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Jeremy Arnold
Ocean Import Representative
Summary
Highly accomplished Ocean Import Representative with 5+ years of experience managing a portfolio of over 50 ocean import shipments per month. Proven ability to negotiate freight rates, process customs documentation, and coordinate inspections to facilitate smooth clearance of shipments. Excellent communication and customer service skills, consistently exceeding customer expectations. Proficient in industry-specific software and databases for tracking shipments, managing documentation, and generating reports.
Education
Bachelor’s Degree in International Business or Logistics
March 2016
Skills
- Bill of Lading (BOL) Management
- Container Management
- Freight Rate Negotiation
- Import Customs Clearance
- Incoterms Knowledge
- International Trade Regulations
Work Experience
Ocean Import Representative
- Collaborated with logistics partners, including trucking companies and warehouses, to ensure seamless transportation.
- Prepared and submitted bills of lading, packing lists, and other shipping documentation.
- Provided excellent customer service, resolving inquiries and addressing concerns promptly.
- Utilized industryspecific software and databases to track shipments, manage documentation, and generate reports.
Ocean Import Representative
- Managed a portfolio of over 50 ocean import shipments per month, ensuring timely arrival and delivery to customers.
- Negotiated freight rates with carriers to secure competitive pricing and optimize shipping costs.
- Processed customs documentation and coordinated inspections to facilitate smooth clearance of shipments.
- Monitored cargo movement through tracking systems and provided updates to customers on shipment status.
Accomplishments
- Streamlined import processes for multiple clients, reducing demurrage charges by 10% through efficient communication and proactive problemsolving
- Implemented a new tracking system to monitor the status of inbound shipments, improving transparency and reducing customer inquiries by 20%
- Reduced shipment delays by 15% by proactively identifying potential issues and collaborating with carriers to develop contingency plans
- Negotiated favorable shipping rates with multiple carriers, lowering import costs for clients by 5%
- Developed strong relationships with customs officials, ensuring seamless and efficient clearance of imported goods
Awards
- Received the Import Representative of the Year award in recognition of outstanding performance in managing client accounts and exceeding revenue targets
- Named Top Performer for consistently exceeding targets and providing exceptional customer service
- Recognized for exceptional communication and negotiation skills in resolving complex import issues
- Received a Customer Satisfaction Award for consistently delivering exceptional service and resolving customer concerns
Certificates
- Certified Customs Specialist (CCS)
- Certified International Freight Forwarder (CIFF)
- Certified Import-Export Compliance Professional (CIEP)
- Certified Logistics Associate (CLA)
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How To Write Resume For Ocean Import Representative
- Highlight your experience in managing a high volume of import shipments, as this is a key responsibility of an Ocean Import Representative.
- Showcase your negotiation skills and ability to secure competitive freight rates, which can significantly impact a company’s bottom line.
- Emphasize your knowledge of customs regulations and procedures, as this is essential for ensuring smooth clearance of shipments.
- Demonstrate your proficiency in using industry-specific software and databases, as these are essential tools for managing import operations.
Essential Experience Highlights for a Strong Ocean Import Representative Resume
- Managed a portfolio of over 50 ocean import shipments per month, ensuring timely arrival and delivery to customers.
- Negotiated freight rates with carriers to secure competitive pricing and optimize shipping costs.
- Processed customs documentation and coordinated inspections to facilitate smooth clearance of shipments.
- Monitored cargo movement through tracking systems and provided updates to customers on shipment status.
- Collaborated with logistics partners, including trucking companies and warehouses, to ensure seamless transportation.
- Prepared and submitted bills of lading, packing lists, and other shipping documentation.
- Provided excellent customer service, resolving inquiries and addressing concerns promptly.
Frequently Asked Questions (FAQ’s) For Ocean Import Representative
What is the primary role of an Ocean Import Representative?
The primary role of an Ocean Import Representative is to manage the import of goods from overseas suppliers, ensuring timely and cost-effective delivery to customers.
What are the key skills and qualifications required for an Ocean Import Representative?
Key skills and qualifications include experience in managing import shipments, negotiating freight rates, processing customs documentation, and coordinating inspections. Additionally, proficiency in industry-specific software and knowledge of international trade regulations are essential.
What are the key responsibilities of an Ocean Import Representative?
Key responsibilities include managing a portfolio of import shipments, negotiating freight rates, processing customs documentation, monitoring cargo movement, collaborating with logistics partners, and providing excellent customer service.
What are the career prospects for an Ocean Import Representative?
With experience and expertise, an Ocean Import Representative can advance to roles such as Import Manager, Logistics Manager, or Customs Broker.
What are the top companies hiring Ocean Import Representatives?
Top companies hiring Ocean Import Representatives include MSC Mediterranean Shipping Company, Maersk, and DHL.