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Maurice Chapman
Payroll Representative
Summary
Highly accomplished Payroll Representative with 10+ years of experience managing payroll operations for multiple locations and over 1000 employees. Proven ability to ensure accurate and timely payroll processing, maintain compliance with federal, state, and local regulations, and implement payroll systems to improve efficiency. Excellent customer service and communication skills, with a deep understanding of payroll best practices.
Education
Bachelor’s degree in Human Resources, Accounting
April 2016
Skills
- Payroll Processing
- Tax Filing and Compliance
- Garnishments and Levies
- Time and Attendance Management
- Benefits Administration
- HRIS and Payroll Software
Work Experience
Payroll Representative
- Provided exceptional customer service to employees regarding payroll inquiries and issues.
- Collaborated with HR and accounting departments to ensure seamless integration of payroll processes.
- Utilized payroll software to generate paychecks, tax forms, and other payrollrelated documents.
- Prepared and filed payroll tax returns, adhering to federal and state guidelines.
Payroll Representative
- Processed payroll for over 1000 employees, ensuring accurate and timely payments.
- Managed payroll operations for multiple locations, ensuring compliance with federal, state, and local regulations.
- Developed and implemented a new payroll system, resulting in improved efficiency and reduced processing time.
- Conducted payroll audits to ensure accuracy and compliance with internal policies and external regulations.
Accomplishments
- Challenge Implemented a new payroll system to streamline processes and reduce errors. Action Led a team to research, select, and implement a new system. Result Reduced payroll processing time by 20% and eliminated payroll calculation errors.
- Challenge Reduced payroll overpayments by implementing a comprehensive data validation process. Action Developed and implemented a series of automated checks to identify potential overpayments. Result Saved the company over $50,000 in payroll costs annually.
- Challenge Improved employee satisfaction by implementing an online paystub portal. Action Partnered with IT to develop and launch a secure employee portal. Result Increased employee access to pay information and reduced HR inquiries by 15%.
- Challenge Ensured timely and accurate payroll delivery during a global pandemic. Action Collaborated with remote teams and implemented flexible work arrangements. Result Processed payroll on time with no disruptions during the crisis.
- Challenge Streamlined payroll processing for multiple entities. Action Developed a centralized payroll processing system using data integration tools. Result Reduced payroll processing time by 30% and improved data accuracy.
Awards
- Payroll Excellence Award for consistently maintaining 99.9% accuracy in payroll processing.
- Recognition for Exceptional Customer Service in handling payroll inquiries and resolving employee issues.
- Award for Outstanding Payroll Compliance for adhering to all federal and state payroll regulations.
- Recognition for Excellence in Payroll Security for implementing measures to protect sensitive employee data.
Certificates
- Certified Payroll Professional (CPP)
- American Payroll Association Professional in Human Resources (PHR)
- Society for Human Resource Management Certified Compensation Professional (CCP)
- National Association for Healthcare Revenue Management Certified Patient Access Technician (CPAT)
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How To Write Resume For Payroll Representative
- Highlight your experience and skills in managing payroll operations for multiple locations, as this is a key responsibility for Payroll Representatives.
- Quantify your accomplishments whenever possible. For example, instead of saying “Developed and implemented a new payroll system,” you could say “Developed and implemented a new payroll system, resulting in a 20% reduction in processing time.”
- Use keywords throughout your resume, such as “payroll processing,” “tax filing,” and “compliance.” This will help your resume get noticed by potential employers.
- Proofread your resume carefully before submitting it. Make sure there are no errors in grammar or spelling.
Essential Experience Highlights for a Strong Payroll Representative Resume
- Process payroll for over 1000 employees, ensuring accurate and timely payments.
- Manage payroll operations for multiple locations, ensuring compliance with federal, state, and local regulations.
- Develop and implement a new payroll system, resulting in improved efficiency and reduced processing time.
- Conduct payroll audits to ensure accuracy and compliance with internal policies and external regulations.
- Provide exceptional customer service to employees regarding payroll inquiries and issues.
- Collaborate with HR and accounting departments to ensure seamless integration of payroll processes.
- Utilize payroll software to generate paychecks, tax forms, and other payroll-related documents.
Frequently Asked Questions (FAQ’s) For Payroll Representative
What are the primary responsibilities of a Payroll Representative?
The primary responsibilities of a Payroll Representative include processing payroll, managing payroll operations, ensuring compliance with payroll regulations, and providing customer service to employees.
What are the key skills and qualifications required to be a successful Payroll Representative?
Key skills and qualifications for a Payroll Representative typically include a strong understanding of payroll processing, compliance regulations, and customer service principles, along with proficiency in payroll software.
What are the career advancement opportunities for Payroll Representatives?
With experience and additional qualifications, Payroll Representatives can advance to roles such as Payroll Manager, Payroll Supervisor, or HR Manager.
What are the average salary expectations for Payroll Representatives?
The salary expectations for Payroll Representatives can vary based on experience, location, and employer, but generally range from $40,000 to $60,000 annually.
What are the top industries that hire Payroll Representatives?
Payroll Representatives are commonly employed in various industries, including finance, healthcare, manufacturing, and government organizations.
How can I prepare for an interview for a Payroll Representative position?
To prepare for an interview, research common interview questions, practice answering them effectively, and be ready to discuss your relevant experience and skills.
What certifications are beneficial for Payroll Representatives?
Obtaining certifications such as the Certified Payroll Professional (CPP) or the Fundamental Payroll Certification (FPC) can enhance your credibility and demonstrate your commitment to the profession.