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Marc Watson
Party Host/Hostess
Summary
Highly experienced and skilled Party Host/Hostess with a proven track record of managing and hosting successful private parties and corporate events. Expertise in providing exceptional customer service, managing event logistics, and collaborating with clients to execute events tailored to their specific needs. Demonstrated ability to upscale additional services and amenities, generating increased revenue for the venue.
Education
Associate Degree in Hospitality Management
September 2018
Skills
- Customer Service
- Event Planning
- Hospitality Management
- Communication
- Leadership
- Time Management
Work Experience
Party Host/Hostess
- Provided exceptional customer service, resolving issues and exceeding guest expectations.
- Maintained a clean and organized event space, adhering to all safety and sanitation guidelines.
- Collaborated with clients to understand their vision and execute events tailored to their specific needs.
- Upsold additional services and amenities, generating increased revenue for the venue.
Party Host/Hostess
- Managed and hosted private parties and corporate events, ensuring flawless execution from planning to execution.
- Greeted and welcomed guests, creating a warm and inviting atmosphere.
- Coordinated with vendors and staff, ensuring seamless coordination and exceptional service.
- Managed RSVPs, seating charts, and event logistics, ensuring smooth operations.
Accomplishments
- Developed and implemented a new training program for new hosts and hostesses, resulting in a 25% increase in guest satisfaction.
- Managed a team of 10 hosts and hostesses, ensuring smooth operation of all events.
- Established a new customer loyalty program that increased repeat business by 15%.
- Developed and implemented a new reservations system that streamlined the booking process and reduced wait times.
- Created a new training manual for staff, ensuring consistency in service standards.
Awards
- Won the Employee of the Month award for consistently exceeding customer satisfaction goals.
- Received a certificate of recognition for exceptional customer service skills.
- Awarded Top Salesperson of the Quarter for achieving the highest sales targets.
- Received a Managers Choice Award for going above and beyond in providing excellent service.
Certificates
- Certified Special Event Professional (CSEP)
- Certified Meeting Professional (CMP)
- Certified Hospitality Administrator (CHA)
- National Restaurant Association’s ServSafe Food Handler Certification
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How To Write Resume For Party Host/Hostess
- Highlight your customer service skills and ability to create a welcoming atmosphere.
- Quantify your accomplishments whenever possible, such as the number of events hosted or the revenue generated.
- Showcase your experience in managing event logistics and coordinating with vendors.
- Demonstrate your understanding of the hospitality industry and your commitment to providing exceptional guest experiences.
- Proofread your resume carefully for any errors before submitting it.
Essential Experience Highlights for a Strong Party Host/Hostess Resume
- Greeted and welcomed guests, creating a warm and inviting atmosphere.
- Managed and hosted private parties and corporate events, ensuring flawless execution from planning to execution.
- Coordinated with vendors and staff, ensuring seamless coordination and exceptional service.
- Managed RSVPs, seating charts, and event logistics, ensuring smooth operations.
- Provided exceptional customer service, resolving issues and exceeding guest expectations.
- Maintained a clean and organized event space, adhering to all safety and sanitation guidelines.
- Collaborated with clients to understand their vision and execute events tailored to their specific needs.
Frequently Asked Questions (FAQ’s) For Party Host/Hostess
What are the key skills required for a Party Host/Hostess?
Key skills for a Party Host/Hostess include customer service, event planning, hospitality management, communication, leadership, and time management.
What are the career prospects for a Party Host/Hostess?
Party Hosts/Hostesses can advance to roles such as Event Coordinator, Banquet Manager, or Venue Manager. With additional education and experience, they can also pursue careers in hospitality management or event planning.
What is the average salary for a Party Host/Hostess?
The average salary for a Party Host/Hostess varies depending on experience, location, and the type of events they host. According to Salary.com, the average salary for a Party Host/Hostess in the United States is around $25,000 per year.
What are some tips for being a successful Party Host/Hostess?
To be a successful Party Host/Hostess, focus on providing excellent customer service, maintaining a positive attitude, and being organized and efficient. It is also important to have a strong attention to detail and be able to work well under pressure.
What are some of the challenges faced by Party Hosts/Hostesses?
Party Hosts/Hostesses may face challenges such as dealing with difficult guests, managing large crowds, and working long hours. They may also need to be able to adapt to unexpected situations and be able to work independently.
What is the work environment for a Party Host/Hostess like?
Party Hosts/Hostesses typically work in a fast-paced environment and may need to be able to work evenings, weekends, and holidays. They may also need to be able to stand for long periods of time and be able to lift heavy objects.