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Gabriel Roberts
Order Entry Administrator
Summary
Highly experienced Order Entry Administrator with a proven track record of optimizing order processing operations. Expertise in managing teams, implementing efficient systems, and ensuring accurate and timely order fulfillment. Strong understanding of order management systems, inventory control, and customer relationship management (CRM) principles.
Education
Associate’s Degree in Business Administration
February 2017
Skills
- Order Management Systems
- Customer Relationship Management (CRM)
- Inventory Control
- Sales Order Processing
- Purchase Order Management
- Order Fulfillment
Work Experience
Order Entry Administrator
- Worked closely with customers to resolve any issues or concerns.
- Maintained uptodate knowledge of product offerings and pricing.
- Utilized order entry software and other relevant technologies to streamline processes.
- Tracked and monitored orders from placement to delivery.
Order Entry Administrator
- Processed over 10,000 orders per month, ensuring accuracy and timely delivery.
- Managed a team of 5 order entry specialists, providing training and support.
- Developed and implemented a new order entry system, resulting in a 20% increase in efficiency.
- Negotiated with suppliers to secure the best possible prices and delivery times.
Accomplishments
- Successfully implemented a streamlined ordering system that reduced order processing time by 15%.
- Developed and implemented a training program to enhance team efficiency, resulting in a 10% increase in productivity.
- Identified and resolved a recurring billing issue that had caused significant revenue loss, leading to a 5% increase in customer satisfaction.
- Automated order fulfillment processes, reducing manual workload by 25% and improving order accuracy.
- Established a comprehensive order tracking system that enhanced customer visibility and reduced inquiries by 12%.
Awards
- Recipient of the Order Excellence Award for consistently exceeding performance targets.
- Recognized with the Team Player Award for exceptional collaboration and support within the Order Management team.
- Received the Accuracy Champion Award for maintaining an error rate consistently below industry benchmarks.
Certificates
- Order Entry and Fulfillment Certification (OEFC)
- Supply Chain Management Certification (SCMC)
- Certified Inventory Manager (CIM)
- Certified Logistics Associate (CLA)
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How To Write Resume For Order Entry Administrator
- Highlight your skills in order management systems, including proficiency in specific software.
- Showcase your experience in customer service and resolving customer issues.
- Quantify your accomplishments with specific metrics, such as the number of orders processed or the percentage of orders fulfilled on time.
- Tailor your resume to each job application, highlighting the skills and experience that are most relevant to the specific role.
Essential Experience Highlights for a Strong Order Entry Administrator Resume
- Manage the entire order entry process, from order receipt to shipment
- Ensure accuracy and completeness of all order data
- Resolve customer inquiries and issues related to orders
- Collaborate with other departments to ensure smooth order fulfillment
- Monitor order status and provide updates to customers
- Maintain updated knowledge of products, pricing, and inventory availability
- Train and supervise order entry staff
Frequently Asked Questions (FAQ’s) For Order Entry Administrator
What are the key skills required for an Order Entry Administrator?
Key skills include proficiency in order management systems, customer service, inventory control, and attention to detail.
What are the career opportunities for an Order Entry Administrator?
With experience, Order Entry Administrators can advance to roles such as Order Management Supervisor, Customer Service Manager, or Inventory Control Manager.
What are the typical working hours for an Order Entry Administrator?
Order Entry Administrators typically work regular business hours, but may need to work overtime during peak periods.
What is the salary range for an Order Entry Administrator?
The salary range for an Order Entry Administrator can vary depending on experience and location, but typically falls between \$30,000 and \$50,000 per year.
What are the benefits of working as an Order Entry Administrator?
Benefits of working as an Order Entry Administrator include a stable work environment, opportunities for advancement, and a chance to make a contribution to the success of a company.
What are the challenges of working as an Order Entry Administrator?
Challenges of working as an Order Entry Administrator include working with tight deadlines, dealing with occasional customer complaints, and the need to be highly accurate and detail-oriented in all tasks.
What is the job outlook for Order Entry Administrators?
The job outlook for Order Entry Administrators is expected to be positive in the coming years, due to the increasing demand for e-commerce and the need for efficient order management systems.
What are some tips for writing a standout Order Entry Administrator resume?
Tips for writing a standout Order Entry Administrator resume include highlighting your skills in order management systems, customer service, and inventory control, quantifying your accomplishments with specific metrics, and tailoring your resume to each job application.