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Ramon Kelly
Medical Administrative Assistant
Summary
Highly accomplished Medical Administrative Assistant with 5+ years of experience in the healthcare industry. Proven expertise in managing patient appointments, processing medical insurance claims, maintaining patient medical records, and providing exceptional customer service. Known for efficiency, accuracy, and exceptional organizational skills, with a strong understanding of medical terminology, insurance billing and coding, and electronic health records (EHR) software.
Education
Associate’s Degree in Medical Administrative Assisting
July 2015
Skills
- Medical Terminology
- Insurance Billing and Coding
- Electronic Health Records (EHR) Software
- Patient Scheduling and Registration
- Medical Transcription
- Appointment Management
Work Experience
Medical Administrative Assistant
- Assisted physicians with administrative tasks, including preparing medical reports, transcribing patient notes, and managing correspondence.
- Managed office supplies, ensuring adequate inventory levels for daily operations and optimizing costeffectiveness.
- Collaborated with insurance companies to verify patient coverage, streamline claim processing, and resolve billing disputes.
- Reconciled patient accounts, ensuring accuracy and completeness of financial transactions.
Medical Administrative Assistant
- Managed patient appointments, scheduling over 50 appointments per day, reducing patient wait times by 15%.
- Processed medical insurance claims with 99% accuracy, resulting in timely reimbursements for the practice.
- Maintained patient medical records, ensuring compliance with HIPAA regulations and safeguarding sensitive patient information.
- Provided exceptional customer service to patients, handling inquiries and resolving issues with empathy and professionalism.
Accomplishments
- Streamlined patient scheduling process, reducing wait times by 25% through collaboration with providers and staff
- Implemented a comprehensive electronic health record system, improving patient care access and efficiency by 30%
- Managed a team of medical coders, ensuring accurate and timely processing of medical claims, consistently exceeding industry standards
- Developed and implemented a new insurance verification process, reducing denials by 15%
- Handled patient inquiries promptly and efficiently, resolving over 95% of issues within 24 hours
Awards
- Received the Presidents Award for Outstanding Performance in Patient Care
- Recognized for Excellence in Medical Coding and Billing Compliance
- Awarded for exceptional customer service skills and patient satisfaction
- Recognized for contributions to the development of a new medical software program
Certificates
- Certified Medical Administrative Assistant (CMAA)
- Certified Professional Medical Auditor (CPMA)
- Certified Medical Records Technician (CMRT)
- Certified Coding Associate (CCA)
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How To Write Resume For Medical Administrative Assistant
- Emphasize your medical terminology and insurance billing and coding skills.
- Highlight your experience with electronic health records (EHR) software.
- Showcase your customer service skills and ability to handle inquiries and resolve issues effectively.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Proofread your resume carefully for grammar and spelling errors.
Essential Experience Highlights for a Strong Medical Administrative Assistant Resume
- Managed patient appointments, scheduling over 50 appointments per day, reducing patient wait times by 15%.
- Processed medical insurance claims with 99% accuracy, resulting in timely reimbursements for the practice.
- Maintained patient medical records, ensuring compliance with HIPAA regulations and safeguarding sensitive patient information.
- Provided exceptional customer service to patients, handling inquiries and resolving issues with empathy and professionalism.
- Assisted physicians with administrative tasks, including preparing medical reports, transcribing patient notes, and managing correspondence.
- Managed office supplies, ensuring adequate inventory levels for daily operations and optimizing cost-effectiveness.
- Reconciled patient accounts, ensuring accuracy and completeness of financial transactions.
Frequently Asked Questions (FAQ’s) For Medical Administrative Assistant
What are the key responsibilities of a Medical Administrative Assistant?
Key responsibilities include managing patient appointments, processing medical insurance claims, maintaining patient medical records, providing customer service, assisting physicians with administrative tasks, managing office supplies, and reconciling patient accounts.
What qualifications are required to become a Medical Administrative Assistant?
Most employers require at least an Associate’s Degree in Medical Administrative Assisting or a related field, as well as proficiency in medical terminology, insurance billing and coding, and electronic health records (EHR) software.
What are the career prospects for Medical Administrative Assistants?
With experience and additional training, Medical Administrative Assistants can advance to roles such as Medical Records Technician, Insurance Billing Specialist, or Office Manager.
What is the salary range for Medical Administrative Assistants?
As per Salary.com, the average salary for Medical Administrative Assistants in the United States is around $40,000 per year.
What are the top skills for Medical Administrative Assistants?
Top skills for Medical Administrative Assistants include medical terminology, insurance billing and coding, electronic health records (EHR) software, patient scheduling and registration, medical transcription, and appointment management.
How can I improve my resume as a Medical Administrative Assistant?
To improve your resume as a Medical Administrative Assistant, focus on highlighting your relevant skills, experience, and achievements. Use action verbs, quantify your accomplishments, and tailor your resume to the specific job you are applying for.