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Nero Perkins
Poker Manager
Summary
Highly accomplished Poker Manager with over 10 years of experience in the gaming industry. Proven ability to develop and implement successful poker operations, manage a team of dealers, and ensure compliance with all gaming regulations. Possesses a deep understanding of poker tournament and cash game management, risk and fraud management, player relations, and operations management.
Education
Bachelor’s Degree
May 2015
Skills
- Tournament Management
- Cash Game Management
- Risk and Fraud Management
- Player Relations
- Compliance and Regulation
- Operations Management
Work Experience
Poker Manager
- Developed and maintained strong relationships with key gaming regulators, ensuring compliance with all industry standards and regulations.
- Supervised a team of 50+ dealers, ensuring adherence to company policies and procedures while providing exceptional customer service.
- Managed all aspects of poker operations, including tournaments, cash games, and daily operations, ensuring a smooth and profitable operation.
- Established and implemented a player loyalty program that increased repeat business by 10%.
Poker Manager
- Developed and implemented a comprehensive training program for new dealers, resulting in a 25% reduction in training time.
- Oversaw the budgeting and allocation of resources for the poker room, ensuring optimal profitability and customer satisfaction.
- Negotiated and secured favorable lease terms for a new poker venue, resulting in a 15% increase in revenue.
- Implemented innovative marketing campaigns to attract and retain highvalue players, leading to a 20% increase in new player registrations.
Accomplishments
- Improved poker tournament revenue by 15% through strategic marketing and player acquisition initiatives
- Decreased operating costs by 10% through process optimization and improved vendor management
- Developed and implemented a new poker room layout that increased player capacity by 20%
- Established a strong working relationship with regulatory authorities to ensure compliance and maintain a safe gaming environment
- Conducted thorough investigations into suspicious activities and took appropriate action to mitigate potential risks
Awards
- Won Poker Manager of the Year award at the Gaming Industry Awards
- Received Excellence in Poker Operations award from the Poker Alliance
- Ranked in the top 10 Poker Managers by the Poker Industry Pro Awards
Certificates
- Certified Tournament Director (CTD)
- Certified Poker Manager (CPM)
- Certified Anti-Money Laundering Specialist (CAMS)
- Certified Public Accountant (CPA)
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How To Write Resume For Poker Manager
Highlight your skills and experience in poker tournament management.
This is a key responsibility of a Poker Manager, so make sure to showcase your ability to plan and execute successful poker tournaments.Emphasize your customer service skills.
Poker players are often demanding customers, so it’s important to be able to provide excellent customer service in a high-pressure environment.Be able to manage a team of dealers.
A Poker Manager is responsible for overseeing a team of dealers, so be sure to highlight your ability to motivate and lead a team.Have a strong understanding of the gaming industry.
The gaming industry is highly regulated, so it’s important to have a strong understanding of the rules and regulations that govern poker operations.Be able to work independently and as part of a team.
A Poker Manager often works independently, but also needs to be able to work as part of a team to achieve the goals of the poker room.
Essential Experience Highlights for a Strong Poker Manager Resume
- Developed and implemented a comprehensive training program for new dealers, resulting in a 25% reduction in training time.
- Oversaw the budgeting and allocation of resources for the poker room, ensuring optimal profitability and customer satisfaction.
- Negotiated and secured favorable lease terms for a new poker venue, resulting in a 15% increase in revenue.
- Implemented innovative marketing campaigns to attract and retain highvalue players, leading to a 20% increase in new player registrations.
- Developed and maintained strong relationships with key gaming regulators, ensuring compliance with all industry standards and regulations.
- Supervised a team of 50+ dealers, ensuring adherence to company policies and procedures while providing exceptional customer service.
- Managed all aspects of poker operations, including tournaments, cash games, and daily operations, ensuring a smooth and profitable operation.
- Established and implemented a player loyalty program that increased repeat business by 10%.
Frequently Asked Questions (FAQ’s) For Poker Manager
What is the job description of a Poker Manager?
A Poker Manager is responsible for the overall operation of a poker room. This includes planning and executing poker tournaments, managing a team of dealers, and ensuring compliance with all gaming regulations.
What are the qualifications for a Poker Manager?
A Poker Manager typically has a bachelor’s degree and several years of experience in the gaming industry. They must also have a strong understanding of poker tournament management, cash game management, risk and fraud management, player relations, compliance and regulation, and operations management.
What are the key responsibilities of a Poker Manager?
The key responsibilities of a Poker Manager include developing and implementing training programs for dealers, overseeing the budgeting and allocation of resources for the poker room, negotiating and securing favorable lease terms, implementing marketing campaigns to attract and retain players, developing and maintaining relationships with key gaming regulators, supervising a team of dealers, and managing all aspects of poker operations.
What are the skills required for a Poker Manager?
The skills required for a Poker Manager include tournament management, cash game management, risk and fraud management, player relations, compliance and regulation, operations management, and customer service.
What is the salary of a Poker Manager?
The salary of a Poker Manager can vary depending on their experience and the size of the poker room they manage. However, the average salary for a Poker Manager is around $60,000 per year.
What are the career opportunities for a Poker Manager?
Poker Managers can advance to positions such as Casino Manager, General Manager, or Vice President of Gaming Operations.