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Jesse Ward
Parcel Post Clerk
Summary
Highly accomplished and detail-oriented Parcel Post Clerk with a proven track record of providing exceptional customer service while ensuring the accuracy and efficiency of parcel processing operations. Extensive experience in utilizing automated parcel sorting equipment to facilitate timely delivery, adhering to safety regulations, and collaborating effectively with team members. Seeking to leverage my skills in a challenging Parcel Post Clerk role within a dynamic organization.
Education
Associate’s Degree in Logistics
March 2017
Skills
- Conveying Mail
- Loading and Unloading Parcels
- Sorting Mail by Destination
- Processing Mail
- Operating Mail Processing Equipment
- Ensuring Mail is Delivered Safely
Work Experience
Parcel Post Clerk
- Maintained a clean and organized work area, adhering to safety regulations.
- Collaborated with team members to ensure smooth and efficient parcel operations.
- Loaded and unloaded parcels from delivery vehicles with care and precision.
- Inspected parcels for damage and reported any discrepancies to supervisors.
Parcel Post Clerk
- Processed and sorted incoming and outgoing parcels with accuracy and efficiency.
- Verified and documented parcel weights, dimensions, and contents.
- Utilized automated parcel sorting equipment and scanning devices to ensure timely delivery.
- Assisted customers with parcel inquiries and provided clear and concise information.
Accomplishments
- Implemented a new parcel sorting system that improved accuracy by 15% and reduced overall processing time by 10 minutes per shift.
- Trained and mentored 5 new Parcel Post Clerks, ensuring they met all performance standards and provided excellent customer service.
- Identified and resolved a recurring issue with damaged parcels, leading to a 20% decrease in customer complaints.
- Developed a new workflow process that streamlined parcel loading and unloading, resulting in a 12% increase in efficiency.
- Utilized exceptional communication and teamwork skills to coordinate with other departments and ensure smooth parcel delivery.
Awards
- Received USPS National Parcel Post Clerk of the Year Award for exceptional performance in parcel sorting and handling.
- Recognized with a USPS Regional Award for consistently exceeding productivity targets in parcel processing.
- Honored with a USPS District Award for outstanding customer service and problemsolving skills.
Certificates
- Mail Processing Certification
- Customer Service Certification
- First Aid and CPR Certification
- OSHA Safety Certification
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How To Write Resume For Parcel Post Clerk
- Quantify your accomplishments by providing specific metrics and results whenever possible.
- Highlight your ability to work independently and as part of a team, demonstrating your versatility and adaptability.
- Emphasize your commitment to accuracy and attention to detail, as these qualities are essential for success in this role.
- Showcase your knowledge of parcel handling procedures and industry regulations, demonstrating your professionalism and expertise.
Essential Experience Highlights for a Strong Parcel Post Clerk Resume
- Processed and sorted incoming and outgoing parcels with pinpoint accuracy and efficiency, ensuring timely delivery.
- Verified and documented parcel weights, dimensions, and contents, maintaining precise records for accountability.
- Utilized automated parcel sorting equipment and scanning devices to expedite parcel processing, optimizing efficiency.
- Assisted customers with parcel inquiries, providing clear and concise information to resolve their concerns effectively.
- Maintained a spotless and organized work area, adhering strictly to safety regulations to prevent accidents.
- Collaborated harmoniously with team members to ensure smooth and efficient parcel operations, fostering a productive work environment.
- Loaded and unloaded parcels from delivery vehicles with meticulous care and precision, safeguarding the integrity of parcels.
Frequently Asked Questions (FAQ’s) For Parcel Post Clerk
What are the essential skills and qualifications required to excel as a Parcel Post Clerk?
To excel as a Parcel Post Clerk, you should possess a high level of accuracy and attention to detail, along with strong organizational and time management skills. Additionally, proficiency in operating automated parcel sorting equipment and scanning devices is essential. Customer service skills and the ability to work effectively in a team environment are also highly valued.
What are the typical job duties and responsibilities of a Parcel Post Clerk?
As a Parcel Post Clerk, your primary responsibilities include processing and sorting incoming and outgoing parcels, verifying and documenting parcel weights, dimensions, and contents, utilizing automated parcel sorting equipment, assisting customers with inquiries, maintaining a clean and organized work area, collaborating with team members, and loading and unloading parcels from delivery vehicles.
What is the career outlook for Parcel Post Clerks?
The career outlook for Parcel Post Clerks is projected to be positive in the coming years due to the increasing demand for e-commerce and package delivery services. As more and more people shop online, the need for efficient and reliable parcel handling services will continue to grow.
What are the key challenges faced by Parcel Post Clerks?
Some of the key challenges faced by Parcel Post Clerks include working in a fast-paced and physically demanding environment, ensuring accuracy and efficiency while processing a high volume of parcels, and maintaining a positive and helpful attitude while interacting with customers.
What is the average salary range for Parcel Post Clerks?
The average salary range for Parcel Post Clerks can vary depending on experience, location, and employer. According to the U.S. Bureau of Labor Statistics, the median annual salary for Parcel Post Clerks was $34,240 in May 2021.
What are the advancement opportunities for Parcel Post Clerks?
Advancement opportunities for Parcel Post Clerks may include promotions to supervisory roles, such as Shift Supervisor or Manager. Additionally, Clerks with a strong work ethic and a desire to learn and grow may have the opportunity to move into other areas within the postal service or related industries, such as logistics or customer service.