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Jed Watson
Practice Administrator
Summary
Highly accomplished and results-oriented Practice Administrator with 10+ years of experience in the healthcare industry. Proven track record of leading and managing all aspects of practice operations, including EHR implementation, compliance, finance, HR, marketing, and patient satisfaction initiatives. Demonstrated ability to improve efficiency, reduce costs, and enhance patient care outcomes.
Education
Master of Healthcare Administration
July 2018
Skills
- Medical Billing and Coding
- Electronic Health Records (EHR) Management
- Patient Relationship Management (PRM)
- Insurance Verification and Processing
- Financial Management
- Human Resources Management
Work Experience
Practice Administrator
- Negotiated and managed contracts with insurance companies, resulting in increased reimbursements and reduced costs for the practice.
- Developed and implemented a new patient satisfaction program that resulted in a 5% increase in patient satisfaction scores.
- Led the implementation of a new quality improvement program that resulted in a 10% reduction in hospital readmissions.
- Developed and implemented a new employee training program that resulted in a 15% reduction in turnover rate.
Practice Administrator
- Led the development and implementation of a new electronic health record (EHR) system, resulting in a 20% increase in patient satisfaction and a 15% reduction in operating costs.
- Developed and implemented a comprehensive compliance program that ensured the practice met all regulatory requirements, resulting in zero violations during the last three audits.
- Managed a team of 10 administrative staff and oversaw all aspects of the practices operations, including scheduling, billing, and human resources.
- Developed and implemented a new marketing plan that resulted in a 10% increase in patient volume within the first year.
Accomplishments
- Streamlined billing processes, resulting in a 20% reduction in invoice processing time and improved patient satisfaction.
- Implemented new software and technology, leading to a 15% increase in practice revenue.
- Overhauled practice operations, optimizing workflows and reducing operational costs by 10%.
- Developed and implemented a comprehensive staff training program, enhancing employee skills and improving patient care.
- Negotiated favorable contracts with vendors, saving the practice over $50,000 annually.
Awards
- Recognized with the Practice Excellence Award for outstanding contributions to operational efficiency.
- Received the Employee of the Quarter award for consistently exceeding performance expectations in the Practice Administrator role.
- Recognized with the Leadership Award for exceptional management skills and contributions to the team.
- Received the Innovator Award for developing and implementing creative solutions to practice challenges.
Certificates
- Certified Medical Practice Executive (CMPE)
- Certified Healthcare Business Professional (CHBP)
- Certified Healthcare Administrative Professional (CHAP)
- Certified Practice Manager (CPM)
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How To Write Resume For Practice Administrator
- Highlight your skills and experience in managing all aspects of practice operations, including finance, HR, marketing, and compliance.
- Quantify your accomplishments and provide specific examples of how you have improved patient satisfaction, increased revenue, and reduced costs.
- Showcase your leadership skills and ability to manage a team of administrative staff.
- Demonstrate your knowledge of healthcare regulations and compliance requirements.
- Proofread your resume carefully for any errors in grammar or spelling.
Essential Experience Highlights for a Strong Practice Administrator Resume
- Oversee all aspects of practice operations, including scheduling, billing, human resources, and compliance.
- Develop and implement strategies to improve patient satisfaction, increase patient volume, and enhance practice revenue.
- Manage a team of administrative staff and ensure that all operations are running smoothly and efficiently.
- Negotiate and manage contracts with insurance companies to ensure maximum reimbursement and cost savings.
- Implement and maintain electronic health records (EHR) systems to improve patient care coordination and streamline operations.
- Develop and implement compliance programs to ensure adherence to all regulatory requirements.
- Monitor financial performance and implement cost-saving initiatives to maximize profitability.
Frequently Asked Questions (FAQ’s) For Practice Administrator
What are the key responsibilities of a Practice Administrator?
The key responsibilities of a Practice Administrator include overseeing all aspects of practice operations, including scheduling, billing, human resources, marketing, and compliance.
What are the qualifications required to become a Practice Administrator?
The minimum qualification required to become a Practice Administrator is a bachelor’s degree in healthcare administration or a related field. However, many employers prefer candidates with a master’s degree in healthcare administration or a related field.
What are the career prospects for Practice Administrators?
Practice Administrators have excellent career prospects. The demand for qualified Practice Administrators is high, and there are many opportunities for advancement within the healthcare industry.
What are the salary expectations for Practice Administrators?
The salary expectations for Practice Administrators vary depending on their experience, qualifications, and location. However, the average salary for Practice Administrators is around $75,000 per year.
What are the challenges that Practice Administrators face?
The challenges that Practice Administrators face include managing the increasing complexity of healthcare regulations, keeping up with the latest technology, and meeting the demands of patients and staff.
What are the rewards of being a Practice Administrator?
The rewards of being a Practice Administrator include making a difference in the lives of patients, improving the quality of healthcare, and leading a team of dedicated professionals.
What are the key skills that Practice Administrators need?
The key skills that Practice Administrators need include strong leadership skills, excellent communication skills, financial management skills, human resources management skills, and a deep understanding of healthcare regulations.