and distribution, labeling and packaging, as well as customer service and attention to detail.
What is the average salary for a Mailing Section Clerk?
The average salary varies depending on experience, location, and employer, but typically ranges from $30,000 to $45,000 annually.
What are the career advancement opportunities for a Mailing Section Clerk?
Advancement opportunities may include promotions to Mailroom Supervisor, Shipping and Receiving Manager, or Postal Service Operations Manager.
What are some tips for writing a standout Mailing Section Clerk resume?
Highlight your experience, skills, and accomplishments in mail handling, equipment operation, and customer service. Use specific examples and quantify your results whenever possible. Tailor your resume to each job you apply for, emphasizing the skills and experience most relevant to the position.
What are the key qualities of a successful Mailing Section Clerk?
Successful Mailing Section Clerks are organized, detail-oriented, and efficient. They have excellent communication and interpersonal skills, and are able to work independently and as part of a team.
What are the common challenges faced by Mailing Section Clerks?
Common challenges include managing high-volume workloads, ensuring timely and accurate delivery, and resolving mail delivery issues. Mailing Section Clerks must also be able to adapt to changing postal regulations and procedures.
What are the benefits of working as a Mailing Section Clerk?
Benefits may include a stable income, opportunities for advancement, and the satisfaction of ensuring the timely and efficient delivery of mail and packages.