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Wayne Price
Patient Registration Representative
Summary
Highly motivated and experienced Patient Registration Representative with over 5 years of experience in the healthcare industry. Proven ability to process high volumes of patient registrations accurately and efficiently while providing excellent customer service. Strong understanding of medical terminology, insurance verification, and HIPAA compliance. Seeking a challenging role where I can utilize my skills to contribute to the success of a healthcare organization.
Education
MEDICAL TERMINOLOGY
November 2016
Skills
- Patient Registration
- Medical Terminology
- Customer Service
- HIPAA Compliance
- Insurance Verification
- Data Entry
Work Experience
Patient Registration Representative
- Utilized electronic health records and registration systems to input patient data, schedule appointments, and process insurance claims.
- Maintained patient confidentiality and adhered to privacy regulations.
- Provided excellent customer service, resolving patient inquiries and concerns promptly and effectively.
- Worked independently and as part of a team to ensure smooth registration processes.
Patient Registration Representative
- Processed over 100 patient registrations daily, ensuring accurate data entry and verification of insurance information.
- Assisted patients in understanding their insurance coverage and financial responsibilities, answering questions and providing guidance.
- Updated patient demographics, medical history, and insurance information promptly and efficiently.
- Collaborated with medical staff to verify orders and ensure accurate patient information for appointments and procedures.
Accomplishments
- Optimized registration process, reducing patient wait times from 20 minutes to 10 minutes on average.
- Implemented a new patient preregistration system, increasing efficiency and reducing patient anxiety.
- Developed and implemented a training program for new Patient Registration Representatives.
- Utilized knowledge of insurance policies and billing procedures to assist patients with financial concerns.
- Identified and resolved registration errors, preventing potential medical billing issues.
Awards
- Awarded Employee of the Month for exceptional customer service and accuracy in patient registration.
- Recognized for achieving a 99% accuracy rate in patient demographic data entry.
- Received a Certificate of Excellence for providing compassionate and professional care to patients.
- Awarded Top Performer for consistently exceeding registration metrics and ensuring high patient satisfaction.
Certificates
- Certified Patient Registration Specialist (CPRS)
- Certified Medical Records Technician (CMRT)
- Certified Coding Associate (CCA)
- HIPAA Privacy and Security Officer (HPSO)
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How To Write Resume For Patient Registration Representative
- Highlight your experience in a specific healthcare setting, such as a hospital, clinic, or medical office.
- Quantify your accomplishments whenever possible, using specific numbers and metrics to demonstrate your impact.
- Demonstrate your understanding of HIPAA compliance and other relevant healthcare regulations.
- Proofread your resume carefully for any errors in grammar or spelling.
Essential Experience Highlights for a Strong Patient Registration Representative Resume
- Processed over 100 patient registrations daily, ensuring accurate data entry and verification of insurance information.
- Assisted patients in understanding their insurance coverage and financial responsibilities, answering questions and providing guidance.
- Updated patient demographics, medical history, and insurance information promptly and efficiently.
- Collaborated with medical staff to verify orders and ensure accurate patient information for appointments and procedures.
- Utilized electronic health records and registration systems to input patient data, schedule appointments, and process insurance claims.
- Maintained patient confidentiality and adhered to privacy regulations.
- Provided excellent customer service, resolving patient inquiries and concerns promptly and effectively.
Frequently Asked Questions (FAQ’s) For Patient Registration Representative
What are the key responsibilities of a Patient Registration Representative?
The key responsibilities of a Patient Registration Representative include processing patient registrations, verifying insurance information, updating patient demographics, assisting patients with understanding their insurance coverage, and providing excellent customer service.
What are the educational requirements for a Patient Registration Representative?
Most Patient Registration Representatives have a high school diploma or equivalent. Some employers may prefer candidates with a degree in medical terminology or a related field.
What are the essential skills for a Patient Registration Representative?
The essential skills for a Patient Registration Representative include excellent customer service skills, strong communication skills, and the ability to work independently and as part of a team.
What is the job outlook for Patient Registration Representatives?
The job outlook for Patient Registration Representatives is expected to grow faster than average over the next few years.
What is the average salary for a Patient Registration Representative?
The average salary for a Patient Registration Representative is around $35,000 per year.
What are the career advancement opportunities for Patient Registration Representatives?
Career advancement opportunities for Patient Registration Representatives include promotions to lead roles, such as Patient Registration Supervisor or Manager.
How can I prepare for an interview for a Patient Registration Representative position?
To prepare for an interview for a Patient Registration Representative position, you should research the company, practice answering common interview questions, and dress professionally.